Shane Maher Email & Phone Number

Hopkinton, Massachusetts, United States

• Product Manager for the Intelligent Automaton Product under Automation Experience team; driving the adoption of Chatbot and AX technology across Dell business units.• Coordinate cross-functional teams that define project scope, create workflow solutions, manage development, oversee user acceptance testing, and perform deployments.• Leverage the Agile Scrum Methodology adhering to Dell Product Model Delivery Requirements in JIRA.• Prepare and maintain project status reports, financial metrics, business requirement documents, and approvals for internal and external stakeholders.• Drive vendor analysis and onboarding of new automation technology into Dell Digital pertaining to RPA, Task Mining, Process Mining, and Data Analytics.

Hopkinton, Massachusetts, United States

• Product Manager for the Automation Center of Excellence’s open-source ChatbotOffering; driving the adoption of Chatbot and RPA technology across 50+ business units.• Coordinate cross-functional teams that define project scope, create workflow solutions,oversee user acceptance testing, and managing Chatbot and RPA development.• Prepare and maintain project status reports, financial metrics, business requirementdocuments, and approvals for internal and external stakeholder reporting.• Drive vendor analysis and onboarding of new automation technology into Dell Digitalpertaining to RPA, Task Mining, Process Mining, and Data Analytics.• Manage and direct the RPA Global Training Program; training over six hundred internalbusiness developers per calendar year across three automation platforms.

Franklin Ma

• Drive mid to large-sized RPA projects for internal business unit partners averaging one million in savings per fiscal year.• Coordinate cross-functional teams that define project scope, create workflow solutions, drive UiPath and Automation Anywhere development, testing, and release.

Bachelor’S Degree, History, 3.9 Gpa

Completing a major in History and a minor in Political Science

Bachelor’S Degree, History

Activities and Societies: Manchester International SocietyStudied abroad during the spring semester of my junior year at the University.