Shane Mccarthy Email & Phone Number

As an IT Support Specialist at Big V Property Group, I manage and resolve IT-related issues, provide technical support to both internal and external clients, and ensure the smooth operation of IT systems. My role involves troubleshooting, installing, and configuring software and hardware, as well as documenting IT processes and procedures to enhance efficiency.Previously, as an IT intern at Kimley-Horn, I contributed to various IT projects, applying my skills in computer technology, Microsoft Office, and Adobe Photoshop to deliver quality IT solutions. My experience there honed my ability to provide effective technical support and manage a variety of IT tasks.I have graduated with a Bachelor of Science in Business Administration, majoring in Computer Information Systems with a minor in Cyber Security, from Walker College of Business at Appalachian State University. I am passionate about staying updated on the latest technology trends and innovations and exploring how they can be leveraged to improve business performance and security. My goal is to continue growing as a proficient and versatile IT professional, capable of solving complex IT challenges and adding value to any organization.