● Facilitated the development of 20 partnerships with a variety of organizations, managing over $25M in USDA TEFAP administrative funding while receiving over $2.5M in grant funding over a 5-year period● Directed the obtainment of over $2.9M in revenue and funding in five years through effective strategic planning and leadership in addition to implementing internal donor management and accounting systems while doubling donor participants 600 to 1300 and leading event planning and execution● Coordinate all program management executive functions and lifecycle execution, serving 25,000 individuals monthly utilizing organizational offerings and completing all documentation● Perform comprehensive needs assessments and analysis to determine gaps in stakeholder experiences and individual needs to maximize resource allocation/program deliverable performance● Monitor and supervise 10 employees throughout all program objective performance and its implementation into the operational framework, addressing and resolving issues preemptively● Sustain compliance with all federal, state, and local regulations for 4 programs and 72 contracts while supervising 10 staff members, communicating relevant information to maximize task performance ● Analyze program completion, communicating adjustments and recommendations as needed to maximize organizational reach and efficiency in program execution without sacrificing quality assurance● Support the provision of onsite employee training for 10 individuals, collaborating with Americorp programming and 3 community agencies to enhance participants’ employment opportunities

● Performed program and daily operation management to support 1100 individuals’ accessibility to nutritional and substantial meals and resources to reduce food insecurity and enhance financial stability● Increased revenue by $250,000 and decreased controlling unit expenditures by 10% to maintain the operating and administrative budgets, maximizing resource allocation and reducing excess, wasted inventory● Liaised between the development, MIFBAN, agency, and programs departments to coordinate business development ensure that all programs aligned with the organization’s central mission● Executed audits and inspections how often to sustain compliance with all internal and external standards and regulations, ensuring the safety of all clients and maintaining operational integrity● Prepared all statistical reports and documentation to sustain federal and state compliance in addition to confirming that all HACCP controls and facility standard operating procedures were adhered to

● Supervised 36 personnel and directed all food and nutrition programming and services provided to 165 clients daily, sustaining compliance with all regulations and guidelines to enhance organizational reach● Coordinated all business development initiatives and strategic planning to support the on-time performance of all KPIs and deliverables without sacrificing quality assurance● Designed and directed ongoing training for 40 staff members to maximize organizational reach and operational excellence● Analyzed the online catering program and managed 310 special functions, confirming that all stakeholders and other personnel were satisfied with the organization and services received● Served as a member of organizational-wide Performance Improvement Program teams to facilitate process and continuous improvement initiatives to promote exceptional patient care and retention

● Improved patient satisfaction scores from 35% to 75% in one year through the development and oversight of innovative programs that maximized services available to and provided to 300 patients daily without sacrificing the integrity of already existing operational standards● Decreased food service department turnover by 25% through dynamic leadership and the facilitation of a collaborative environment that supported employees consistently● Sustained the operational budget and continuously performed 5% under budget concerning food costs and supplies while still sustaining exceptional quality in products and services present ● Supervised daily operations and ensured that zero deficiencies were present within the Michigan Department of Health and JCAHO inspections performed