Director Of Information Technology
CurrentPROMOTED FROM: Information Technology Manager (12/2014 – 06/2016)I played a pivotal role in driving Thomson's business expansion through the modernization of its comprehensive voice and data network. Throughout my tenure, I spearheaded numerous initiatives focused on enhancing organizational efficiency. Through my dedicated efforts, I played a key role in driving substantial revenue growth, and expanding the company's presence from a single location to multiple locations.Additionally, in order to fortify site security, I seamlessly incorporated Verkada security cameras. To ensure the safety of our employees online, I bolstered network security protocols, reduced system downtime, and successfully foiled numerous malware attacks. These accomplishments were made possible through the consistent implementation and upgrading of state-of-the-art security solutions like SentinelOne, Cisco Umbrella, and Barracuda.SELECTED ACCOMPLISHMENTS:- Successfully integrated Cox VoIP with streamlined call flow and handled daily administration.- Upgraded all sites Internet connectivity to Fiber, improving network performance.- Implemented Cisco routers, UniFi switches, and APs for internal WiFi, enhancing network infrastructure.- Designed and deployed network infrastructure for multiple new sites during the past five years.- Provided end user guidance on identifying potential email threats and best practices.- Installed Microsoft 365 across the entire organization and performed daily administration tasks.- Implemented updated security measures leveraging SentinelOne, Cisco Umbrella, and Barracuda to enhance overall security posture.- Configured multiple Veeam VM's for cloud backups to Azure and site to site replication.- Implemented SyncroMSP to establish a comprehensive ticketing solution, remote control capabilities, and efficient patch management. Configured ConnectWise Control to enable seamless remote control of assets.
