Shane Hansen Email & Phone Number

As an IT leader with 15+ years of industry experience, I transform organization-wide IT operations by managing stakeholder expectations and acquiring up-to-the-minute technology insights.I spearhead large-scale IT enhancements by aligning business goals and requirements, implementing new systems, and consistently upgrading the IT environment to ensure scalability. To do so, I assess cross-functional team objectives and business workflow requirements. As an example, I updated the network at Thomson Instrument to fiber connectivity with Cisco firewalls. The enterprise was then updated with advanced network security thru SentinelOne, Cisco Umbrella and Barracuda.I consider team collaboration to be of utmost importance in maintaining ongoing business efficiency. By adopting Microsoft Teams, the organization has experienced significant improvements in communication and secure project collaboration, leading to enhanced productivity.RECENT SELECTED ACCOMPLISHMENTS:- Successfully integrated Cox VoIP with streamlined call flow and handled daily administration.- Upgraded all sites Internet connectivity to Fiber, improving network performance.- Implemented Cisco routers, UniFi switches, and APs for internal WiFi, enhancing network infrastructure.- Designed and deployed network infrastructure for multiple new sites during the past five years.- Provided end user guidance on identifying potential email threats and best practices.- Installed Microsoft 365 across the entire organization and performed daily administration tasks.- Implemented updated security measures leveraging SentinelOne, Cisco Umbrella, and Barracuda to enhance overall security posture.- Configured multiple Veeam VM's for cloud backups to Azure and site to site replication.- Implemented SyncroMSP to establish a comprehensive ticketing solution, remote control capabilities, and efficient patch management. Configured ConnectWise Control to enable seamless remote control of assets.Key Skills: IT Operations Leadership, Infrastructure Standardization, IT Systems Improvement, , Network Performance & Scalability, SentinelOne, Microsoft 365, Cox VoIP, Barracuda Gateway Defense, Cisco Umbrella, Veeam