Shana Shaheed Email & Phone Number

Singapore

Singapore

Singapore

www.lambkin.coA personal passion project i started with my best friend, LAMBKIN is a children’s apparel & lifestyle brand with a mission to educate, influence and inspire on living more eco-consciously and to be more aware of the social issues in our community.

Singapore

Customise facilitation of in-house training based on requirements of corporate clients that include GIC, German Centre, UBS, AET Tankers, Tanglin Trust School, Asia Malls, Nanyang Institute of Management and Matco Asia.Courses i train primarily in:- Workplace Communication Skills- Business Etiquette- Business Writing- Customer Service- Conflict Management.

Singapore, Singapore

AME is a French agency who provides bespoke premium corporate gifts for its clients worldwide for more than 20 years with its HQ based in France and Asia office based here in Singapore covering Japan, Hong Kong, China and Korea. Clients include Capella Hotel Group, Ferrari, JP Morgan, Rolls Royce, Dior, Etihad and Credit Suisse.

Singapore

Responsibilities included managing a team consisting of customer service executives, a marketing associate, and a group of instructors, ensuring the smooth operation of the center.Collaborated with partners to devise and execute strategies and projects aimed at revenue growth.

10 Bayfront Avenue

Responsibilities included planning and implementing training programs for team members based on departmental requirements, including system applications and customer service training. Created evaluation materials and delivered training in an engaging manner. Involved in assessing team member performance, identified operational challenges, and analyzed.

Bukit Timah

Pivotal in establishing the music school from inception, contributing to the overall vision, mission, and strategic direction. Collaborated with co-founder to develop the curriculum and programs that align with the school’s goals and cater to the needs of students.Responsibilities included managing operations at this contemporary music school for all age.

Orchard Boulevard

Provided support to five HR managers within a prestigious hotel chain known for its five-star service.Handled various administrative tasks on a daily basis, including overseeing employee payroll across all hotel departments.Assisted in the recruitment process by screening candidates and conducting interviews.Organized internal events and training sessions.

Mass Communication/Media Studies

Mass Communications