Shanna Austin Email & Phone Number

Draper, UT, US

Salt Lake City, Utah, United States

• Support daily operations and uphold ethical standards at an ABA therapy center, ensuring 100% client confidentiality and optimizing therapy outcomes with strategic problem-solving with the team.
• Foster a supportive environment for 50+ clients and 120+ staff by assisting RBTs with behavior management and collaborating with BCBAs by providing objective feedback to enhance therapeutic approaches.

Salt Lake City, Utah, United States

• Implement data-driven programs and ethical BIPs rooted in ABA to address unwanted behaviors, track client progress, and identify the effectiveness of therapy session interventions.
• Collaborate with supervisors, team members, and families to ensure consistent client progress and support in therapeutic interventions and foster skill development for children ages 2-18 with ASD.
• Completed a QBS (Quality Behavioral Solutions) and Safety-Care® Crisis Prevention Training course and earned a Heartsaver CPR & AED certificate from the American Heart Association.

Salt Lake City, Utah, United States

• Leveraged 5+ years as a creative writer and digital marketing specialist to assist mental health brands in achieving content objectives and providing resources that enhance their online presence.
• Produced compelling content to foster connections through blogs, podcasts, articles, and websites while developing and managing eCommerce websites and social media platforms to optimize client outreach and engagement.

Salt Lake City, Utah, United States

- Create shared resources to manage platforms, create content schedules, provide consulting and tutorials, and maintain clear expectations with each client.- Writing informational blogs for clients with products or company updates and emailing outposts to subscribers.- Develop an eCommerce website using HostMetro, WordPress, WPBakery Editor, and.

North Salt Lake City

Franchise of Uptown Cheapskate & Kid to Kid- Managed a $10,000-20,000 monthly campaign budget for Facebook and Instagram advertisements, with a focus on reach, engagement, CPUs, and brand awareness.- Massive jump in the engaged followers on corporate social media platforms, increased reach by 28% and 35%.- Researched digital ad platforms and built.

North Salt Lake City

- Supported franchise owners with monthly marketing plans and compiled their print and digital materials.- Created monthly email marketing campaigns catered to the store location using Tailored Response, Streamsend, CityGro, and Campaigner.- Refreshed the website pages and managed online reputation including business listings.- Provided consulting to store.

Greater Salt Lake City Area

- Assigned to clients, providing online identity research, and develop marketing strategies.- Integrated SEO and keywords for optimal online reach, website traffic, ad results, and social media content.- Analyzed data and build out reports to keep clients updated on their digital performance.

Greater Salt Lake City Area

- A long-term project with the owner to rebrand Twistlab Marketing and to enhance OIM skills.- Conducted market research, industry trends, and analyzed surveys and results from social media.

Greater Salt Lake City Area

The University of Utah – Associated Students of the Utah- Assisted in marketing efforts by ASUU to increase awareness and participation in an organization that focused on strategic policy improvements, engaging events, and a liaison to staff for the student body.- Actively participated in the creation, implementation, and distribution of advertising.

Greater Salt Lake City Area

- Advertised and branded for the sorority community. Resulted in the highest participation in recruitment history.- Processed 700+ potential new recruits throughout a three-day mentoring event with all day workshops.

Greater Salt Lake City Area

- On-campus student membership representative, responsible for advertising to students through tabling events.- Maintained engagement with students, pass out branded swag, table at fairs with an ambassador partner, and manage our social media accounts.

Greater Salt Lake City Area

- Executed weekly lessons about our history, life example workshops, and provide resources to 50+ new members. - Allocated a $4,000 budget for over 100 diverse women for retreats, apparel, and events.

Master'S Degree

Bachelor Of Science - Bs