Shane Logan Email & Phone Number

Pittsburgh, Pennsylvania, United States

As a Sales Development Representative, I work with institution’s CEOs and other business partners to facilitate prompt obtainment of all requests and deliverables on time and within budget. I collaborate with clients consistently to ensure that all services provided align with individuals’ requests and contractual/other obligations with the organization to promote high levels of revenue generation and client retention. I also direct and execute lead generation activities to prospect and generate new, profitable relationships with a variety of clients, ensuring that individuals are provided with exceptional service and support at their initial meeting with the organization and throughout subsequent relationships present. Through timely data and market analysis, I also ensure that the organization offers a variety of solutions that are essential to retain its position as a premiere service provider and leader across applicable markets.

As a proponent of community engagement, I oversee the creation and sustainment of a variety of partnerships to promote the institution and its offerings to both target and ideal audience members. Additionally, I ensure that the organization is fiscally responsible and can continue to provide support and services to a variety of personnel through comprehensive leadership and strategic planning. I direct all business development and the execution of a variety of charitable causes and events to ensure that individuals receive exceptional service and support. I oversee daily operations, event operations, and personnel involved in each event’s execution as well to ensure cohesiveness and consistency across the organization.

As an Account Executive, I maximized clients’ longevity with the institution in addition to institutional profits through comprehensive communication and the consistent delivery of comprehensive services that were individualized for clients’ diverse needs, requests, and goals. I consistently ensured that all client deliverables and obligations rendered with the organization were performed on time and in a manner that exceeded client expectations. Additionally, I provided clients with effective, comprehensive solutions for a variety of requests and issues to ensure that all contractual and other obligations aligned with clients’ needs and relevant consumer trends. To promote institutional reach, I trained and mentored all newly hired personnel and ensured that individuals mastered necessary standard operating procedures and client requests so that all clients received consistent value regardless of their professional relationship with the institution. I also facilitated continuous collaboration and the provision of timely feedback to newly hired employees to promote individuals’ continuous improvement within the institution. Through effective cold calling and lead generation, I also ensured that prospective clients participated in initial meetings with the institution to expand upon the organization’s existing book of business and increase client acquisition rates.

I was recognized as the highest performer across the Northeast Region for October 2020 and received the Account Executive of the Month Award for obtaining the highest amounts of revenue generation across existing client relationships and new client acquisitions. I also continuously increase portfolio growth for consistent clients as well, cross-referencing contractual obligations and services received to provide additional service recommendations that enhance clients’ organizational reach in addition to institutional revenue generation. I directed an assigned territory and book of business to increase the institution’s market penetration within the territory and position the organization as a premiere service provider. As a proactive leader and proponent of consistent communication, I spearheaded continuous, regular interactions with account holders and clients to ensure that individuals were consistently satisfied with contractual obligations with the institutions in addition to creating exceptional solutions when clients’ needs were met without issue.

As a District Manager, I consistently exceeded all sales goals, working with representatives and clients across specific territories to sell time management software to small-medium sized businesses. I assessed and determined clients’ needs, gaps in current service delivery, and plans to ensure that they received exceptional service delivery by the organization, promoting their initiation and retention with the institution. Through consistent communication and the prompt performance of all documentation and paperwork, I also promoted the quick, efficient, and accurate onboarding of all clients in addition to increasing current clients’ portfolios with the organization to maximize revenue generation. As a champion of organizational improvement and reach, I also served as a volunteer on a board that promoted cross-departmental collaboration to improve institutional processes so that all clients’ needs were met. Additionally, I also ensured that all newly hired employees received comprehensive training and information to maximize their value-added impact provided to the organization. A received the President’s Club Achievement Award for exceeding sales expectations and promoting significantly high levels of revenue generation and client satisfaction in both 2015 and 2017.

Montreal, Quebec, Canada

Observer Publishing Company, Sales Consultant, 2010 – 2011As an engaging professional and representative of the institution, I worked withsmall-medium sized businesses within a specific territory to promote new clientacquisition and increase existing clients’ portfolio with the organization. I alsofacilitated continuously collaboration and communication with clients to promotetimely service delivery and ensure that clients’ ever-changing needs were metwithin an appropriate timeframe.I supported the development of unique marketing strategies and plans for clients,maintaining alignment with each client’s mission and central branding in additionto collaborating with each client and the art department to promote consistencyand cohesiveness across products created for clients to ensure that clients’marketing goals were met and exceeded. By consistently meeting and exceedingexpectations, I was recognized as “Salesperson of the Month” in February 2010.