Shanice Whittaker Email and Phone Number
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With over 12 years of experience in workforce optimization, strategic vendor management, and process improvement, I specialize in driving operational efficiency and enhancing organizational performance. In my current role, I manage the global contract workforce strategy for a Cyber Security organization, overseeing more than 70 contracts and a team of over 900 contract staff.I lead a diverse, global team in managing end-to-end headcount processes, process improvements, and contract extensions. My role also involves steering the strategic vendor selection process, where I analyze financial and operational proposals to ensure optimal partnerships.Data analysis plays a crucial role in my approach. I utilize data-driven insights to inform strategic decisions, streamline operations, and implement cost-cutting strategies while maintaining high standards of service. I am committed to driving innovation and delivering impactful solutions in the technology and financial sectors, continually seeking ways to optimize processes and enhance client satisfaction.
Citi
View- Website:
- citibank.com
- Employees:
- 10
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Svp - 3Rd Party Workforce Strategy And Vendor ManagementCiti Jan 2022 - PresentNew York, New York, UsI lead the development and execution of global contract workforce strategies within our technology organization. Managing a portfolio of over 70 contracts and more than 900 contract staff, I drive efficiency and operational excellence through strategic vendor selection and cost-cutting initiatives. My role involves overseeing a globally diverse team in handling end-to-end headcount requests, process improvements, and contract extensions. By establishing the 3rd Party Governance and Oversight function, I have standardized support and billing models across suppliers, ensuring high-quality service delivery. My data-driven approach, including comprehensive analysis of workforce contracts, spend, and performance metrics, supports informed decision-making and continuous process enhancements. I collaborate closely with global Sourcing, Risk, and Staffing teams to align our workforce strategy with business objectives.
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Vice President - Workforce & Location Strategy ManagerCiti Jan 2019 - Dec 2021New York, New York, UsI led global workforce optimization initiatives affecting over 1,600 staff members worldwide. I managed the job requisition process for both direct and contract staff across various departments, ensuring alignment with financial and project requirements. Partnering with financial controllers, I meticulously aligned staffing needs with budget constraints and collaborated with HR and Citi Staffing to meet hiring targets. My focus on training and mentoring staff in resource management, metrics, procurement, and invoicing procedures fostered a culture of operational excellence and efficiency within the team
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Avp - Workforce & Location Strategy ManagerCiti Jan 2015 - Dec 2018New York, New York, Us
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Officer - Financial & Vendor Manager, Business OperationsCiti Feb 2012 - Dec 2014New York, New York, UsAs Financial & Vendor Manager, I was responsible for the efficient processing and renewal of over 85 contracts. I developed an order management tool to enhance the accuracy of procurement data and coordinated closely with finance, legal, and procurement teams to meet operational needs. My role contributed to improved efficiency and effectiveness in contract management and procurement processes.
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Citi Technology Infrastructure Intern - Site SupportCiti Nov 2011 - Dec 2012New York, New York, UsAs a Site Support Intern, I provided technical assistance to over 5,000 clients, working directly with the Senior Vice President and technology infrastructure teams. My responsibilities included resolving complex IT issues and assisting in the deployment of new computer applications and imaging procedures. This role provided me with a solid foundation in technical support and IT project deployment, contributing to my understanding of technology infrastructure and client service.
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Assistant - Human Resources DepartmentVirginia Indigent Defense Commission Nov 2009 - May 2010Henrico, Virginia, UsI conducted statewide audits of retirement beneficiary forms to ensure compliance and accuracy. My role required the meticulous handling of over 500 classified files, maintaining confidentiality and adhering to regulatory standards. This experience sharpened my administrative skills and attention to detail in a sensitive legal environment. -
State Approving Agency AssistantU.S. Department Of Veterans Affairs Apr 2007 - May 2007Washington, Dc, UsI was responsible for conducting thorough research on veteran benefits. I analyzed key metrics and compiled detailed reports to facilitate accurate and efficient processing of veteran-related claims. My role involved managing sensitive correspondence for Virginia Delegates and Senators, ensuring strict confidentiality regarding veterans' education benefits and military discharge statuses. This position required a high level of attention to detail and discretion, contributing to the effective administration of veterans' benefits.
Shanice Whittaker Skills
Shanice Whittaker Education Details
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Pace UniversitySecurity And Information Assurance -
N Power- Technology Service Corp. ProgramInformation Technology
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Virginia Commonwealth University - School Of BusinessHuman Resource Management
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Virginia Commonwealth University - School Of Business
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Virginia Commonwealth University - School Of Business
Frequently Asked Questions about Shanice Whittaker
What company does Shanice Whittaker work for?
Shanice Whittaker works for Citi
What is Shanice Whittaker's role at the current company?
Shanice Whittaker's current role is SVP | Workforce Strategy & Optimization.
What is Shanice Whittaker's email address?
Shanice Whittaker's email address is sh****@****ail.com
What is Shanice Whittaker's direct phone number?
Shanice Whittaker's direct phone number is (866) 516*****
What schools did Shanice Whittaker attend?
Shanice Whittaker attended Pace University, N Power- Technology Service Corp. Program, Virginia Commonwealth University - School Of Business, Virginia Commonwealth University - School Of Business, Virginia Commonwealth University - School Of Business.
What skills is Shanice Whittaker known for?
Shanice Whittaker has skills like Leadership, Regulations, Human Resources, New Hire Orientations, Windows, Networking, Government, Business Analysis, Process Improvement, Outlook, Microsoft Office, Program Management.
Who are Shanice Whittaker's colleagues?
Shanice Whittaker's colleagues are Nutan Raut, Ming Jin, Scott Graham, Ravi Gupta, Sami Ghani, Archana Mishra, Arup Kumar.
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