Shane Patel Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• As a Product Manager at Automation Anywhere, I led an engineering team located globally across North America and AsiaPac regions, responsible for successfully delivering numerous integrations into our strategic partner.
• Drove the execution of all product lifecycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product.
• Translated product strategy into detailed requirements for prototype construction and final product development by engineering teams through detailed end user focused Jira user stories
• Created product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
• Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
• Identify opportunities using a variety of channels including data analytics, competitive research, and, customer feedback

Vancouver, BC

• As a Lead Solution Engineer within the Automation Anywhere Technology Alliances and Strategic Partner program, I was responsible for actively managing and driving new ISV partnerships by working with a channel sales.
• Building subject matter expertise across Automation Anywhere products and methodologies in helping enterprises achieve digital workforce transformations.
• Meeting with key strategic and channel partners, system integrators, customers and prospects to review and contribute to revenue opportunities
• Building and testing automation bots through Automation Anywhere Enterprise 11.x/A2019 for multiple industry use cases such as Finance, HR, IT, and more.
• Defining project scope and deliverables that support business goals in collaboration with executive management..
• Consulting with clients and partners to provide functional and technical expertise in areas including solution designs, project management

Vancouver, British Columbia

Summary: As a Lead Solution Engineer at SAP, I played an active role in the software sales cycle by supporting customer engagements through a thorough understanding of the customer's business requirements. I aligned the value proposition of SAP technologies to meet those requirements and deliver a high value solution to the customer. My responsibilities.

Richmond, British Columbia

Summary: This position provided Remote Systems Administration and support for the McKesson PACS Application, Hardware, Software, Network, DICOM, etc to maintain their customers' McKesson systems and networks. Responsibilities:- Answering support calls and working with fellow support team members and internal software development groups to identify and.

Vancouver, British Columbia

Summary: A Technical Engineer, for most customers, provided their first, and in many cases, only experience of Technical Support and therefore plays a large part in ensuring a satisfactory support experience for the customer. The role included interaction with customers on a daily basis, including the opportunity to boost customer confidence through the.