Shane Bolko Email & Phone Number

Lynchburg, Virginia, United States

•Led day to day operations, ensured employees work efficiently, and develop professionally. •Managed high volume multitasking and organizing while providing excellent customer service in a courteous and efficient manner. •Ensured that the kitchen operation procedures and hygiene meet food safety standards and regulations. •Worked with wholesale and retail customers, supporting sales efforts by resolving customer inquiries. •Developed rapport with guest and assisted in generating repeat business by providing exceptional customer service. •Address concerns or complains quickly to improve service and escalated more advance issues to management for resolution. •Consistently exceeded sales and maximized revenue through upselling while delivering high levels of customer service and maintained account for all check and cash transactions.

Lynchburg, Virginia, United States

•Maintained cleanliness and complied with food sanitation requirements by properly handling food and ensuring correct storage. •Worked in a team environment providing the highest level of product and service. •Performed all assigned prep work and replenished/restocked workstation with supplies.

Lynchburg, Virginia, United States

•Conducted routine and scheduled maintenance such as oil changes, lubrications, and tune-ups. •Frequently diagnosed mechanical problems and determined how to correct them. •Upheld top-quality workmanship and excellent customer service.

Forest, Virginia, United States

•Received fuel trucks and supervised refilling of fuel pumps. •Cashier-Performed high-quality customer service, dealt with large sums of cash on occasion.