Guiding and supervising the assigned team as per the company rules and regulations. Training and educating the workforce regarding proper work completion and adherence to company standards. Providing direct connection between the company and clients. Monitoring the timely performance of the employees in the workforce and motivating them to accomplish more. Assigning duties/shifts to different employees as per their areas of expertise. Conducting the briefings and meetings before and after works. Maintaining and documenting work completed on daily basis, presenting the reports to the management. Customer servicing, maintain proper documentation. Prepare business proposal for prospective clients.