Shannon Carson Email & Phone Number

Mayfield, Ky

Monitor contracts to ensure that Youth Service Providers are providing services to participants as outlined in the contract with the West Kentucky Workforce Investment Board (WKWIB).Provide WIOA eligibility, case management, and follow-up services to all youth participants.Input data for all youth participants into the Employ Kentucky Operating System (EKOS).Process pre-employment paperwork and payroll for all youth participating in a Paid Work Experience through WIOA.Process invoices for reimbursement that are submitted by contractors.

Mayfield, Ky

Provide WIOA services to low-income adults and dislocated workers at the Paducah Career Center.Collaborate with other agencies to serve customers within the Kentucky Career Center System.Determine eligibility for the WIOA Adult and Dislocated Worker Programs based on federal guidelines.Develop an individual employment plan with customers to address needs and identify realistic educational and occupational goals.Effectively manage a caseload of participants and provide guidance and counseling to help them achieve their goals.Adhere to program policies and procedures and ensure that all need-to-train criteria has been met when requesting approval for WIOA funded training programs.Maintain detailed and accurate case notes and records in files. Ensure confidentiality of all cases. Maintain timely reporting of activities and services provided in the Employ Kentucky Operating System.Serve on the local Leadership Team for the Accelerating Opportunity program at West Kentucky Community & Technical College. Serve as the Career Coach for program participants.Assist customers with their job search, resume writing and interviewing skills.Attend interagency meetings, Job Fairs, Rapid Response sessions and other community events.

Mayfield, Ky

Recruited participants for the Welfare to Work Program and determined eligibility based on federal guidelines.Managed a caseload of participants and provided guidance and counseling to help them transition into the workforce.Completed an individual employment plan with customers to address needs and set realistic and achievable goals.Familiarized myself with other community resources and helped customers access needed services.Performed routine home visits and maintained monthly contact with participants.Coordinated and taught workshops to improve basic life skills and job readiness skills of participants.Maintained detailed and accurate case notes and records in files. Ensured confidentiality of all cases.Attended interagency meetings to promote the Welfare to Work Program and build relationships with other community agencies.