Shane Heaney Lyons Email & Phone Number

Cork, County Cork, Ireland

• Lead store operations and a team of employees to ensure efficientperformance and achievement of sales targets.• Develop and implement strategic plans to drive sales growth and enhancecustomer satisfaction.• Conduct regular performance evaluations and provide coaching andfeedback to team members to foster their development.• Collaborate with cross-functional teams to identify opportunities for processimprovement and implement best practices.• Maintain a positive work environment and ensure compliance withcompany policies and procedures.• Successfully managed inventory, controlled budgets, and ensured soundfinancial management.

Cork, County Cork, Ireland

• Assisted store manager in day-to-day operations and management of abusy retail store.• Supported the implementation of strategic initiatives to optimize storeperformance and improve customer experience.• Provided leadership and guidance to team members to ensure alignmentwith company goals and objectives.• Conducted regular training sessions to enhance product knowledge andsales skills of team members.• Ensured adherence to data protection and retail loss prevention policies.• Acted as a key point of contact for escalated customer inquiries and issues.

Limerick, County Limerick, Ireland

• Engaged customers in a patient and professional manner to promoteproducts and services.• Demonstrated expertise in selling Three's products and consistently achievedsales targets.• Utilized effective sales techniques, including cross-selling and upselling, tomaximize revenue opportunities.• Provided personalized assistance to customers, addressing their individualneeds and preferences.• Actively participated in team meetings and contributed ideas for improvingsales performance.• Maintained a clean and organized store environment to enhance theshopping experience for customers.

Limerick, County Limerick, Ireland

● Delivered excellent customer service, ensuring a positive shopping experience for allcustomers.● Efficiently filled freezers and shelves, maintaining optimal stock levels andpresentation.● Operated checkout systems, handling transactions accurately and efficiently.● Managed home delivery presentations, ensuring timely and accurate deliveries.● Assisted with stock deliveries, ensuring proper storage and organization