Shane Storm Email & Phone Number

Irvine, California, United States

Tustin, California, United States

• I design, implement, and manage cloud infrastructure solutions to support our organization's applications and services. I collaborate with cross-functional teams to understand and translate our business needs into.
• Created and maintained documentation related to cloud system architecture, configurations, and processes.
• Collaborated with security teams to ensure compliance with best practices and industry standards in cloud security.

Tustin, California, United States

• I managed Microsoft 365 services, which encompassed overseeing Intune, Azure, Exchange, Enterprise App integration, SSO, MDM, Users, Mail, Calendar, Contacts, Groups, Teams, SharePoint, and other related functions. I.
• Designed, deployed, and provided support for Microsoft Azure and AWS services, including Azure AD, Azure Identity, Enterprise Applications, O365, Defender, AWS EC2, S3, Route53, and VPC.

Newport Beach, California, United States

• I mentored the desktop support staff for select divisions, offering my expertise as the lead technical resource for implementing new systems into the environment. Additionally, I supported as a Junior Domain Admin for.
• Introduced Google Chrome extensions to enhance internal collaboration and drive productivity.
• Contributed to professional development of interns and associates through training initiatives.
• Designed and introduced conference room technology solutions for all Irvine Company Corporate and field locations.
• Created and rolled out PowerShell scripts, batch files, software, and patching through tactful utilization of BatchPatch.

Newport Beach, California, United States

• I provided expertise as the primary point of contact, delivering "white glove" support to senior executives at Irvine Company. I was responsible for setting up and configuring new software on Windows systems, ensuring.
• Trained and enabled end-users to leverage software effectively for improved productivity.
• Steered various large-scale office relocations while assuring minimal disruption and seamless technology transitions.
• Assured reliability and accessibility of printing resources by maintaining on-premises print servers and managing IP reservations.
• Designed and executed setup of field leasing offices and equipped all offices with technological resources to ensure operational success.
• Demonstrated exceptional responsiveness in addressing and resolving IT installation and trouble tickets, consistently achieving the highest ticket closure rate on YoY basis.