Shane Mark Email & Phone Number

United States

Helping Early Stage Tech firms design sales, marketing and customer service strategies that move early stage clients towards being promoters of the company as the firm grows.

Jersey City

Responsible for managing all of the client relationships, ensuring client retention and account revenue growth. Partnered with Marketing and Sales to promote the latest product offerings to existing clients and encourage adoption of these new elements of the Mercatus product.

Toronto, Ontario, Canada

With a strong focus on client engagement and satisfaction, I am responsible for the successful implementation of the different elements of our software solution for my designated accounts. Daily engagement with clients as well as internal Mercatus team leads ensures alignment of expectations and focus on meeting project objectives. I oversee the scoping, planning and tracking of projects as well as prioritizing of ad hoc customer requests. I support the account management team to build positive business relationships and am an active participant in client presentations.

Toronto, Canada Area

I manage digital projects, making clients happy. From software applications to websites and SEM.

Toronto

Golf tournament organizers have the same issues every year. ✦ How do I promote and sell my tournament? ✦ How do I collect payment? ✦ How many people are registered and how many spots are still for sale? ✦ How much money have we raised so far? Golf Event Pro is a cloud based solution that addresses all of these critical challenges. ➨ Visit www.golfeventpro.com for more explanations of the solution. Make sure to request more info if you're interested in finding out how your tournament, or your golf course, can benefit from Golf Event Pro.

Toronto, Canada Area

Manage the roll out and ongoing maintenance of various digital projects. From complex web application development, to commercial Wordpress websites, I oversee the planning, design and development (front end and back end) to achieve on-time delivery and create happy stakeholders all around.

Toronto, Canada Area

I develop offline and online marketing strategies for retail, website and integrated clients. We produce work that is visually outstanding (if we didn't we wouldn't still be in business 16 years later), but more importantly, that focuses on achieving positive business results for our clients. Long term client relationships are my focus.Zebra Studios is an award-winning, marketing firm specializing in marketing strategy, retail design, photography, website design & development, printing and more. ★ Current and past clients of Zebra's four divisions include HBC, LCBO, Nike, NHL, Toronto Blue Jays, Toronto Waterfront, Rogers and more.Visit www.zebrastudios.com to check out the great work we've done for our favourite clients.

Toronto

While at Experian (formerly Decisioning Solutions) I managed a portfolio of clients in the Financial Services sector and designed strategies to ensure maximum returns for both parties. Pursued and developed relationships with prospective clients leading to their installation of our decision making software. Coordinated cross functional teams of BAs and PMs to ensure successful delivery of existing client requests and implementation of new projects.

Trinidad And Tobago

Worked on various projects for COO including development of new business models and marketing strategy for mobile advertising product, building and assisting in training for SCRUM (Agile) PM process implementation, creation of new hire orientation resources, and conducting company culture assessment.

Barbados

Responsible for all aspects of performance for both the Sales Department and Service Department. This included financial performance, human resource development, business development and marketing strategy, structural redesign and daily performance management of both the sales department and service department. New supplier negotiations and premier account management were also under my portfolio. As a member of the executive leadership team, engaged in future casting, company envisioning and organizational culture management.

Master'S Degree, Hospitality Administration/Management (Executive Track)

Completing the online program.

Master'S Degree, Business Administration And Management

Activities and Societies: Core MBA Student Representative.On behalf of PSN (now Woodgroup) delivered a successful CSR consultancy project.

Bachelor Of Science, Broadcasting With Minor In Marketing

Activities and Societies: Captain of JBU Soccer team during '02-'03 season, leading team to the national tournament. Undertook community.