Shane Hamilton Email & Phone Number

Tempe, Arizona, United States

• DriveTime is the largest privately owned preowned vehicle retailer in the USA.
• Directly leading a nationwide team of 11, indirectly leading a team of 60+.
• Responsible for achieving company vehicle preview and buy targets for 16 nationwide reconditioning centers.
• Current point of contact leader in company pilot programs.

Tempe, Arizona, United States

• Ability to make on the spot, immediate, and confident purchase and supply chain decisions based on analysis of market data and current company needs in a high pace atmosphere.
• Responsible for individual and team inventory purchases and supply chain in the southwest region for multiple inspection center facilities.
• Quickly discovered as a leader in our team environment, involved in all new hire training within department.

Tempe, Arizona, United States

• Achieved buyer of the year (2021), based on overall statistical performance, as well as leadership role within department (nationwide).

Tempe, Arizona, United States

Phoenix, Arizona Area

• Extensive CCC One automotive repair estimating training and experience
• Placed first in class through multiple training programs among all Management Development Associates
• Daily management and customer contact providing updates on rental vehicles, supplement estimates, original estimates, repair updates, and customer concerns.
• Negotiating repair estimates with multiple vendors on a daily basis while up keeping strong professional vendor relationships.
• Strong prioritization skills to handle high volume of customer contact and daily task productivity execution.
• Ability to work independently on a daily basis managing all above listed responsibilities while also actively participating in team goals and support covering a large geographic area.

USA, New Zealand, Australia, Indonesia, Singapore

I took nearly a year to grow my understanding of the world around me. I traveled across the USA from Seattle to Boston, and from Boston to Phoenix, Arizona. During this part of my trip I explored different cultures and lifestyles from Yellowstone National Park to Downtown Chicago and Toronto, Canada. Next, I traveled abroad for 4 months seeing and learning.

Greater Seattle Area

• CarMax is the largest publicly owned preowned vehicle retailer in the USA. As a buyer I was responsible for many different areas of the business. This included:
• Purchased 6+ million dollars’ worth of inventory annually through in store customers and off-site auctions.
• Served as an auction point of contact who was responsible for managing and developing a team of buyers who purchase vehicles from off-site auctions.
• Analyzed market, auction, and internal data daily to make sound financial purchasing and pricing decisions.
• Served as a wholesale auction manager over a 100+ vehicle weekly auction where we would sell our inventory to other dealers.- Achieved auction of the year award among 80+ auctions- Successful leadership and development.
• Managed aging saleable inventory quality and pricing through daily quality inspections, market data analysis, as well as partnership with other stores to reassign inventory to the most desirable markets.

Phoenix, Arizona Area

• Vanguard is one of the world's largest investment management companies. They have over 20 million investors in 170 countries. They have over $4 trillion under asset management.
• Obtained Series 7 and Series 63 investment licensing in 3 weeks, placed second in class
• Assist 50+ clients per day in investment transactions, discussions, and analytical problem resolution
• Navigate multiple programs on dual screens while assisting clients simultaneously
• Worked on collaborative test team implementing new investment discussion strategies

Phoenix, Arizona Area

• Larry Miller Toyota is a new and used vehicle dealer. They also provide vehicle maintenance, retail parts, and vehicle rentals.
• Cross trained in multiple departments including inventory, business office, and parts
• Accurately and efficiently processed 100+ incoming/outgoing parts orders per day
• Maintained essential parts levels to meet requirements of daily retail service departments needs through analyzing previous parts orders and upcoming needs
• Created ability to confirm on hand amounts with physical parts during down time to have more accurate information for customers and audits

Phoenix, Arizona Area

• Quiktrip is a $11 billion privately held convenience/gasoline retailer with over 750 stores and 20,000 employees.
• Work in high pace environment with quick fluctuations in pace
• Simultaneously assist customers at check out while maintaining store cleanliness and stocking shelves between surges in activity
• Strong prioritization skills necessary to complete daily required tasks while balancing customer needs

Phoenix, Arizona Area

• Discover Financial Services owns and operates Discover Bank, which offers checking and savings accounts, personal loans, home equity loans, student loans and credit cards.
• Assisted 50+ customers per day with credit accounts
• Worked on flex team handling every type of call inbound (new account, balance transfer, problem resolution)
• Consistently exceeded credit product sales and balance transfer targets