Key Accomplishments:Pioneered and executed a comprehensive digital transformation roadmap, IT Governance enhancing operational efficiency and enabling seamless adoption of emerging technologies.Successfully led the implementation of ISO27001 framework, ensuring stringent data security and compliance standards across the organization.Managed and oversaw a portfolio of diverse IT projects, including the Ras Al Khaimah Tourism Licensing System and Tourism Statistic System, consistently delivering results on time and within budget.Spearheaded the development of cutting-edge IT solutions, elevating user experience and streamlining business processes.Orchestrated the revamp of IT infrastructure, optimizing system performance, scalability, and reliability.Established and reinforced a culture of IT security and governance, resulting in a robust and resilient IT environment.Efficiently managed day-to-day IT operations, ensuring uninterrupted services and prompt issue resolution.

- Development of Ultra Luxury Hospitality Projects across Middle East and Africa- Developed project management roadmap to define project objectives,timeline milestones and costing.- Implemented hospitality ERP systems and company back of house ORACLE ERP system.- managed and maintained systems and infrastructure environments at corporate office and remote locations.- Implemented Payment Gateway integration and web site development- Developed and managed company SharePoint and Azure Cloud Setup- IT Strategy, IT Transformation, direction of Information Technology Services- Managing IT operations and capital / opex planning- Product testing, solution design, product functional support and delivery- Technology Risk & External Audits- Feasibility, Analysis and Contract Performance

- Development of 5 star Hotel project - InterContinental Dubai Marina- Pre-opening budget planning, Project Implementation of over 2000 point IT Passive and active network along with WiFi and other infrastructure- Implemented Automation across guest rooms and meeting rooms - Development of business continuity, information Risk management and Disaster recovery planning- Business development and operational process improvements.- Security Compliance, Governance & Audit- SLA Management & Technical support

- Provided leadership and support for IT department.- Evaluated and adopted new technologies to address changing industry needs.- Worked with hotel leadership teams in the development & review of the business strategy- Be an active participant in business leadership discussions related to technology-enabled solutions- Investigated and addressed system issues to enhance usability and improve functionality- Organized system infrastructure documentation and operating

- Development of 4 star Hotel Property - Crowne Plaza Sohar- Guided organizational technology strategy and roadmaps.- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.- Reviewed and assessed architecture design, implementation,- testing and deployment needs to identify project requirements and costs.- Delivered effective integrations of ERP system software applications to centrally manage tasks.