Sam Saeed Email & Phone Number

United States

Boston, Ma, Us

Coach and mentor leaders and teams on building the best products to delight their customers. Lead and structure large-scale transformations, focused on building and implementing an operating model that is scalable across the organization, ensuring a change in mindsets and behaviors to help influence culture. Actively problem solve, create content, and facilitate trainings. Working as a part of the technology strategy and transformation leading the digital transformation of Consumer, Corporate & Investment Banking by helping them to shape the portfolio, programs and the agile delivery teams.Key Responsibilities: • Work on the transformation roadmap for the different technology and business domains• Create and rolled out agile operating model and way of working across multiple government and semi-government entities.• Lead the training workshops for the teams and different management levels• Work with senior management on the strategic objective for the agile transformation• Identify and collaborate with different stakeholders and business owners to work on the required support for the agile and digital transformation• Work closely with the different teams helping them to adopt the new way of agile working• Coordinate in facilitating and coaching big-picture exercises like Portfolio, Value Stream, & Epic Mapping. • Created squad development plan and Agile based squad KPIs.• Co-create agile maturity framework and assess the Agile maturity of teams and organizations and coaching to higher levels of maturity by continuous improvement.

Boston, Ma, Us

Dubai, Ae

Formulate IT strategy for large strategic digital disruptive transformation initiative in shipping and targeting to double company’s current B2B business sales of $1B in next three years.Key Accomplishments:• Assured digitizing entire gamut of shipping and logistic operations, and oversaw various Agile Chapter leads. Optimized directions to IT organization, increased operational efficiency, and developed software solutions in a timely manner. • Provided leadership, vision and direction to the IT organization to ensure it will contribute to the company achieving its Digital Transformation ambitions of becoming data driven organization.• Reduced waste within the existing Agile delivery process and follow best practices. Performed IT organization’s SWOT analysis, identify strengths and weaknesses; built IT practices including Azure Delta Lake, DevOps, & QA Automation. • Conducted coaching, training, and mentoring of newly formed Scrum/Kanban Squads involved in Digital Transformation. Promoted customer-centric culture across the firm through user workshops and persona analysis.• Analyzed Agile maturity of teams and organization and propose continuous improvement by creating a squad development plan. Establish BAU organization, provide support to 43 homegrown core applications, and re-negotiated SLA’s with business partners. Check and create a squad development plan and Agile based squad KPIs.• Managed relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization.

Boston, Ma, Us

Braintree, Ma, Us

Key Accomplishments:• As an Enterprise Agile Transformation Coach and Delivery Lead, responsible for training and coaching Scrum teams and business lines across 3 very large Products.• Liaise directly with both Business and Product Owners to ensure their requirements are being satisfied by running design thinking white-boarding sessions.• Collaborated with members of the Business and Engineering Teams to develop and maintain road-maps and Product Backlogs.• Helped roll out Spotify Agile Scale model and culture.• Responsible for coaching senior managers and leaders to understand and adopt an agile and lean mindset. • Help created organizational structure to be conducive to the evolution of high-performance cross-functional, stable teams aligned to portfolio and value streams.• Trained Scrum Masters to more efficiently run Daily Standups. Release Planning, Sprint Planning, Backlog Grooming, and Retrospective ceremonies.• Helped improved team velocity by coaching and training the new teams.• Removed team impediments on a daily basis to allow the teams to deliver more efficiently. • Prepared/Maintained Analytics and Jira Dash boards and communicated status to the executives.

Key Accomplishments:• As an Agile Delivery Lead and Coach, responsible for training and coaching Scrum teams involved in multiple complex SAP, Salesforce, Digital Lab development projects.• Responsible for coaching senior managers and leaders to understand and adopt an agile and lean mindset. • Help created organizational structure to be conducive to the evolution of high-performance cross-functional, stable teams aligned to value streams.• Helped Product Management team adopt Lean Startup mindset using Design thinking approach• Collaborated with members of the Business and Engineering Teams to develop and maintain Product Backlogs.• Facilitated Nexus Release Planning, Nexus Sprint Planning, Backlog Grooming, and Nexus Retrospective meetings.• Improved team velocity by coaching and training the new teams.• Removed team impediments on a daily basis to allow the teams to deliver the sprint goals and deliverable. • Prepared/Maintained Analytics and Jira Dash boards and communicated status to the executives.

Austin, Tx, Us

Key Accomplishments:• Agile Program Manager, driving Product Customer success and satisfaction through effective program delivery and interaction with internal stakeholders (Senior Leadership, Engineering and Support teams) and external customers.• Responsible for end-to-end Product management and roadmap/evolution of 5 products (aligning customer and business vision) and managing along various degrees of future investment (innovation) and maintenance of existing features (sustainability).• Develop and manage framework for delivery of various Projects and Programs for new and existing IT/Enterprise Software Product development and set up Program Management Office (PMO) incorporating Product Development and Market Penetration strategies.• As an Agile Coach, responsible for training and coaching multiple cross-functional Scrum teams.• Responsible for coaching senior managers and leaders to understand and adopt an agile and lean mindset. • Helped roll out Scrum/Kanban squads and Tribes that adhere to the Spotify model. • Actively participate in planning of quarterly OKRs on squad goals and initiatives• Participated on centers of excellence with Scrum of Scrums• Collaborated with members of the Business and Engineering Teams to develop and maintain Product Backlogs.• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.• Improved team velocity by incorporating capacity planning into sprint planning sessions.• Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverable.

