Shakeel Syed Email & Phone Number

Greater Chicago Area

As the program manager, I am responsible for leading one of the largest initiatives to build cloud data warehouse capabilities for many of the large financial institutions.

Greater Chicago Area

Responsible for providing support and implementing products and services that are highly customized, complex, technical, and expensive. Key achievements: Oversaw the execution of numerous large-scale data lake projects for the top 10 financial institutions in the United States.Responsible for overseeing the management of accounts for one of the largest.

Greater Chicago Area

Responsible for working with the Global Technology team and product managers in the U.S. marketplace. Developed the roadmap and launched new products in international markets like Canada, India, Asia-Pacific, Latin America, and Africa.Contributed to the launch of a new product (Data Visualization Tool) in the Canadian market and led the development of a.

Greater Chicago Area

- Managed team of Customer Support Consultants (CSC) to handle customer interaction in obtainingrequirements for custom event-based solutions- Led team of Technical Architectures, managing complex, sophisticated, and new idea projects,moreover, allocating resources to ongoing projectsLead triage on production issues and troubleshoot/brainstorm ideas for.

Greater Chicago Area

- Led operations team to manage/support delivery and maintenance of credit event-based solution- Interacted with external customers to manage requirements gathering and implementation of custom solutions- Helped resources who worked with internal IT group in translating customer requirements into high and low-level designs- Distributed resources to perform.

- Managed internal and external customers relationship, ensuring that group is responsive, and understands the customer's needs- Provided customer dates within the SLA while reacted effectively to requests that were outside the SLA by providing delivery dates quickly- Used extensive knowledge of TransUnion Batch and Online Systems to communicate with.

Greater Chicago Area

- Brainstormed and built new event-based solutions for Mainframe Batch application. New solutions resulted in yearly revenue of about $20MM- Implemented new custom event-based solutions by designing, developing and/or deploying based on a customer's requirements- Provided round-the-clock support for implemented event-based solutions- Helped with the growth.

Greater Chicago Area

-Worked in Customized Model Development as technical analyst that programs and supports models for Batch and On-line applications-Responsible for refining the requirements and coding in ANCI C, C++ with SQL models for mainframe batch and On-line applications.

Greater Chicago Area

- Maintained customer needs and solid working relationships by using subject matter expertise- Supervised several major client activities from requirement gathering to implementing final solution- Provided support to production team and sales associates by utilizing current and future process improvement initiatives- Applied advanced technical knowledge to.

Greater Chicago Area

- Created templates and tools for standard business correspondence as well as prepared and presented complex diversified subject matter in a logical manner- Created timelines and cost estimates for ad-hoc and standard projects- Conducted research in response to customer and management inquiries

Greater Chicago Area

- Attended database and technical training to obtain skills necessary to perform efficiently in mainframe environment and credit industry- Organized various job tasks under direct supervision- Followed and learned basics of the quality control and auditing procedures