Shannon Kolbe
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Shannon Kolbe Email & Phone Number

Customer Service Lead at American Family Insurance
Location: Battle Ground, Washington, United States 8 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Lead
Location
Battle Ground, Washington, United States
Company size

Who is Shannon Kolbe? Overview

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Quick answer

Shannon Kolbe is listed as Customer Service Lead at American Family Insurance, a with 18151 employees, based in Battle Ground, Washington, United States. AeroLeads shows a matched LinkedIn profile for Shannon Kolbe.

Shannon Kolbe previously worked as Insurance Broker at Symmetry Financial Group and Medicare Sales & Sales Quality Manager at Cigna. Shannon Kolbe holds Business, Management, Marketing, And Related Support Services from Crafton Hills College.

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Email format at American Family Insurance

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American Family Insurance

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Profile bio

About Shannon Kolbe

Shannon Kolbe is a Customer Service Lead at American Family Insurance. Colleagues describe them as "Working with Shannon is a pleasure. She is personable, attentive to your needs and is a pleasure to work with in the office. She will work tirelessly to help her clients sell or buy a home and make the process less stressful. Shannon is a consummate professional." and "Shannon was and is a wealth of knowledge not only within her role in Aetna but personally. She was very inspiring and provided an environment conducive for growth. She demonstrated unwavering commitment and dedication to everything she did. Her work ethic and drive inspired many new or improved processes that are still utilized today. Shannon will be a valuable asset to any organization she works for. "

Current workplace

Shannon Kolbe's current company

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American Family Insurance
American Family Insurance
Customer Service Lead
Battle Ground, WA, US
Website
Employees
18151
AeroLeads page
8 roles

Shannon Kolbe work experience

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Medicare Sales & Sales Quality Manager

May 2021 - Apr 2023

Sales And Marketing Manager

Unique Property Solutions Llc

Vancouver, Washington, United States

Aug 2019 - May 2021

Licensed Real Estate Broker

Coldwell Banker United Brokers
Jun 2018 - Mar 2021

Director Of Service Operations

Service Operations management for five western states addressing training for sales, marketing and customer service teams to ensure federal compliance in all aspects of plan management and member materials.Identified plan risks, facilitated multi-departmental mitigation and communicated solutions and impact to stakeholders.Developed and installed Medicare products annually including launch of three Washington counties in 2016 utilizing competitive intel to benchmark processes and plan models.

Apr 1995 - Jun 2017

Project Manager

End to end project management of national and regional initiatives driving enterprise effectiveness.Created and managed complex project plans to ensure success within project scope, schedule and cost parameters.Documented proven best practices and trained cross-functional teams to ensure ongoing adherence and early identification of misalignment.

Jan 2006 - Apr 2012

Sales Manager

Managed team of 22 sales representatives; achieving sales goals while enforcing policies, federal compliance and code of conduct

Nov 2002 - Jan 2006
Team & coworkers

Colleagues at American Family Insurance

Other employees you can reach at amfam.com. View company contacts for 18151 employees →

1 education record

Shannon Kolbe education

FAQ

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What company does Shannon Kolbe work for?

Shannon Kolbe works for American Family Insurance.

What is Shannon Kolbe's role at American Family Insurance?

Shannon Kolbe is listed as Customer Service Lead at American Family Insurance.

Where is Shannon Kolbe based?

Shannon Kolbe is based in Battle Ground, Washington, United States while working with American Family Insurance.

What companies has Shannon Kolbe worked for?

Shannon Kolbe has worked for American Family Insurance, Symmetry Financial Group, Cigna, Unique Property Solutions Llc, and Coldwell Banker United Brokers.

Who are Shannon Kolbe's colleagues at American Family Insurance?

Shannon Kolbe's colleagues at American Family Insurance include Jean Ellen Murray Cornett, Mary Lein, John Raley Lacp, Fscp, Cltc, Mba, Cassandra Scroggins, and John Cornell.

How can I contact Shannon Kolbe?

You can use AeroLeads to view verified contact signals for Shannon Kolbe at American Family Insurance, including work email, phone, and LinkedIn data when available.

What schools did Shannon Kolbe attend?

Shannon Kolbe holds Business, Management, Marketing, And Related Support Services from Crafton Hills College.

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