Shane Mclean Email & Phone Number

Jamaica

Commercial Promotions Feasibility Study, UAT and Rollout across 28 Digicel markets in CALA.Revenue Assurance, reporting and analysis after each changes into Network.System Engineering, Operations and Support of VAS Products across 28 Digicel markets inCALA.Monitor and report the Network KPIs and fix faults.

Jamaica

Write and test application programs/systems in accordance withdepartment SDLC standards.Responsible for resolving/provide solutions for productionsystem issues in timely manner to ensure accurate processing.Assist with technical analysis and carry out project development activitiesduring the life span of assigned IT projects.Assist with the development of detailed technicalrequirements/implementation instructions for assigned System/projects.Assist in liaising with application vendors to ensure the organizationsproject objectives are being met.

14 Ocean Boulevard, Kingston

Responsible for developing new products and promotions configuration across charging and services. Ensure that all products and promotions are configured end to end for data/voice/sms or related business requirements. Working with other team members to deliver product configuration with accuracy and as per agreed SLAs. Participate in managing the product configuration life cycle, ensuring that necessary configuration cleanups and audits are performed to achieve efficiency and drive uniformity in software definitions.Coordinate and communicate with key external stakeholders such as pipeline management, business risk, network capacity and design teams to ensure necessary capacity planning and feature availability is secured for the products and services being rolled out.Excellent understanding of charging, diameter protocols and scripting skillsIn depth knowledge of online charging principles and protocolsGood knowledge in product feasibility and implementationWork load management, team building and management skillsAbility to cross perform in multiple VAS domains

14 Ocean Boulevard, Kingston

Implementation and configuration of different VAS solutions.Coordinate integration activities between the VAS solutions with the core network, the LAN, the charging systems and the third party content providers.Ensure timely delivery of content through VAS solutions.Operation and Maintenance of the hardware and software of VAS nodes (MIO SMSC, CRBT, MCA, Televoting,B-Wallet etc).Second level support for customer care.Ensure timely backups of all the important data in the VAS nodes.

Unit 20, 13 West Kings House Road, Kingston, Jamaica.

Working with Linux systems authenticating servers, using Zabbix, OpenStack, Xen, Red Hat Enterprise using Virtual Machines, Backing Data, etc.Working with Citrix platform.Provider of IT consulting, implementation and managed services geared to the public and private sectors.Design, implement and seamlessly control complex virtual and physical IT environments.Delivering an expanse range of solutions and services to small and large businesses across government, manufacturing, health, banking, education and enterprises.

10-12 Grenada Crescent Kingston 5, New Kingston, Kingston, Jamaica.

Understanding of the .Net Framework, class hierarchies, class libraries and version control.Used various design pattern in projects such as to implement inversion of control for resolving dependencies.Agile and SCRUM experience. Attended SCRUM meetings in the product development.Oversee continuous delivery with Microsoft Release Manager.Developed software features for transactional banking system that uses ASP.NET MVC5, Unity, Entity Framework and WCF.

Bachelor'S Degree In Computer Science, Computer Science, Honors

Activities and Societies: Computer Hardware Information Processing Specialist.Studied Programming andSoftware Engeering.

Cxc, Cxc