Strategized transformation of core banking applications and established new digital banking channelsKey Accomplishments: Developed long term plans to sustain and support business and anticipated future trends. Examined strategic insight and maximized overview of business case justifications and ROI analysis for IT. Responsible for coaching senior managers and leaders to understand and adopt an agile and lean mindset. Planned overall framework of IT policies, standards, and strategies; empowered business and people to deliver on their commitments to the strategy and budgets. Reduced cost operations by leveraging the digital shift. As part of business continuity plan, ensured that there is no failure in business operations andappropriate DR plans are in place and regularly tested for readiness for unforeseen and unexpected events which can impact the business continuity. Identified security threats, formulate strategies and methods to mitigate the threats. Developed long term plans to sustain and support the business, anticipating the future trends. Coordinated in implementation of Agile Scrum Methodology throughout the organization to improve communications between EPMO, Engineering, and Business and provided transparency across three departments.

Key Accomplishments:• As an Agile Portfolio Delivery Lead, responsible for managing all the projects in the Digital Media Portfolio which consisted of Portals (B2B Supplier/End user and Big Data Portals) and Mobile Applications (Android and iOS).• Trained Scrum teams as an Agile Scrum Coach to ensure that Scrum practices are applied effectively to help mature Scrum teams.• Collaborated with members of the Business and Engineering Teams to develop and maintain Product Backlogs• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings• Conducted all project management tasks to ensure schedule, cost and quality goals are met• Led risk and issue management activities throughout the project life cycle. Discusses and prioritizes project issues with project teams.• Developed and managed resource management plan including identification of resource problems and capacity constraints and worked with functional managers to resolve the issues.• Championed best practices and continuous improvement of project management, solution development and ITIL

Austin, Texas, Us

Key Accomplishments:• Took ownership (initiation to closure) of the existing and new, medium to large size client deployment projects (Approx. 250+) that involved gathering functional requirements and ensuring timely development of customized knowledge management system.• Managed Project Managers, Implementation Engineers, Client Success Managers and QA resources in the technical fulfillment of functional requirements in the eventual onsite/Cloud installation of the customer solutions.• Helped Sales Engineering team with all Pre-sales activities and technical demos.• As a Lead Scrum Master, led Scrum teams to ensure that Scrum practices were applied effectively to help mature internal Core Development teams.• Participated in onsite and web-based demonstrations as a technical and customer support process subject matter expert.• Managed the development, implementation, and maintenance of project management policies, standards, and procedures.• Created and promoted a collaborative environment within RightAnswers, where knowledge and skills were shared to facilitate efficient and timely delivery of services to the clients.

Key Accomplishments:• Direct supervision of PMO (Project/Product Management Offices) and all the other technical staff.• Direct, client-facing engagement responsibilities serving as both role model and trainer.• Assist on client needs assessments, delivery, and/or management of vendor relationships. • Provided technical, financial and business expertise and guidance in the development, modification, and system integration of Web and Desktop based applications.• Developed internal controls and procedures to eliminate potential weakness areas.• Responsible for development and management of all technical solutions.

Denver, Co, Us

Key Accomplishments:• Overall responsibility for managing existing and new, medium to large size customer accounts that involved development of customized Speedpay Bill Payment software solutions namely Speedpay Internet/Call Center and IVR (Interactive Voice Response) systems and billing mobile apps (iOs and android). • Responsibilities involved ensuring successful and timely leadership of medium and large scale client projects, which included gathering and documenting business requirements, translating customer requirements into specific technical requirements, assembling system documentation, coordination of software development life cycle, understanding client issues and communicating status, developing project plans and tracking deliverables, facilitating communication between all groups involved to coordinate the transfer of technical specifications, and coordinating resolution of any pre-implementation issues.

Atlanta, Ga, Us

• Responsible for the design, development, documentation and quality assurance of the technical architecture of business intelligence solutions that supported functional design. • Participated in the gathering of functional requirements as well as the functional design process that made enhancement to the internal Data warehouse BI applications.• Managed and wrote new SQL extracts in response to special ad-hoc requests.• Compiled large quantities of Volume and Revenue data into complex metrics to drive business solutions.• Oversaw implementation of a large data quality project involving reading report files from many different resources and comparing them for volume and revenue discrepancies.

• Researched, installed and managed POS Systems at numerous retail locations. • Responsible for troubleshooting the Point of Sale system, Security System, Back Office Systems and network/technical support. • Developed an online reporting system using PHP and MySql to automate accounting and taxation processes.

Rochester, Ny, Us

• Responsible for Processing and publishing online learning material and Professor’s class notes using various programming and internet technologies.• Training and documentation of daily and quarterly used technical procedures.

• Developed a Microsoft SQL Server Relational Database with Visual Basic’s interface.• Troubleshoot all sorts of hardware and software problems on NT4.0. • Helped the Web developers with templates designing and coding.

Graduate Certificate In Digital Transformation:, From Ai & Iot To Cloud, Blockchain, & Cyber Security

Bachelor Of Science (Bs), Information Technology Project Management

Certificate, Project Management Certification

Master Of Science - Ms, Technology Management