AeroLeads people directory · profile
Shane H. Email & Phone Number
Senior Team Lead
at
Apex Leadership Co
1 work email found
@apexleadershipco.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Team Lead
Location
Surprise, Arizona, United States
Company size
Who is Shane H.? Overview
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Quick answer
Shane H. is listed as Senior Team Lead at Apex Leadership Co, a company with 4 employees, based in Surprise, Arizona, United States. AeroLeads shows a work email signal at apexleadershipco.com and a matched LinkedIn profile for Shane H..
Shane H. previously worked as Team Leader at Apex Leadership Co and Operations Manager (Remote) at Fresh Look Llc. Shane H. holds High School Diploma from Peoria Accelerated High School.
Company email context
Email format at Apex Leadership Co
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{first}@apexleadershipco.com
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AeroLeads found 1 current-domain work email signal for Shane H.. Compare company email patterns before reaching out.
Profile bio
About Shane H.
Experienced Operations Team Lead with a demonstrated history of working in the customer contact center industry. Skilled in Coaching & Development, Communication, Verbal De-escalation, and Team Building.
Listed skills include Leadership, Customer Experience, Verbal De Escalation, Team Building, and 26 others.
Current workplace
Shane H.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Apex Leadership Co
13 roles
Shane H. work experience
A career timeline built from the work history available for this profile.
Senior Team Lead
CurrentResponsible for running ridiculously effective 2-week fundraisers at North & West Valley schools and providing a memorable experience to students and teachers! #BuildingLeaders
Aug 2023 - Present
Team Leader
Leading fundraisers for local schools as well as teaching kids leadership principles!
Aug 2022 - Aug 2023
Operations Manager (Remote)
Mar 2022 - Aug 2022
Customer Support Team Lead
- Managed agent and customer interactions- Rolled out 1:1 coaching structure between Agents and Team Leads
Jun 2021 - Feb 2022
Scheduling Manager
West Valley Kitchen & Bath
- Schedule out entire customer remodel projects- Review and schedule specific job tasks- Track employee productivity- Implemented the use of Asana and Google Forms
Nov 2020 - Apr 2021
Supply & Delivery Manager
West Valley Kitchen & Bath
- Manage and maintain supply and deliveries of materials, tools, and customers orders- Responsible for setting up job sites appropriately; with necessary resources
Jul 2020 - Nov 2020
Team Lead Ll
I continued to expand my skills from my Team Lead l role and continued to take on delegated tasks from managers. Additionally, I supported fellow Team Lead l's and also managed a small LOB. I was the sole point of contact during gaps in managerial coverage.
Nov 2019 - May 2020
Team Lead L
I helped lead a team who interacted with customers via social media as well as another team that supported Uber's top 2% of customers via phone and messaging. Specialists were coached on a weekly basis and managed according to their performance.I also would be delegated projects from upper management such as:- Deep dive CSAT data and provide insights on.
Aug 2017 - Nov 2019
Team Leader
Convergys
During my tenure I supported 3 different LOB's while managing teams of 10-20 specialist and handling escalated calls. Departments covered were general customer service and retention.
Jun 2016 - Aug 2017
Team Leader
Convergys
Coached and managed teams ranging from 12-20 specialists on various projects regarding general customer service, order support, and retention. Additionally, I handled multiple escalated calls in which I would primarily de-escalate or consult management for further guidance.
Aug 2012 - Jun 2016
Customer Service Rep
Convergys
Handled inbound and outbound calls on multiple projects.
Aug 2010 - Aug 2012
Car Detailer
Suds And Shine
Hand washing cars and detailing. Daily interaction with customers.
Aug 2009 - Aug 2010
Team & coworkers
Colleagues at Apex Leadership Co
Other employees you can reach at apexleadershipco.com. View company contacts for 4 employees →
DA
Dakota Ary
Colleague at Apex Leadership Co
West Covina, California, United States, United States
View →
CS
Camila S. Wickbold
Colleague at Apex Leadership Co
Alpharetta, Georgia, United States, United States
View →
RE
Ryan Edwards
Colleague at Apex Leadership Co
Columbus, Ohio, United States, United States
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LP
Lauren Pray
Colleague at Apex Leadership Co
Buffalo, New York, United States, United States
View →
AB
Amanda Boberg
Colleague at Apex Leadership Co
Irvine, California, United States, United States
View →
IM
Isaiah Mckenna
Colleague at Apex Leadership Co
Elizabeth City, North Carolina, United States, United States
View →
BM
Ben Mitchell
Colleague at Apex Leadership Co
Manor, Texas, United States, United States
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JS
Julianna Shin
Colleague at Apex Leadership Co
Lynnwood, Washington, United States, United States
View →
JL
Jason Lee
Colleague at Apex Leadership Co
Lafayette, Louisiana Metropolitan Area, United States
View →
AO
Alessia Ortega
Colleague at Apex Leadership Co
United States, United States
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Dakota Ary
Colleague at Apex Leadership Co
West Covina, California, United States, United States
View →
CS
Camila S. Wickbold
Colleague at Apex Leadership Co
Alpharetta, Georgia, United States, United States
View →
RE
Ryan Edwards
Colleague at Apex Leadership Co
Columbus, Ohio, United States, United States
View →
LP
Lauren Pray
Colleague at Apex Leadership Co
Buffalo, New York, United States, United States
View →
AB
Amanda Boberg
Colleague at Apex Leadership Co
Irvine, California, United States, United States
View →
IM
Isaiah Mckenna
Colleague at Apex Leadership Co
Elizabeth City, North Carolina, United States, United States
View →
BM
Ben Mitchell
Colleague at Apex Leadership Co
Manor, Texas, United States, United States
View →
JS
Julianna Shin
Colleague at Apex Leadership Co
Lynnwood, Washington, United States, United States
View →
JL
Jason Lee
Colleague at Apex Leadership Co
Lafayette, Louisiana Metropolitan Area, United States
View →
AO
Alessia Ortega
Colleague at Apex Leadership Co
United States, United States
View →
1 education record
Shane H. education
-
Peoria Accelerated High School
FAQ
Frequently asked questions about Shane H.
Quick answers generated from the profile data available on this page.
What company does Shane H. work for?
Shane H. works for Apex Leadership Co.
What is Shane H.'s role at Apex Leadership Co?
Shane H. is listed as Senior Team Lead at Apex Leadership Co.
What is Shane H.'s email address?
AeroLeads has found 1 work email signal at @apexleadershipco.com for Shane H. at Apex Leadership Co.
Where is Shane H. based?
Shane H. is based in Surprise, Arizona, United States while working with Apex Leadership Co.
What companies has Shane H. worked for?
Shane H. has worked for Apex Leadership Co, Fresh Look Llc, Makespace, West Valley Kitchen & Bath, and Uber.
Who are Shane H.'s colleagues at Apex Leadership Co?
Shane H.'s colleagues at Apex Leadership Co include Dakota Ary, Camila S. Wickbold, Ryan Edwards, Lauren Pray, and Amanda Boberg.
How can I contact Shane H.?
You can use AeroLeads to view verified contact signals for Shane H. at Apex Leadership Co, including work email, phone, and LinkedIn data when available.
What schools did Shane H. attend?
Shane H. holds High School Diploma from Peoria Accelerated High School.
What skills is Shane H. known for?
Shane H. is listed with skills including Leadership, Customer Experience, Verbal De Escalation, Team Building, Bpo, Public Speaking, Csat, and Business Process Outsourcing.
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