Shannon M. Email & Phone Number

Glendale Heights, IL, US

Buffalo Grove, Illinois, United States

As a Thermal/Power Order Coordinator at Zonatherm, I play a key role in supporting the sales team and ensuring smooth operations for thermal and power equipment orders. My responsibilities span across order management, customer coordination, and logistics, allowing me to streamline processes and enhance the overall efficiency of our sales operations.I.

Bartlett, IL

➤ Provides direct oversight to overall site operations, which include management of annual revenues between $1M to $5M.➤ Conducting regular follow-ups with both end-user clients and executive-level facility managers to guarantee the attainment of all strategic goals and objectives.➤ Fulfills multiple tasks such as interviewing, hiring, orientation.

Wood Dale, IL

➤ Entered shipments of spare parts, services, and accessory orders according to customer requirements and timeliness goals.➤ Determined technical resources in response to inquiries, installing accessories, and executing pre-delivery and field services.➤ Coordinated vendor orders and invoices as well as organizing and assisting customer projects as needed.➤.

Carol Stream, IL

➤ Delivered a number of services associated with customer orders such as entering data, processing orders, submitting tracking numbers, filing claims, processing credits and returns, and evaluating quality.➤ Interfaced with the customer through phone or email, demonstrating a professional company image.➤ Addressed customer inquiries, including coordination.

Bloomingdale, IL

➤ Interfaced with patients and executed a number of introductory services, including charting, x-rays, and general cleansing➤ Organized follow-up appointments for patients in receiving comprehensive services appropriate to their care➤ Exhibited expertise in guiding patients on treatment plans and preventative care.

Elmhurst, IL

General Studies

Training

➤ Developing Yourself and Others – 2018 ➤ Business Writing (Emails) – 2017 ➤ Navigating Beyond Conflict – 2017 ➤ Embracing Change – 2017 ➤.