Eitan Shalev Email & Phone Number

United States

Johns Creek, Georgia, United States

Greater Atlanta Area

Greater Atlanta Area

• Responsible for development and production operation in three major accounts in the telecom and cable industries• Manage an organization of 400 employees (200 direct staff) in multiple sites and multiple continents• Manage multi-year contracts with annual revenue of over $100M • Took major part in outsourcing of new systems and employees into amdocs. Implemented efficiencies and cost reduction by the use of DevOps culture and tools along with the building of a strong offshore… Show more • Responsible for development and production operation in three major accounts in the telecom and cable industries• Manage an organization of 400 employees (200 direct staff) in multiple sites and multiple continents• Manage multi-year contracts with annual revenue of over $100M • Took major part in outsourcing of new systems and employees into amdocs. Implemented efficiencies and cost reduction by the use of DevOps culture and tools along with the building of a strong offshore team• Currently take a major role in new opportunities to increase Amdocs’ footprint in the telecom and cable industries• Lead the organization to excellence by exploring and implementing new methods and technologies such as DevOps and Microservices• Build committed teams, promote creativity and an open-minded atmosphere to allow employees to excel and contribute to their personal and company’s growth Show less

Greater Atlanta Area

Software Engineering Line Manager for AT&T• Responsible for the ongoing support of the wire line wholesale applications and the payment, billing and collection applicationso Responsible for the support of over 150 applications, with different platforms and software languageso Support 5 different region in the U.S • Manages critical production problems • Manages the onsite team and the offshore team that support the wholesale applications • Responsible for the… Show more Software Engineering Line Manager for AT&T• Responsible for the ongoing support of the wire line wholesale applications and the payment, billing and collection applicationso Responsible for the support of over 150 applications, with different platforms and software languageso Support 5 different region in the U.S • Manages critical production problems • Manages the onsite team and the offshore team that support the wholesale applications • Responsible for the productivity and the efficiency of the team, both onsite and offshore• Work with the management to set revenue and profitability targets and seek for ways to achieve these targets• Working with the sales director on sales opportunities Show less

Greater Atlanta Area

CEM Director for T-Mobile• Responsible for managing the overall development and implementation of the customer activities to fulfill the requirements of customer agreements • On-going support for the Amdocs solution customer operations. • Manage delivery on commitment. This includes -release Planning, program Management, requirements Management, Post-production support, • Manages critical production problems • Assumes end to end responsibility for amdocs product once… Show more CEM Director for T-Mobile• Responsible for managing the overall development and implementation of the customer activities to fulfill the requirements of customer agreements • On-going support for the Amdocs solution customer operations. • Manage delivery on commitment. This includes -release Planning, program Management, requirements Management, Post-production support, • Manages critical production problems • Assumes end to end responsibility for amdocs product once installed• Manages customer engagement, understands the customer’s technical and business needs and also familiar with the solutions Amdocs has to offer to solve the customer needs.• Accountable for resolving day-to-day implementation and operation issues for the amdocs product.• Works with the customer to plan implementation and delivery.• Manages the onsite team, • Manages business plan management to ensure budget and margins are controlled. LANGUAGES: SQL, UNIX Shells, C++ ENVIRONMENT: HP-Unix and Windows Show less

Greater Atlanta Area

Development Director for YP• Mange a few directors• Experience in all the phases of the development life cycle and implementation • Work closely with the customer on requirements for new projects and delivery schedules• Work closely with the delivery group in Israel and India• Work closely with the manage services group on site and in India• Manage the opportunities of the account• Work on the account budget and business plan• Took part in the contract… Show more Development Director for YP• Mange a few directors• Experience in all the phases of the development life cycle and implementation • Work closely with the customer on requirements for new projects and delivery schedules• Work closely with the delivery group in Israel and India• Work closely with the manage services group on site and in India• Manage the opportunities of the account• Work on the account budget and business plan• Took part in the contract negotiation on the new contract that was signed in April 2014 LANGUAGES: SQL, UNIX Shells, COBOL, Java ENVIRONMENT: HP-Unix and Windows, Oracle, Show less

