Shaneel Pathak Email & Phone Number

Calgary, Canada Area

Zamplo is a digital health company founded in 2015 to empower individuals on their health journeys through education, data analysis, engagement and peer-to-peer networking. With informed consent, the platform can also share patient-reported outcomes data between patients, their care team, and researchers. The platform offers a scalable solution for longitudinal data collection for any medical condition or therapy, built-in participant compliance monitoring to improve adherence, and will increasingly support participant recruitment as our user base grows.

Calgary, Canada Area

Managing the integration between Freedom Mobile and Shaw BSS systems to enable a new line of business. Delivering the capabilities for a quad-play (TV, Internet, home phone, mobile) offering.

Calgary, Canada Area

Managed the integration of Comcast X1 STBs with Shaw's Business Support Services. X1 combines customized apps, social media features and traditional video services to deliver a personalized and dynamic TV entertainment experience.

Calgary, Canada Area

Provide management consulting services, business process redesign, project management and business analyst skills in various industries.

Calgary, Canada Area

Design a Program Management Life cycle methodology, processes and artifacts for the IT Project Management Office.

Calgary, Canada Area

Treasury Management Solution:• Collaborated with team of 12 and vendor to complete evaluation, selection and implementation of a new Treasury Management solution to replace current diverse set of tools. • Delivered solution to enable team, business process and system for 5-year projected growth rate and manage $100M in daily reinvestments, $3B commercial paper and 100K transactions annually.• Developed Return on Investment study, facilitated the data security, privacy review and contract negotiations with the Software as a Service (SaaS) vendor. Senior Project Manager/Management : Scope of Projects: Redesigned and executed several financial solutions for the Treasury, Accounts Payable and Marketing departments executing multiple projects concurrently. Subprojects: • Directed and oversaw implementation of new management systems consisting of Open Invoice/einvoicing system, Property Tax Management System, Royalty Management System, Production Accounting system, Expense Management system• Liaised with Risk and Compliance group and managed several projects to update marketing and risk systems for US, European and Canadian regulatory compliance.

Calgary, Canada Area

Scope of Project: Led an international team to deploy a Global HR application (SuccessFactors) for Talent Acquisition department.• Successful implementation of Human Resources software to increase employee retention, reduced agency expenses by $1.8M over four years and 12 hours of manual time per hire resulting in $100K savings per year.• Configured, tested and deployed the solution in three languages (English, French, Norwegian) with team located in four countries.• Managed legal and privacy (PIPEDA) policy compliance with 15 global offices.• Deployed operational support framework for the global role out; model was reused for future SaaS solutions. Created repeatable process for go-live deployments. • Migrated the business from current SaaS provider to SuccessFactors.

Calgary, Canada Area

Scope of Project: Deliver supply chain reporting solution to increase sales and inventory data accuracy and analytics across all stores and 150 suppliers. • Managed selection and value recognition process reducing number of reports from 660+ to 48 across 9 business groups.• Designed reports to provide consistent business metrics across multiple departments reducing duplicate effort, increasing synergy and providing more informed decision-making.

Provided Project Management Consulting services to Enmax and Marks Work Wearhouse.

Calgary, Canada Area

Scope of Project: Multi-faceted project with diverse components to streamline business processes, systems and training to minimize field injuries, provide access to real-time outage information, optimized capacity utilization, avoided on-site maintenance trips and ensured regulatory compliance.• Rescued $9M GIS and Outage Management program with constraints of deliverables in 4 months. • Managed team of two project managers and 25 technical, business and change management resources to deliver program within budget and rescue plan timeframe.• Revived relationship with vendor and re-negotiated statement of work. • Delivered content management system to give engineering department ability to manage, track and share documents securely with external build companies. • Provided change management leadership to staff, migrated IT systems and merged data of an acquired gas plant.

Vancouver

Management Consultant delivering clinical applications, systems, and process changes for the emergency department and cardiology.Scope of Project: Multiple projects to improve quality of care and workflow for medical staff. • Revised Regional Emergency Services Process Improvement & IS Strategy to provide roadmap to support management, clinical decision-making and quality improvement. • Championed ‘silo’ breakdown to ensure end-to-end project coordination and quality assurance between multiple internal functional groups and external stakeholders. • Liaise with diverse stakeholder groups from Emergency Departments, Cardiology and Ambulance Services, deployed a Pre-Hospital ECG transmission system comprised of for a first-in Canada solution for faster cardiology patient care to increase heart-attack survival rates.• Implemented wireless networks, point-of-care mobile devices, ER Patient Tracking Board in 3 regional Emergency Departments to support increased patient flow and decrease patient length-of-stay.

Toronto, Vancouver, Sydney Australia

Executed various client projects at Telus, SingTel Optus (Australia), Bell Canada, and CBC. Focus areas: product development, project and change management, business analysis, business case development, vendor relationships and mentorships. • Led team and defined Voice over IP product with marketing and managed multiple functional groups for prototype design and conducted impact assessment on current operations for implementing the VoIP product within stakeholder’s target launch timeframe.• Deployed suite of Operational Support Services for new Digital TV business line including infrastructure deployment, processes and hiring operational team on behalf of client.• Merged and decommissioned Network Operation Centre after acquisition of competing Internet Service Provider.• Co-authored $25M RFP for enterprise-wide converged voice, video, data network for Canadian Media Company. • Facilitated evaluation of the vendors and led the proof-of-concept. • Assisted contract negotiations, budget and resource planning for 5 year outsourcing agreement.• Instructor at Accenture New Consulting Program and coached new consultants in client relationship building, leadership and career progression.

Papua New Guinea

- Participatory assessment of ITC requirements, future strategy for the WWF program - Standardized computer networks and upgraded hardware at 5 rural WWF PNG locations - Trained local government officials in using computers for their daily management activities- Designed and built a solar power system to operate living and computer services at their most remote research base in the Sepik rain forest - Challenges: Climate, unpredictable transportation and communication infrastructure

Salzburg, Austria

As a Flight test engineer and pilot I designed the certification guide for DV-20 light aircraft simulators.

B.A.Sc, Computer Engineering

Activities and Societies: IEEE member, student council member.

Aerobatic Pilots License, Aviation

Activities and Societies: Competed in National and State Aerobatic Competition

M.A, Global Political Economy

Dissertation: Who controls the internet? Power and authority over the internet infrastructure. M.A research focus: Global Finance.