-Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.-Configure, Manage and Migrate Office 365 business.-Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.-Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.-Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.-Perform or delegate regular backup operations (Datto) and implement appropriate processes for data protection, disaster recovery, and failover procedures.-Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.-Responsible for capacity, storage planning, and database performance.

1. Installed Cisco 1921s, 2960s, and ASA 5506-Xs, as well as Cradlepoints at the new office location, changed the configurations of all networking devices such as IP addresses, OSPF/BGP metrics, VLAN numbers, IP name servers, generating new crypto keys, etc.2. Implemented port security on a set of 2960 switches. Set the Switchports of executives to sticky with a limit of 1 MAC address per port, and 2 MAC addresses per port for other employees as well as disabling all unused Switchports.