Shankar Ramanathan Email and Phone Number
I am Shankar Ramanathan, an accomplished professional with extensive experience as a Senior Project Engineer specializing in cloud and infrastructure solutions. I bring a proven track record in leading and executing complex projects from conception to completion, emphasizing Azure cloud infrastructure, hybrid solutions, and infrastructure architecture. My strategic thinking, technical expertise, and commitment to operational efficiency drive my success across diverse environments.𝐇𝐨𝐰 𝐜𝐚𝐧 𝐈 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮?With a comprehensive background in cloud infrastructure management, I can assist in designing, deploying, and managing robust, scalable, and cost-efficient solutions tailored to your business needs. Whether it's integrating on-premises and cloud environments, optimizing system performance, or ensuring security and compliance, my goal is to deliver solutions that align with your strategic objectives and enhance operational efficiency.𝗠𝘆 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗶𝗻𝗰𝗹𝘂𝗱𝗲𝘀:✪ Cloud Infrastructure Management✪ Hybrid Cloud Integration✪ Infrastructure Architecture✪ System Integration✪ Agile Methodologies✪ ITIL Framework✪Security Best Practices✪ Technical Consulting✪ Automation Tools✪ DevOps Practices✪ Network Design and Optimization✪ Virtualization Technologies✪ IT Service Management ✪ Data Backup and Recovery𝐖𝐡𝐲 𝐬𝐡𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐜𝐨𝐧𝐬𝐢𝐝𝐞𝐫 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐦𝐞?My extensive experience and diverse skill set enable me to tackle complex challenges and deliver high-quality results. Here are a few reasons to consider collaborating with me:↳ Successfully led numerous cloud and infrastructure projects, ensuring high availability and performance.↳ Focus on aligning IT solutions with business objectives for maximum impact.↳ Work closely with stakeholders, vendors, and teams to drive project success.↳ Deep knowledge of cloud platforms, infrastructure design, and security practices.↳ Streamlined processes and optimized systems to enhance productivity and reduce costs.𝐋𝐞𝐭'𝐬 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞I am excited about the opportunity to bring my expertise to your organization. Let's discuss how I can help you achieve your goals and drive success through innovative cloud and infrastructure solutions. Feel free to connect with me. Together, we can create scalable, secure, and efficient IT environments that support your business growth and success.
Tier4
View- Website:
- tier4.co.nz
- Employees:
- 9
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Senior Project EngineerTier4 Sep 2022 - PresentAuckland, New ZealandResponsibilities included leading, consulting, designing, and managing small to large-scale cloud infrastructure projects across hybrid and fully cloud environments. Actively involved in planning, auditing, scoping, designing, deploying, preparing RFPs and SOWs, documenting, recommending, tuning performance, managing changes, testing, deploying, migrating, and integrating systems. Collaborated closely with stakeholders, vendors, and internal teams to enhance project efficiency and ensure high availability and standards for solutions. Additionally, monitored Azure server performance, tuned file service IOPS, strategized for new projects, managed RFPs and SOWs, monitored IS security risks, handled escalations, provided remote support, managed change, and facilitated service improvements.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Oversaw Azure AVD design and deployment initiatives, including cost analysis, resulting in a 20% improvement in desktop performance for remote teams.• Collaborated closely with clients to implement highly available DR cluster projects, ensuring business continuity during critical outages.• Spearheaded migrations between GSuite and Azure infrastructures, optimizing collaboration tools and reducing licensing costs.• Deployed multifactor authentication solutions using DUO, Authpoint, and Office 365 MFA, enhancing client cybersecurity posture.• Executed Azure Autopilot deployments, streamlining device provisioning processes and enhancing user experience.
