•I help other create a cash flow for a lifetime!•I make money in my sleep from my phone and laptop, basically anywhere anytime!•I show other how to take advantage of a $7.7 trillion market and mentally self develop.•I've helped over 12 individuals create wealth since my journey started.•We have over 5 steams of income that can put you in the 1% of the world!•I have qualified hours of leaning and experience how to invest properly. Proficient with the following: •HFX( High Frequency)•DXC (Digital Currency)•FRX (Foreign Exchange)•ECX (eCommerce)•IBO (Independent business owner)

•One of the first African American agent for the company in the Austin area.•Top 2 salesman of the company each month for insurance quotes.•Created documentations on How to process day to day functions for new agents. •03/2020 I made my first schedule and published it for the Austin Concierge office.•Helped bring up the company SLA from creating an efficient work schedule. •Held team QA calls and trained a new agents.•Set up meeting through google for the Austin office.•Contributed to updates to the website: specifically I was able to speak about the app and how to log in drivers more effectively.•I was Apart of the Women in Leadership Employee Recognition group. I contributed to the proposal a section about recognizing these type of employees: Rolling with the punches: For relentlessly triumphing, pass any obstacle thrown in the way of the task given at hand; adapting to changes and keep moving ahead.Saves: For exhausting all options and tools given to keep a member with Noblr, in a timely manner.Provided bug and quote flow feedback to improve the customer experience.•Attended Team bonding functions.•Saleforce proficient

•Provide customer with quick solutions to help solve the issue at hand•Develop multitasking skills to communicate effectively and efficiently•Trained in online chatting and Zendesk•Provide timely and accurate documentation•De-escalation and retention skills •Google sheets 101 and Public speaking class •Created a company professional email for pride week. •Community Engagement Team (Promote the company through engaging in activities in the Austin area to support the community.)•Maintained a 92% customer satisfaction•Employee of the week; April 1st for maintaining 100% productivity

•Develop and apply testing and troubleshooting plans•Resolve simple to complex network outages and service interruptions with little supervision•Provide timely and accurate ticket updates•Provide end to end network documentation•Operate NetSuite efficiently •Generate reports and ticketing via phone or chat•Knowledge in switches, routing, analog, digital and electronic concepts

•A fast paced call center where we match consumer requests for insurance quotes with the agents who can offer the best prices•Engage in inbound/outbound calls, ask qualifying questions, encourage a talk with an agent•Engage in follow up calls, inquire about the experience, ensure needs were met

•Facilitated inventory and stock management•Cash register experience •Conducted routine inventory counts to assist department manager to replenish store inventories while minimizing excess•Maintained and organized store displays to enhance product visibility and expedite product location activities•Greeted customers with a fresh inviting smile and professional demeanor•Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers •Provided training to new employees to uphold company policies and sustain customer satisfaction