Israel

• Mange over 100 employees in three development centers.• Lead tenders for potential customers including work evaluation, high level solution design, risk assessment and P & L preparation.• Lead the product development of the selling software for Advertising Sales Organization. This is the flagship project of the A & M Division and constitutes its main growth potential.• Manage the product development from the definition phase up to implementation with several customers. • Work… Show more • Mange over 100 employees in three development centers.• Lead tenders for potential customers including work evaluation, high level solution design, risk assessment and P & L preparation.• Lead the product development of the selling software for Advertising Sales Organization. This is the flagship project of the A & M Division and constitutes its main growth potential.• Manage the product development from the definition phase up to implementation with several customers. • Work closely with the product managers to develop the product’s road map.• During the development we have successfully dealt with challenging schedules, constantly changing requirements, technical challenges and limited budget.• Work with clients in the U.S.A, Australia and Europe.• Present the product in front of potential customers.• Take part in the A & M Division annual planning team. LANGUAGES: SQL, UNIX Shells, C++, Java, Adobe Flex, XML, HTML ENVIRONMENT: HP-Unix and Windows, Oracle Show less

Israel

Project Manager in Sales software area• Worked with sales and marketing departments to define a new product to increase business in the sales area.• An initiative that I have suggested led to include this product as part of a solution that was sold to a customer.• Managed the development group up to the successful implementation. The product was developed in Web enabled technology, written on Java (WebLogic and Unix Servers).• Managed a group of 21 developers both in Israel and… Show more Project Manager in Sales software area• Worked with sales and marketing departments to define a new product to increase business in the sales area.• An initiative that I have suggested led to include this product as part of a solution that was sold to a customer.• Managed the development group up to the successful implementation. The product was developed in Web enabled technology, written on Java (WebLogic and Unix Servers).• Managed a group of 21 developers both in Israel and India development centers. The group consisted of three group leaders and 18 programmers• My area of responsibilities included:• Budget Management• High and detailed design• product development , maintenance and Troubleshooting• Develop the product’s documentation both functional and technical• Testing• Product customization according to the customers’ needs LANGUAGES: SQL, UNIX Shells, Java ENVIRONMENT: HP-Unix and Windows, Oracle Show less

Raleigh-Durham, North Carolina Area

• Managed the onsite support group, the group consisted of two group leaders and 8 developers.• Responsible for the product support and new requirements development.• Managed the communications between the customer, onsite development team and the development center.• Handled critical issues and worked closely in order to prevent future problems.• Promoted new products.• Responsible for the budget and for customer’s invoice. • Led a project which replaced the old systems… Show more • Managed the onsite support group, the group consisted of two group leaders and 8 developers.• Responsible for the product support and new requirements development.• Managed the communications between the customer, onsite development team and the development center.• Handled critical issues and worked closely in order to prevent future problems.• Promoted new products.• Responsible for the budget and for customer’s invoice. • Led a project which replaced the old systems to WEB based system. Involved in all stages up to the project's successful implementation. LANGUAGES: SQL, UNIX Shells, C, COBOL, C++, Power Builder ENVIRONMENT: HP-Unix, Windows, Oracle, SUN/SOLARI, Digital(Compaq) Show less

Raleigh-Durham, North Carolina Area

Team lead on customer site. Manage a group of up to 6 employees. Lead the billing and Sales results applications for the Advertiser and Media implementation.Participate in a major merge between two companies (RHD and SPA)

Israel

Work as a software developer in the Advertising and Media unit in amdocs Work for amdocs customers in Australia and USDevelopment languages - COBOL, PowerBuilder on the VMS platform. ORACLE database. UnixParticipated in an upgrade of the VAX version to Open VMS.