As a dedicated and compassionate Deputy Manager at Young Horizons, I am committed to creating a nurturing and safe environment for children and young people. With over 6 years of experience in working with children and young people , I bring a strong background in supporting vulnerable children, promoting their well-being, and empowering them to thrive.🌈 My Role:In my current position, I oversee day-to-day operations and lead a team of dedicated professionals in delivering high-quality care. I work closely with social services, families, and educational institutions to ensure that every child receives personalized support tailored to their unique needs. My responsibilities include:Implementing care plans and monitoring progress.Leading staff training and development initiatives to enhance team skills.Maintaining compliance with regulatory standards and best practices.Advocating for children's rights and promoting their voices in decision-making.Collaborating with multidisciplinary teams to ensure holistic support.💡 My Approach:I believe that every child deserves a safe, loving, and supportive environment. My approach is rooted in trauma-informed care and positive reinforcement, fostering resilience and emotional well-being. I am passionate about creating opportunities for personal growth and encouraging children to build confidence and life skills.

As a senior residential support worker at PCF Childcare, I am committed to enhancing my professional growth by participating in continuous training opportunities offered by PCF. I am deeply involved in fostering the well-being of the young individuals in my care by organising stimulating activities and cultural events to enrich their experiences. Furthermore, I consistently update plans and conduct comprehensive risk assessments to ensure the holistic development and safety of the young people.

As a senior residential support worker, I was promoted to this role and underwent additional training, deepening my understanding of children's home regulations, REG 45, and Annex A’s. I conducted staff supervisions and completed my level 4 qualification in children and young people in residential care. I continued to provide a caring, supportive, and nurturing environment where children/young people could feel secure and free from harm. I established positive relationships, offering unconditional and positive regard. I ensured adherence to each young person's care plan, making necessary amendments to reflect changing needs. Acting as a key worker and co-worker for two young people, I maintained up-to-date care plans and addressed all their care needs, while serving as a positive role model to offer advice, guidance, and assistance. Additionally, I remained aware of the home's aims and objectives, collaborating with colleagues to achieve them.

I served as a positive role model and assessed the needs of each young person. I supported their social connections within the local community, established guidelines for behavior, and offered emotional support. I created incentive charts and implemented positive affirmations. My focus was on fostering a safe and joyful living environment, aiding children in accessing educational, fitness, and leisure services. I also managed domestic tasks, supervised recreational activities, and implemented plans such as behavior management, health care, risk management, and placement plans while maintaining records in accordance with established policies and procedures.

I provided personalised care and assistance to elderly residents in a home setting. I assisted with daily activities, including personal hygiene, meals, medication management, and mobility support. I prioritised creating a safe and comfortable environment, addressing both the physical and emotional well-being of residents. Additionally, I actively fostered positive relationships with residents, families, and staff members, collaborating with healthcare professionals for coordinated care and effective communication.

I collaborated with a dynamic team at Tesco, demonstrating strong communication and teamwork skills. I effectively managed and organised inventory to ensure accurate stock levels and optimal product availability. Additionally, I provided excellent customer service, addressing inquiries and resolving issues promptly. I operated cash registers efficiently, handling transactions accurately. I contributed to a clean and organised store environment through regular maintenance tasks. Furthermore, I actively engaged in learning and adapting to various roles within the store, showcasing versatility and a willingness to take on new responsibilities.

I engaged with young people through mentoring, advocacy, and positive role modeling. I planned and facilitated engaging and educational activities, promoting personal and social development. Additionally, I assisted young people in setting and achieving goals, building resilience, and making positive life choices. I supported young people during times of crisis, providing emotional support and connecting them with appropriate resources. I worked collaboratively with a team of youth workers to create a safe and inclusive environment for all participants. In addition to my role as a pastoral lead, I also worked in the office during program downtime, where I focused on essential administrative tasks. These included completing thorough risk assessments and referral forms to assess the needs.

I organised a variety of recreational activities to engage young people, including art, craft, drama, sport, and music. Additionally, I mentored and nurtured young people through challenging situations and circumstances. I took the initiative to manage and administer youth resources effectively. To address specific issues like bullying, crime, and substance abuse, I not only prepared but also delivered impactful activities. I undertook individual sessional work with young people, providing personalised support. Furthermore, I actively liaised with police, social workers, and other community professionals. Responding to inquiries via email and/or telephone, I ensured effective communication. I played a key role in recruiting, training, and managing volunteers and support workers, contributing to a well-functioning team. Additionally, I proactively referred young people to organisations such as the Connexions service for comprehensive support.