Shannon Eldridge Email & Phone Number

Hopkinsville, Ky, Us

United States

In this position, I am responsible for all aspects of credentialing and re-credentialing of health care professionals. My job ensures all health care professionals are appropriately credentialed, which includes the responsibility of maintaining current information on file and within the credentialing database.

Hopkinsville, Kentucky, United States

My responsibility was to clean patient rooms, public areas, and staff areas in my assigned area as well as assisting with cleaning discharged rooms. I also restocked the supplies and replenished linen and other supplies as needed.I received a promotion to Lead Supervisor in February 2018. I also created charts and signing sheets for our department to better assist with maintaining cleanliness in the various hospital areas and managing the amount of linen coming in and out of the hospital as well as area usage.I have recently returned back to this position hired in as 3rd Shift Lead as requested by the Supervisors and Director of the Dept.

Hopkinsville, Kentucky

My responsibility is to measure the heart rhythms, if applicable, label them, print off the strips for each patient, and send them to the nurse for charting. I also monitor the patient’s heart rhythm, heart rate, oxygen levels, blood pressure, and respiratory rate. If there are any changes or declines in health, I report it to the nursing staff for them to inform the doctor or administer treatments as needed. In addition to my responsibilities, I call to inform the staff when batteries need changing on the telemetry boxes, when the leads & electrodes need changing, charting all phone calls, changes, & strips into paragon, and if there is an admission or discharge order for a patient’s telemetry. While working in this position, I have been a sitter for patients that need one-on-one monitoring, I have been a floor runner for ICU, stock up supplies, assist with room preparations, cleaning & organizing the unit & my area, answering calls & transferring them to the assigned nurse, and monitoring the visitors that buzz in & out of the unit.

Hopkinsville, Kentucky

My responsibility was to clean patient rooms, public areas, and staff areas in my assigned area as well as assisting with cleaning discharged rooms. I also restocked the supplies and replenished linen and other supplies as needed.I received a promotion to Lead Supervisor in February 2018. I also created charts and signing sheets for our department to better assist with maintaining cleanliness in the various hospital areas and managing the amount of linen coming in and out of the hospital as well as area usage.

Hopkinsville, Kentucky

I assisted in supervising and managing the local pet store. I was responsible for opening & closing the store, managing & delegating work for the Sales Associates, ordering merchandise & store supplies, office & order management, returns & exchanges, and setting the displays. I also handled bank deposits & change orders, safe & register balances, and price & sales changes. As a partner with the Christian County Animal Shelter, Max’s Hope, and the Humane Society, we assisted in adopting out cats & kittens that we housed in store. We also promoted, planned, and hosted adoption events to help Furbabies find their forever homes.

Hopkinsville, Kentucky

Hopkinsville, Kentucky

Under contract with United Healthcare (UHC), I served as a Customer Service Representative in Medicare Part D Department. My job was to assist and enroll those that qualified for Medicare find a drug plan that best fit their needs. This involved entering the customer’s personal information, researching their prescriptions, and plans available in their area. In some cases, I scheduled appointments for them to meet with a licensed agent in their area and mailed information packets for them to review.Under contract with Intuit TurboTax, I served as Tier 1 Phone Agent and was Promoted to Tier 2 Chat Agent in the Product Support Department. As a Chat Agent, I assisted the Phone Agents with customer issues. This included refunding purchases, giving free product codes when necessary, assisting with various technical issues via computer, mobile, & online devices, and tax form corrections. In this position, I was the number one Tier 2 Agent on multiple occasions. This determined by the ratings and reviews from Tier 1 Agents you’ve assisted.

Hopkinsville, Kentucky

In this position, I worked in the Home Dept. and assisted in the Shoes Dept. In the Home Dept., I replenished and organized merchandise, maintained the cleanliness of the area, handled sale signage, and helping customers. I assisted customers with in-store and online purchases, applying for JCP Credit Card, refunds, and exchanges. I also set up displays to appeal and attract customers to different products we had to boost sales.While working here, we had sales goals given during Home Sales Events. I came in first place for selling the most home products in two of three events. I also received multiple achievement pins and certificates from customer service reviews. They would leave a review online about the service received.

Hopkinsville, Kentucky

While I was employed with this company, I worked as a Keyholder or Manager. I handled returns & exchanges, price changes & corrections, bank runs, daily safe counts, inventory control & replenishment, managed the cleanliness & appearance of the store, assisting customers with purchases at the cash register and finding specific products to fit their wants & needs, and set planograms and/displays for the store. I also check in the freight shipments and handled the paperwork for it. During my time here, I received two promotions. I started as a Sales Associate and was promoted to Part-Time Lead Sales Associate in May of 2013. Later that year, I was promoted to Full-time Lead Sales Associate.

Hopkinsville, Kentucky

Hopkinsville, Kentucky

Humanities/Humanistic Studies

Courses of studying focused around Psychology, Sociology, Human Potenial, Intro to Business, etc. I have completed 63/70 Credit Hours.

High School Diploma, General Education, 12

Activities and Societies: FBLA, Women's ChoirI studied various courses in Child Development and Computer Science. I also did volunteer.