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Shaima Rahman Email & Phone Number
Software Developer Intern
at
ocktiv
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Software Developer Intern
Location
Greater Toronto Area, Canada
Company size
Who is Shaima Rahman? Overview
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Quick answer
Shaima Rahman is listed as Software Developer Intern at ocktiv, a with 2 employees, based in Greater Toronto Area, Canada. AeroLeads shows a matched LinkedIn profile for Shaima Rahman.
Shaima Rahman previously worked as Lab Facilitator at George Brown College and Product Support Analyst at D2L. Shaima Rahman holds Software Engineering Technology from Centennial College.
Company email context
Email format at ocktiv
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ocktiv
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Profile bio
About Shaima Rahman
Shaima Rahman is a Software Developer Intern at ocktiv.
Current workplace
Shaima Rahman's current company
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Ocktiv
4 roles
Shaima Rahman work experience
A career timeline built from the work history available for this profile.
Lab Facilitator
Current
Aug 2024 - Present
Product Support Analyst
- Analyzed system error logs and utilized SQL (MySQL) queries, to troubleshoot issues effectively, including source code reviews - Generated custom reports and executed scripts using SQL to implement workarounds for software defects, ensuring seamless client operations- Conducted thorough testing, isolated, and replicated issues, and documented errors for resolution- Automated tasks using APIs to streamline operations, significantly improving efficiency, and ensuring client satisfaction- Successfully collaborated with cross-functional teams within strict time constraints, prioritizing tasks appropriately to meet deadlines while maintaining exceptional service and support standards- Achieved high-quality standards with 95% on quality assurance scores and 100% on CSAT scores
Jan 2024 - Apr 2024
Technical Help Desk Associate
- Utilize CRM software (Salesforce) for technical support via phone and email, resolving software issues, and minimizing downtime- Create support tickets (Jira), self-monitor, and manage assigned support tickets, ensuring their rapid resolution or escalation when needed- Collaborate with multiple cross-functional teams to identify and resolve complex customer concerns- Respond to over 20 user inquiries daily, emphasizing exceptional customer service skills - Demonstrate skill in explaining technical concepts and instructions to non-technical personnel
Oct 2022 - Dec 2023
1 education record
Shaima Rahman education
FAQ
Frequently asked questions about Shaima Rahman
Quick answers generated from the profile data available on this page.
What company does Shaima Rahman work for?
Shaima Rahman works for ocktiv.
What is Shaima Rahman's role at ocktiv?
Shaima Rahman is listed as Software Developer Intern at ocktiv.
Where is Shaima Rahman based?
Shaima Rahman is based in Greater Toronto Area, Canada while working with ocktiv.
What companies has Shaima Rahman worked for?
Shaima Rahman has worked for Ocktiv, George Brown College, D2L, and Routeone.
How can I contact Shaima Rahman?
You can use AeroLeads to view verified contact signals for Shaima Rahman at ocktiv, including work email, phone, and LinkedIn data when available.
What schools did Shaima Rahman attend?
Shaima Rahman holds Software Engineering Technology from Centennial College.
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