Shane Davis Email & Phone Number

Seattle

Renton, Washington

Greater Seattle Area

Lead the Business Acquisition Team for WA, OR, AK and HI.

Greater Seattle Area

Greater Seattle Area

• Manage a team of 27 managers and 140 non-management employees; train and develop team to full potential, often by adapting innovative techniques to effectively motivate different personalities.
• Lead district performance to reach top 10% of peer group while exceeding annual revenue and growth projections.
• Drive combined revenues that exceeded $15 million and account growth that added over 55,000 new subscribers annually.
• Ensure up to date knowledge of all AT&T products and services in an ever-changing telecommunications industry to all 140 non-management employees in the area
• Manage finances, budgeting, operating income initiatives, inventory control, and sales metrics to ensure maximum profitability.
• Maintain working relationship with labor union officers to ensure all formal grievance proceedings are consistent and contract requirements are met.

• Built a roadmap based on key methodologies, gained employee buy-in, and ensured all plans were executed.
• Turned-around multiple underperforming stores into the #1 ranked locations out of more than 120 across the company’s largest market on overall Key Performance Indicators rankings; maintained a consistently high ranking.
• Manage all aspects of retail operations that include sales productivity, staffing, finances and Key Operating Indicators.
• Serve as district lead for wired product portfolio including serving as brand ambassador for new product launches.
• Increased tenant penetration from consistently below 30% to 75% for a major connected community property account through project management, negotiations, and relationship building.

San Antonio, Texas Area

• Achieved optimal performance from the team through effective coaching and motivational techniques.
• Oversaw sales performance, customer relations, and required job functions for more than 25 employees utilizing a variety of reports and sources.
• Ensured customer satisfaction by assisting sales representatives with high revenue or complex accounts.

Austin, TX

• Managed client cases while training in all operational aspects including provider costs and service contracts.
• Identified suitable treatment options to address client problems by conducting initial intake interview, evaluating issues, cultivating relationships, ensuring safety, and liaising between the clients and therapists.

Houston, TX

• Generated tremendous sales growth by effectively cultivating client relations, promoting products, and adapting to changes in the telecommunications industry within this leading company-owned location.
• Earned District Sales Leader in Feature Revenue in 2005-2006 and a Return on Operations Award in 2005.

Master Of Science (M.S.), Psychology

Bachelor Of Science (B.S.), Psychology, Business Management