Shana Smith Email & Phone Number

Phoenix, Az, Us

Greater Atlanta Area

Greater Atlanta Area

Manage signage order for the 2020 U.S. Olympic Team Trials – Marathon; including creation, proofing, delivery, and execution Establish and manage full process for launching and maintaining registration for 40+ events annually.Execute all race number pickups including supervision of site set-up, race number pickup operations, volunteers and staff.Responsible for maintenance of registration technology, including computers and hotspots.Develop and manage comprehensive radio communication plan for all Atlanta Track Club events. Lead front desk staff on all customer service related tasks around events and programming.

Greater Atlanta Area

Managed bid process through submission for the 2020 U.S. Olympic Team Trials – MarathonDesign operation manuals for up to 8 of the biggest events organization host.Keeper of the building schedule. Management of the Alter G Schedule.Manage radio communications for events and programs.Also conducts research and performs office duties such as answering phones and emails.

Greater Atlanta Area

Front-office administrative duties at the Atlanta Track Club, to include answering phones, returning calls, and review Atlanta Track Club generic email accounts. Manage all post-race participant t-shirt exchanges in the office. Accomplishments:Managed race day staff and support radio communication for Publix Georgia Marathon and Half Marathon and Peachtree Road Race. Oversaw Lost & Found and Missing Persons for Publix Georgia Marathon and Half Marathon and Peachtree Road Race.

Greater Atlanta Area

Assisted Regional Brand Manager with advance planning and execution of in-market and out-of-market promotional initiatives. Assisted with the creation of post event sponsor recaps. Maintained inventory of all promotional items and other inventory, as assigned. Participated in grass roots marketing initiatives. Assisted with pre-race and race day production activities as assigned. Participated in volunteer training, and communication, as needed.

Chapel Hill, Nc

Responsible for counseling and advising students, prospective students, parents, and school systems about financial aid eligibility and the application process. Collects documents and data to accurately determine financial aid awards and distribute funds in an equitable manner.Accomplishments:Improved efficiency of paperwork input by 50%, while maintain a high level of accuracyBuilt a social media presence for the office via Facebook

Chapel Hill, Nc

Responsible for tracking book layouts, co-managed interns, aided in the management of the contract processing within the Production Department. Accomplishments:Restructured the contract processing system to increase contract completion to 95% one week prior to the press deadlinesMastered the artwork inbox and accomplished processing 98% of the incoming emails per day

Chapel Hill, Nc

Client: Verizon WirelessServed as Brand Ambassador and Brand Ambassador Manager during UNC Football Home Games. Participated in the promotion of the "Verizon Wireless" experience by engaging fans and educating them on the various products Verizon has to offer.Accomplishments:Tracked metrics for football game, often exceeding YTD goals in all categories Engaged over 6,000 fans each game

Raleigh-Durham, North Carolina Area

Client: TargetServed as Brand Ambassador Manager for Target Events, promoting the grand opening of Target Clinics. Accomplishments:Wrote detailed event recaps, including suggestions for improvements of future activationsInitiated crisis communication tactics when the safety of my team was in jeopardy and successfully completed the activation

Master’S Degree, Sports Administration

Bachelor'S Degree, Communications

Activities and Societies: Student Participant in Creative University (Fox Sports Carolinas/Fox Sports South)Social & Economic Justice.

High School Diploma

Activities and Societies: National Honor's Society National Technical Honor's Society National Achiever's Society Peer Mediators Who's Who.

Education record

Activities and Societies: S.C.I.B.L.S.Participated in the Summer College in Biotechnology and Life Sciences program in the summer of 2007.