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Ops Team Lead & Project ManagerItco Solutions Ltd Feb 2022 - Sep 2022Rotorua, Bay Of Plenty, New ZealandCollaborated closely with customer stakeholders, vendors, engineers, architects, and suppliers to deliver projects on scope and within budget. Conducted audits, scoped requirements, designed solutions, and documented processes to ensure project deliverables met client expectations.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Enhanced change management procedures resulting in smoother transitions and minimal disruption to operations during system upgrades.• Led a team of 8 in ensuring operational excellence, including infrastructure monitoring, backup, and security management.• Facilitated knowledge sharing and cross-functional collaboration among teams, leading to a more cohesive project execution approach. -
Senior Systems EngineerItco Ltd Sep 2016 - Feb 2022RotoruaCollaborated closely with stakeholders, vendors, architects, and suppliers throughout project lifecycle, including planning, audit, scoping, design, deployment, RFP, SOW, documentation, recommendation, performance tuning, change management, testing, deployment, migration, and integration. Managed a team of 8, providing mentorship and guidance. Provided after-hours on-call support for escalations and critical issues. Conducted infrastructure audits and scoping exercises. Integrated Office 365 tools to streamline operations.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Revamped change management procedures, resulting in 20% fewer incidents related to system updates and changes.• Led and managed small, medium, and large-scale cloud infrastructure projects, ensuring high availability for systems serving up to 2000+ users and 200 servers.• Enhanced firewall security through strategic deployment and management of Fortigate and ASA firewalls.• Achieved 99.99% uptime for critical systems through meticulous planning and implementation of high availability strategies.• Developed comprehensive SOW and RFP templates, standardizing project documentation and improving proposal submission efficiency.• Provided strategic technical consultation to stakeholders, ensuring alignment of IT solutions with business objectives and regulatory requirements.
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Senior Systems EngineerLakes Dhb / Rotorua Hospital May 2015 - Sep 2016RotoruaCollaborated closely with management, vendors, architects, and suppliers on various projects involving planning, design, documentation, recommendation, performance tuning, change management, testing, deployment, migration, and integration. Acted as project engineer and lead for major cloud integration and hybrid projects during the planning and design phases.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Optimized Exchange Server performance through proactive monitoring and tuning strategies.• Managed a large-scale WINTEL infrastructure supporting 2000+ users and 150+ servers to ensure high availability for end users.• Engineered and migrated 50+ servers from Server 2008 R2/2012 R2 to newer versions, achieving 100% compliance with government regulations.• Enhanced SAN performance by implementing NetApp snap manager for efficient volume snapshot management.• Facilitated smooth deployment and upgrades of Manageengine IT management and servicede suite across the organization. -
Systems EngineerThink It Dec 2013 - May 2015Auckland, New ZealandResponsible for leading projects focused on designing and deploying WINTEL infrastructure for diverse clientele. Acted as the project lead, overseeing team members and vendors to ensure timely project completion. Included creating and updating technical documentation for sites, training service desk personnel for efficient infrastructure support, and providing on-site support, consultations, and pre-sales activities. Handled escalations effectively and engaged directly with clients, contributing to scoping, designing, consulting, configuring, integrating, and supporting various IT systems.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Redesigned disaster recovery plans for multiple clients, enhancing resilience and ensuring business continuity in the event of system failures or disasters.• Collaborated with cross-functional teams on 7 complex projects, contributing technical expertise and facilitating seamless troubleshooting and resolution of critical issues.• Developed comprehensive technical documentation and knowledge bases for internal use, improving operational efficiency and providing clear guidelines for service desk support.• Provided strategic technical consultations to clients, resulting in tailored solutions and recommendations that aligned with their business goals and IT requirements.• Designed and implemented standardized processes and workflows for system integration projects, streamlining operations and minimizing deployment timescales. -
