Shamil Thuruthipalli Email & Phone Number

Bengaluru, Karnataka, India

As a level 2 Project Manager, I'm responsible for the coordination, oversight and completion of projects that are technical in scope.

Bengaluru, Karnataka, India

As a Project Manager at eClinicalWorks specializing in Interfaces and Connectivity, I led initiatives to integrate interfaces betweeen the client EMR system and vendors, ensuring optimal functionality and interoperability. My responsibilities spanned the entire project lifecycle, from procurement and scoping to implementation and post-implementation monitoring. Collaborating closely with network engineers, established secure VPN tunnels to support interfaces handling sensitive traffic and facilitated client transitions to eCW SaaS servers.In addition to project management, managed client relationships, serving as the primary point of contact and addressing support cases and escalations. Focus was on efficient issue resolution and ensured client satisfaction.Spearheaded initiatives to resolve issues proactively, driving continuous improvement through strategic planning and collaboration with cross-functional teams. With a commitment to team management, supervised technicians and specialists, monitoring customer escalations.

Bengaluru, Karnataka, India

During my tenure at Accenture, I held dual roles as a Medical Insurance Benefits Expert and Pre-certification Manager. In this role, I focused on facilitating prior authorizations and educating healthcare providers on patient insurance benefits, particularly for BCBS Anthem, BCBS Central, and AZ. My responsibilities included conducting meetings and trainings with healthcare providers, investigating claims to prevent fraud, waste, and abuse, and acting as a liaison between providers, patients, and various BCBS departments. Additionally, I led sensitive projects such as Member Enrollment 2022.As a Quality Analyst, conducted weekly and monthly audits, providing regular RCA reports and facilitating upskilling initiatives as part of the Business Continuity Program. Contributed to the Operational Excellence team, generating OKRs and QBRs, and creating reports to compare company performance with market standards. My comprehensive approach to quality assurance and operational efficiency played a vital role in ensuring client satisfaction and project success.

Bengaluru, Karnataka, India

At Omega Healthcare Services, I led Accounts Receivable operations in US Medical Billing, focusing on revenue optimization through communication with medical insurance providers. Specializing in claim denials, appeals, and payment negotiations, I facilitated revenue cycle management while fostering client relationships. Identified and resolved billing discrepancies, ensuring timely reimbursements and operational efficiency.

Bachelor'S Degree, Computer Software And Media Applications

Pre University, Accounting And Computer Science

Secondary School