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Shane Cooper Email & Phone Number

Lead Software Quality Assurance Engineer at Monro, Inc.
Location: Albion, New York, United States 11 work roles 2 schools
1 work email found @monro.com 2 phones found area 585 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email s****@monro.com
Direct phone (585) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Lead Software Quality Assurance Engineer
Location
Albion, New York, United States
Company size

Who is Shane Cooper? Overview

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Quick answer

Shane Cooper is listed as Lead Software Quality Assurance Engineer at Monro, Inc., a with 1502 employees, based in Albion, New York, United States. AeroLeads shows a work email signal at monro.com, phone signal with area code 585, and a matched LinkedIn profile for Shane Cooper.

Shane Cooper previously worked as Supervisor, Deskside Support, PC Builds, and IT Equipment Coordination at Monro, Inc. and POS Development/QA Analyst at Monro, Inc at Monro, Inc.. Shane Cooper holds Bachelor Of Arts (Ba), Environmental Biology from Houghton College.

Company email context

Email format at Monro, Inc.

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{first}.{last}@monro.com
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AeroLeads found 1 current-domain work email signal for Shane Cooper. Compare company email patterns before reaching out.

Profile bio

About Shane Cooper

Over 20 years of experience in automotive repair/sales/service with a passion for systems and network engineering and support. This hobby blossomed into a career in 2017. Skill set now includes: MS SQL database administration, AS400 end user support, configuration/operation/support of MS Office 95 through 365 and One Drive, CMDline, PowerShell, Sysinternals (PsTools/PSExec), POS software/hardware setup and quality assurance (Vast POS, TPOS, Nextar), Incident/Request/Problem/Change management (through use of BMC Track-it!, Solarwinds Service Desk (Samanage), Atlassian Jira and X-Ray, and Smartsheet), PC image creation and deployment software (SmartDeploy, Acronis, Ghost, WDS, MECM/SCCM), PCI and SOX compliance and remediation, text/record editing and remediation, and HP FM Audit enterprise print device reporting and analysis, and HP Web JetAdmin remote printer management and configuration. Passion for cybersecurity and disaster/data recovery in the home and enterprise environments (enterprise level end-point security management with Vipre and Bitdefender, and client support with EaseUS, McAfee, Malwarebytes, Kaspersky and various other freeware).In addition to these hard skills, I find joy in leading my quality assurance/POS tier 2 support team and supporting their personal, technical skill, and career growth while they focus on meeting the needs of business and of our end users. Keeping a positive attitude and being transparent with staff, business partners and end users, no matter the circumstances, are the tools that have served me best in my career thus far.

Listed skills include Automotive Repair, Biodiversity, Ecology, Environmental Science, and 45 others.

Current workplace

Shane Cooper's current company

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Monro, Inc.
Monro, Inc.
Lead Software Quality Assurance Engineer
rochester, new york, united states
Website
Employees
1502
AeroLeads page
11 roles · 16 years

Shane Cooper work experience

A career timeline built from the work history available for this profile.

Lead Software Quality Assurance Engineer

Current

Rochester, New York, United States

• Facilitate the creation of test plans, suites, test cases and scripts as required for the Monro POS software and related software products• Ensure that all testing is scheduled and executed as planned to validate software implementations against requirements. • Ensure that testing teammates are scheduled, trained and ready for testing • Ability to predict and communicate testing capacity against deployment schedules• Actively communicate with team members, IT Project Managers, Software Developer Leads and Software QA engineers on testing metrics and status• Define and execute testing using approved testing tools• Actively escalate issues to IT Project Managers and Software Developer Leads or to the Sr. POS manager• Analyze how systems are being tested manually and identifying opportunities to reduce that time, effort, and accuracy through testing automation• Create and maintain software testing documentation • Accurately define and report defects detected during testing• Actively participate in test planning discussions to assure that testing coverage is appropriate and complete• Create test environments or platforms where necessary• Support system go-live schedules and hyper-care periods• Actively participate in test planning discussions to assure automation coverage is continuously improving• Responsible for creating and maintaining various testing platforms.

May 2022 - Present

Supervisor, Deskside Support, Pc Builds, And It Equipment Coordination

Rochester, New York

Jun 2019 - May 2022

Pos Development/Qa Analyst At Monro, Inc

Rochester, New York

POS systems administration including point of sale software and hardware development, testing and support. Systems support includes quality assurance and bug testing third party software (Vast POS, Auto Integrate, AutoCat+ Vitembroker, AllData), MS SQL 2008-2014 server database management, RemoteWare, AS400, MS OS and Office tools, pc image deployment, pc builds, network setup and troubleshooting, BI reporting and data analytics using enterprise level software to manage over 10,000 network connected devices, asset tracking, data entry, end user and corporate service desk support, and pretty much any other task that needs doing in this rapidly expanding enterprise IT environment.

Jul 2018 - Jun 2019

Pos Helpdesk Technician

Rochester, New York

Point of sales software and hardware support, training, installation, and testing.

May 2017 - Jul 2018

Park Aide

Hamlin, New York

Maintenance, cleaning, water testing, landscaping

May 2014 - May 2017

Assistant Mechanic

Cooper'S Garage

Kent, New York

Performed basic automotive repairs (brake pad/rotor/drum/hardware changes, oil changes, tire busting/mounting/balancing, aided in diagnostics including OBDII scans.

Apr 2001 - May 2017

District Technician

Orleans County Soil And Water Conservation District

Albion, New York

Aug 2013 - Sep 2013

Customer Service Advisor

Presented and sold products and services. Prepared work estimates (parts and labor). Product inventory. Hazardous waste, battery, and tire disposal.

2011 - 2012 ~1 yr

Cashier

Narby'S Superette
Aug 2010 - Sep 2010
Team & coworkers

Colleagues at Monro, Inc.

Other employees you can reach at monro.com. View company contacts for 1502 employees →

2 education records

Shane Cooper education

Ecology

Au Sable Institute Of Environmental Studies
FAQ

Frequently asked questions about Shane Cooper

Quick answers generated from the profile data available on this page.

What company does Shane Cooper work for?

Shane Cooper works for Monro, Inc..

What is Shane Cooper's role at Monro, Inc.?

Shane Cooper is listed as Lead Software Quality Assurance Engineer at Monro, Inc..

What is Shane Cooper's email address?

AeroLeads has found 1 work email signal at @monro.com for Shane Cooper at Monro, Inc..

What is Shane Cooper's phone number?

AeroLeads has found 2 phone signal(s) with area code 585 for Shane Cooper at Monro, Inc..

Where is Shane Cooper based?

Shane Cooper is based in Albion, New York, United States while working with Monro, Inc..

What companies has Shane Cooper worked for?

Shane Cooper has worked for Monro, Inc., Monro, Inc, Hamlin Beach State Park, Cooper'S Garage, and Orleans County Soil And Water Conservation District.

Who are Shane Cooper's colleagues at Monro, Inc.?

Shane Cooper's colleagues at Monro, Inc. include Andrea Hill, Michael Verdone, Erick Agosto, John Cummings, and Giovanni Quinones.

How can I contact Shane Cooper?

You can use AeroLeads to view verified contact signals for Shane Cooper at Monro, Inc., including work email, phone, and LinkedIn data when available.

What schools did Shane Cooper attend?

Shane Cooper holds Bachelor Of Arts (Ba), Environmental Biology from Houghton College.

What skills is Shane Cooper known for?

Shane Cooper is listed with skills including Automotive Repair, Biodiversity, Ecology, Environmental Science, Field Work, Research, Gis, and Microsoft Office.

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