Level 2 Systems EngineerGen-I Aug 2011 - Dec 2013AucklandProvided Level 2/3 support onsite for a diverse range of ITS customers. Acted as project engineer as needed, ensuring completion of project phases before deadlines. Handled escalated technical issues and prioritizing their resolution.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Revamped the incident escalation process, streamlining communication between teams and improving issue resolution efficiency.• Introduced a knowledge sharing initiative, resulting in the creation of 50+ comprehensive KB articles.• Received recognition for consistently providing high-quality onsite support during critical client outages and emergencies. -
Service EngineerKiwirail Mar 2011 - Aug 2011Managed and supported Active Directory, MS Exchange, Citrix, Cisco IP phones, and desktop/hardware/software/network systems for nationwide users and vendors at KiwiRail, following ITIL framework. Configured and maintained AD user/profile accounts, including account/password resets. Provided advanced troubleshooting for AD, MS Exchange, Citrix Xen, Cisco VOIP, and hardware/software/network issues.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Revamped the onboarding process for new employees, ensuring quicker access to essential IT resources.• Developed and documented a comprehensive disaster recovery plan, ensuring minimal downtime during critical incidents.• Established proactive maintenance schedules for network shares and Print servers, reducing unplanned downtime incidents. -
Technical AnalystGen-I Feb 2011 - Mar 2011Analyzed and identified IT issues for Gen-i and Telecom corporate customers during a period of earthquake-related disruptions. Acted as the first point of contact for technical issues from corporate customers, providing prompt assistance and troubleshooting. Logged case tickets for identified faults and ensured they were assigned to the appropriate teams for resolution.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Developed and implemented a comprehensive training program for new team members, ensuring consistent service delivery standards.• Achieved a 15% improvement in case documentation accuracy by implementing standardized templates and documentation guidelines.• Introduced a new escalation protocol that improved response times for high-priority incidents during peak operational periods.• Received commendation from senior management for exceptional handling of a critical outage affecting a major client, which minimized downtime and mitigated potential revenue loss.
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Systems EngineerLittle India Nelson Ltd Feb 2010 - Jan 2011Maintained and supported existing IT systems and devices to ensure seamless operations. Designed and configured new network infrastructure to support business growth initiatives. Managed hardware for PCs, laptops, and Macs throughout the organization.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Designed and executed a comprehensive disaster recovery plan for critical systems, ensuring business continuity during emergencies.• Reduced network downtime incidents by 25% by implementing centralized wireless infrastructure.• Enhanced network performance through strategic hardware upgrades and optimization techniques.
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Support EngineerSymantec Oct 2007 - May 2009Provided support and solutions for Symantec and Norton products to global customers. Configured, designed, and troubleshooted firewall rules and scheduled scans across Symantec products in the network. Deployed Symantec Backup Exec products for data backup and recovery.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Streamlined troubleshooting processes for Symantec products, optimizing resolution times and improving customer service.• Enhanced firewall configuration templates, improving consistency and security across the network infrastructure.• Initiated regular performance audits for PC Tune Up software, ensuring optimal workstation performance across the organization. -
Support EngineerLinksys Oct 2006 - Sep 2007Provided network support and solutions for Linksys customers globally. Configured and managed various Linksys routers and switches based on customer requirements. Designed networks incorporating routers, switches, workstations, and servers.𝙆𝙚𝙮 𝘼𝙘𝙝𝙞𝙚𝙫𝙚𝙢𝙚𝙣𝙩𝙨:• Introduced new documentation standards that increased efficiency in resolving common network issues.• Collaborated with cross-functional teams to resolve complex network integration challenges for enterprise clients.
Shankar Ramanathan Education Details
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Information Technology -
Electrical, Electronics And Communications Engineering
Frequently Asked Questions about Shankar Ramanathan
What company does Shankar Ramanathan work for?
Shankar Ramanathan works for Tier4
What is Shankar Ramanathan's role at the current company?
Shankar Ramanathan's current role is Senior Project Engineer | Cloud Infrastructure Architect | Cloud Integration & Performance Optimization Expert | Azure Specialist | Leading Complex IT Projects.
What schools did Shankar Ramanathan attend?
Shankar Ramanathan attended Nelson Marlborough Institute Of Technology (Nmit), Anna University.
Who are Shankar Ramanathan's colleagues?
Shankar Ramanathan's colleagues are Jas Jhajj (She/her), Gail Hope, Matt Clifford.
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