Shamroon Khalid Email & Phone Number

Lahore, Punjab, Pakistan

> Plan, implement and manage IT Infrastructure at office. > Management of Windows Server’s 2016 and handling of Domain Controller> Setup access control device with attendance maintenance software (ZKT). > Configuration and handling of Fortinet Firewall F200 with SD-WAN, VPN, Policies, NGFW Rules and URL Filtering.> Configuration and handling of Barracuda Firewall F80 with VPN, Policies, NGFW Rules and URL Filtering> Maintaining Server’s Environment by… Show more > Plan, implement and manage IT Infrastructure at office. > Management of Windows Server’s 2016 and handling of Domain Controller> Setup access control device with attendance maintenance software (ZKT). > Configuration and handling of Fortinet Firewall F200 with SD-WAN, VPN, Policies, NGFW Rules and URL Filtering.> Configuration and handling of Barracuda Firewall F80 with VPN, Policies, NGFW Rules and URL Filtering> Maintaining Server’s Environment by keeping it up-to-date and with timely backups.> Implementation and Management of Syslog Server deployed in Hyper-V in Server 2016> Handling of Active Directory, DNS, DHCP, File & Storage Server deployed on Windows Servers> Working collaboratively with other team members on Atlassian i.e. (Jira, Confluence, Service Helpdesk)> Resolve user and IT admin related tickets in Jira Service Help Desk and streamline all tasks locally and globally> Supporting and monitoring all users globally through Connect wise Screen Connect tool> Connecting the users with VPN Technology for remote access and Avaya Communicator> Implementation of Policies and Managing Office 365 and Share-point site.> Handling Security and Compliance and review Phishing and Malware Email attempts in Office 365> Tagging and handling of all IT Assets through Asset Tiger and looking after them locally and globally> Procurement of all IT related equipment and working collaboratively with all IT Vendors> Maintain, Monitor and Analyze system and network devices and make recommendations regarding security, CPU and Disk utilization according to SOP’s> Handling/Managing user End-devices (System/Laptop, Printer/Scanner) and troubleshooting of Operating Platforms (Linux/Windows/MAC)> Play a role in developing and implementing an IT disaster recovery plan. Show less

Lahore, Pakistan

Manage and Configure CISCO Switches. (2960, 3560, C500, etc)Manage and configure Access point Devices. (Dlink, TPLink, etc)Maintain backups of Servers.Create bulk email, reset passwords, suspend email over Gsuite.Trouble shoot network related complaintsConfigure IP Cameras and Network Video Recorders (NVR)Plan and Deploy new Switches, Access Point Devices, User Network point with future provisioning. Trouble shoot switches and Access Points.Operate Live Stream… Show more Manage and Configure CISCO Switches. (2960, 3560, C500, etc)Manage and configure Access point Devices. (Dlink, TPLink, etc)Maintain backups of Servers.Create bulk email, reset passwords, suspend email over Gsuite.Trouble shoot network related complaintsConfigure IP Cameras and Network Video Recorders (NVR)Plan and Deploy new Switches, Access Point Devices, User Network point with future provisioning. Trouble shoot switches and Access Points.Operate Live Stream Studio software for Students Graduation Ceremony. Manage inventory of every item related to networking. Show less

Lahore, Pakistan

 Installation and Maintaining Data Server, DHCP Server, Active Directory. Configuration and Management of Windows Server 2012 Datacenter. Configuring Group Policy, Configuring Group Policy Backup and Recovery. Maintaining and recovering Active Directory (AD), Enable Active Directory recycle bin feature, Restoring the deleted Active Directory Objects, Configuring. Installing OS on network PC’s through FOG imaging server and Clonezilla. Managing Remote Desktop Services… Show more  Installation and Maintaining Data Server, DHCP Server, Active Directory. Configuration and Management of Windows Server 2012 Datacenter. Configuring Group Policy, Configuring Group Policy Backup and Recovery. Maintaining and recovering Active Directory (AD), Enable Active Directory recycle bin feature, Restoring the deleted Active Directory Objects, Configuring. Installing OS on network PC’s through FOG imaging server and Clonezilla. Managing Remote Desktop Services, Implementing Remote Apps, Managing Disk Quota Drive Map. Provided the Technical support to the users regarding hardware/software/internet issues. Assist in providing computer/network support relating to problems reported by users. Installing, configuring and managing both shared & IP based network printers & scanners. Installation, configuration and troubleshooting of Email Clients (Microsoft Outlook, Thunderbird) Hardware troubleshooting and diagnosing problems.  Wireless Routers and Access point’s configuration in networks. Installation configuration & troubleshooting of Biometric devices. Configurations of IP cameras, Design companies’ graphical works and digital designs. Show less

33A- Queen'S Road, Near Queen Plaza, Lahore, Pakistan

 Provided the Technical support to the users regarding hardware/software/internet issues. Assist in providing computer/network support relating to problems reported by users. Installing, configuring and managing both shared & IP based network printers & scanners. Installation, configuration and troubleshooting of Email Clients (Microsoft Outlook, Thunderbird) Took the Backup of Users Emails and restore. Hardware troubleshooting and diagnosing problems.  Wireless… Show more  Provided the Technical support to the users regarding hardware/software/internet issues. Assist in providing computer/network support relating to problems reported by users. Installing, configuring and managing both shared & IP based network printers & scanners. Installation, configuration and troubleshooting of Email Clients (Microsoft Outlook, Thunderbird) Took the Backup of Users Emails and restore. Hardware troubleshooting and diagnosing problems.  Wireless Routers and Access point’s configuration in networks.  Technical equipment installation and configuration. Configuration of Accounts and Inventory software. Installation configuration & troubleshooting of Biometric devices. Configurations of IP cameras, Design companies’ graphical works and digital designs. Design: Company Profile, Brochures, Quotation format, Letterhead, Employee cards and Banners etc. Show less

Lahore, Pakistan

Bachelor'S Degree, Computer Science

Network Project: Developed a semester project in C# Language for allowing Personal computer to connect to other Personal computer.

Bachelor'S Degree, Computer Software Engineering

Final Year Project - Developing an Android Application for streaming online Hymns from http://www.dailygeet.com. Developed as a Regional.