Shandiz Tabaie Email & Phone Number

Los Altos, Ca, Us

Managed different stakeholders (Product, Channel, SalesOps, Marketing) for ongoing product verticals enhancements. Successfully led the implementation and delivered a number of process enhancements which have significantly improved our user experience as well as our internal & external process through automations.Roles & Responsibilities:* Report to executive team on project updates and deliveries* Coordinate with internal and external stakeholders to define product roadmap* Identify user pain points and feature requests* Transform requirements to user stories for handoff to engineers* Validate implementation with testers* Strategy

Company IPO: March 2021 -Leading successful projects from kick off to launch using Agile methodologies (Scrum, Kanban) with globally distributed teams. -Partnered with cross functional teams to implement transformative improvements in systems, processes and integrations to optimize applications for global teams.-Established project governance practices, communication plans, and escalation procedures, while managing project timelines, budgets, changes, and risks.

• Led support to various business organizations and Business Applications team. • Led effort for NetSuite

San Francisco Bay Area

• Responsible for delivery of partner facing portals used for onboarding and account management which improved partner engagement and reduced manual tracking. • In charge of gathering requirements, process flow documentation, QA/UAT management, Go/No-Go meetings and Deployment of partner facing applications. • Worked closely with NetSuite dev team for Partner onboarding enhancements. Responsible for delivery of partner facing portals used for onboarding and account management which improved partner engagement and reduced manual tracking. • Manage the scope, schedule and implementation projects and workflow in NetSuite and internal tool. • Interpret functional requirements to scope and implement solutions in NetSuite to align with company needs.

• NetSuite Single Entity to NetSuite One World migration: Created test cases, coordinating with on-site and offshore development teams on component/integration testing, performed end-to-end and sanity testing, created training material and assisted in data migration leading to a successful and fairly smooth migration. • Responsible for the requirements, process flow documentation, and UAT management for the initiation of our Direct Sales engine and the sales enablement tools including Velocify, ININ, NetSuite and proposal tools. The launch of these tools improved sales efficiency by eliminating time spent on missed calls, tracking customer documents and tracking job status.• Enhancing our Partner Portal to enable partners to have visibility into the onboarding process, sign contracts, and to manage their own employees and permissions. Responsible for defining product strategy, roadmap and ensuring the process is streamlined to benefit partners and internal operations.• Delivered customer portal for solar document collection using Self-Service Document Management, Solar Sales, and project tracking for homeowners (Eltropy), which tightly integrated with NetSuite. This gave customers visibility into the project and reduced the sales life cycle from start of sale to installation by 50%.• Released a new solar financing program, Mosaic, which integrated with our proposal tool and NetSuite. This was the first automated implementation by any of Mosaic’s partners. Worked closely with development teams on the functional requirements, lead the UAT and Training for Direct Sales and Support teams as the SME.

Product Management Program

Bachelor Of Arts (B.A.), Psychology