Cashier/Customer Service  Providing a positive customer service experience with fair, friendly, and courteous service Registers sales on a cash register by scanning items, itemizing, and totaling customers' purchases Resolves customer issues and answers questions Keeping register area neat and stocked with essential supplies Answering inquiries by phone, handling concerns, complaints, or other issues. Helping ensure customer satisfaction  Promoting continued customer interest in the company’s products or services Handling rain checks, exchanges, and refunds Keeping register  Rectifying any price discrepancies and resolving complaints from customers

 Processing RFIs and Submittals (Nautique, Lakefront Residence) Issuing Purchase Orders and updating Site Instructions (Nautique, Lakefront Residence) Updating shop drawings on Procore (Nautique, Lakefront Residence) Attend team meeting and meetings with trades and record minutes (Nautique, Lakefront Residence and Warranty, Station West) Continuously improve the customer service experience and processes to retain and maintain customer loyalty. (Warranty, Station West) Act as the first level of escalations, respond to and provide immediate resolution to homeowner concerns. Collect, review, and schedule 30-day and Year-End Warranty Service requests and oversee the timely completion of all deficiencies. Coordinate all deficiency repairs with trades and warranty team to ensure swift completion of outstanding items

Math/Science Tutor to Special-Needs Students TDSB Middle and High Schools Identify students’ individual learning needs Assisting students with homework, projects, test preparation, papers, research and other academic tasks Preparing lessons, assigning and correcting homework; preparing and correcting tests Evaluating students' progress and discussing the results with students and/or their parents

 Providing excellent customer service: servicing customers, taking orders, receiving and processing customer payments Preparing orders correctly and efficiently as quickly as possible Complex multi-tasking during rush hours Cleaning and sanitising work areas, utensils and equipment Cleaning seating and service areas Ordering, receiving, and distributing stock supplies