Shane Barton Email & Phone Number

San Jose, California, United States

-Key Holder - Open and close the store. Ensures the store runs smoothly and customers are satisfied. Help my fellow bears complete daily tasks and mentor new bears. Communicates with my chief manager, and district manager through email as needed. Oversees opening-day register funds and end-of-day cash deposits are correct.-Collaborate with children and adults to provide them with a unique hands-on experience that results in the creation of a customized bear that exceeds all their expectations -Guarantee repeat customers by having them sign up for the Build-A-Bear Bonus Club rewards program -Work the cash register and bear-stuffing machine -Keep the store stocked, cleaned, and organized

San Jose, California, United States

-Achieved the highest Net Promoter Score (NPS) in my store by receiving the most positive customer satisfaction survey responses (107) in Q4 of 2020 -Trusted by management to mentor, train, and develop 10 new Brick Specialists - leading by example and instilling in them that "only the best is good enough" -Successfully persuaded several customers to join the LEGO VIP rewards program to promote loyalty, satisfaction, and sales numbers -Engage with kids one-on-one to identify the sets that excite them the most and work with parents and other Brick Specialists to close sales and ensure they are satisifed with a quality, friendly, and fun experience -Processed Point of Sale (POS) transactions, including cash/credit purchases and exchanges -Receive and organize deliveries and restock merchandise in the store

San Jose, California, United States

San Jose, California, United States

Lake Jackson, Texas, United States