Shannon Nutter Email and Phone Number
Shannon Nutter is a Board Chair at Sparely - SPaaS (Spare Parts as a Service). Colleagues describe them as "I had the pleasure of working with Shannon during her time in Australia, where she led the Product & Experience team for Vanguard Super. This was an entirely new business for Vanguard, with Shannon building both the team and offer from scratch. Shannon is a true expert in managing digital (and non-digital) products from concept to launch. She has a thorough understanding of the product lifecycle and uses her deep expertise in retirement and the financial industry to drive client focused outcomes. She has a strength in challenging the status quo and is an advocate for innovative technology and treating data as a strategic asset. She was a wonderful partner to our engineering team, as someone who understood and respected the process of building software. Shannon’s client centricity brought rigor to the business, drawing on competitor analysis, industry gaps and client needs to arrive at the right answer – but always with a lens of pragmatism, experimentation and continuous improvement. Shannon is regularly sought out for her opinion in external forums, and during her time in Australia, successfully established herself as a thought leader and expert in the Superannuation and investment industry. Lastly, Shannon’s is well known for building talent within an organization, her team love working for her – and she mentors more people than anyone I know. She is a kind, but candid communicator who pushes people, myself included, to be their best." and "I had the pleasure of working with Shannon at Vanguard. For several years, we were colleagues who collaborated from a distance until we asked her to uproot her whole life and relocate to Australia. Our goal was to establish a new venture in the Superannuation industry, known as Retirement in other parts of the globe. We embarked on this journey with little more than a high-level vision, facing a challenge that was formidable. After three years of dedication, we proudly launched the first new end-to-end Superannuation Business in Australia in over 7 years. Shannon’s contribution was crucial, both to me personally and the broader team, to our success. Her exceptional leadership skills, creative problem solving, innovative mind and relentless drive for action where critical in shaping the business. During this time, Shannon imparted to me a wealth of knowledge. Her approach taught me to adopt innovative methods, leveraging cutting-edge technologies and embrace progress in order to question and challenge the status quo. And most importantly as her leader, she was always willing to give me feedback when I could be doing things differently. Shannon assembled a team from the ground up, selecting a dynamic mix of talent from both within the company and from outside. This team rapidly evolved into a unit known for its high performance. Under her guidance, each member experienced significant personal and professional growth all while delivering against the aggressive goals. I know they all loved the experience working for Shannon."
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Board ChairSparely - Spaas (Spare Parts As A Service)Philadelphia, Pa, Us -
Business AdvisorEntrelliance Foundation Jan 2023 - PresentEntrelliance is a global non-profit community of founders, mentors and experts working together to build more sustainable startups so founders and their communities can unlock the full potential of human capital and realize increased economic and social benefits.➟ Mentor global cadres of founders as they navigate issues related to their role as CEO, board structures and relationships (corporate and advisory), leadership, goal setting and accountability. -
Executive ConsultantVanguard Aug 2023 - Dec 2023Melbourne, Victoria, Australia (Expat)In the final step of my expat assignment in Australia prior to my planned return to the US, I served as an Executive Consultant. Following a major restructuring of the Australian business, I advised and coached new and existing Vanguard Australia executive leaders through their transition to new roles and led critical knowledge transfer and upskilling regarding Superannuation. Focus areas included business strategy, pricing strategy, product strategy, digital roadmaps and regulatory matters. -
Head Of Vanguard Superannuation (Retirement Business)Vanguard Jan 2023 - Jul 2023Melbourne, Victoria, Australia (Expat)I served as CEO of Vanguard Super following the initial launch. Business earned approximately $1B in AUM during it's first year in market. Reported to VSPL Board of Directors. ➟ Orchestrated B2C business launch through first 10 months of operation with launch recognized with Best Value Super Products 2024 and Best Value MySuper Product 2024 from Money Magazine Australia, and Product Launch of the Year award from Financial Standard.➟ Oversaw and synergized M&A activity and FinTech partnerships in conjunction with the US parent.➟ Shaped inaugural retirement thought leadership, How Australia Retires, and served as spokesperson with the Australian press.➟ Partnered with government relations to illustrate the potential gains to be achieved through personalization and technology, and influence retirement policy in Australia. -
Chief Product And Experience OfficerVanguard Apr 2020 - Jul 2023Melbourne, Victoria, Australia (Expat)I led the development of Vanguard Super from concept to launch. I recruited talent, developed strategy, and led execution of product offers, insurance, pricing, digital experience, policies and procedures, operating model, technology platform (cloud, security), brand, communications, and marketing strategy. Worked closely with VSPL Board of Directors.➟ Drove building of new retirement business, from concept to launch, balancing speed, innovation, risk, and compliance.➟ Maximized ability to achieve long-term strategy by partnering with DLT FinTech startup. ➟ Obtained license to operate, granted by APRA, the 1st new Superannuation license in 6 years, following hiring a team of experts across all business capabilities. ➟ Frequent presenter and company spokesperson at internal corporate events, external events, and with the press. -
Head Of Participant Strategy & DevelopmentVanguard Dec 2015 - Apr 2020Greater Philadelphia AreaIn this role as Chief Customer Officer of the Vanguard 401(k) business (B2B), I oversaw a team of 130 people with full accountability for the product offer, digital experience, marketing, brand, metrics, and data science (AI/ML). During this time, I drove outcomes for 5M 401(k) participants.➟ Redefined team culture and transformed teams into a customer-centric organization while maintaining strong controls and governance in a highly regulated industry. ➟ Advanced the customer experience by leveraging decision science and BeFI (AI/ML), making Vanguard an industry leader in personalization with AI-driven “next best actions” and market-leading customer engagement.➟ Industry influencer and keynote speaker on retirement outcomes and future innovation at global client events and industry conferences. -
Founder, My Classroom EconomyVanguard 2010 - 2017Greater Philadelphia AreaDeveloped a free financial literacy program with Vanguard volunteers (www.myclassroomeconomy.org) for grades K-12, subsequently used in all 50 states and internationally. The program is now a core pillar of Vanguard’s community stewardship.➟ Partnered with national organizations to promote adoption. The program has been used by 1.2M+ students to date and has proven effective by a 3rd party in increasing financial knowledge following a grant from the US Treasury. -
Chief Marketing Officer, Institutional Investor GroupVanguard Jul 2012 - Nov 2015Greater Philadelphia AreaIn this CMO role, I directed a team of 30+ professional marketers to drive revenue and marketing perception across Vanguard’s Institutional businesses, spanning all aspects of marketing, events, brand strategy, and demand generation in partnership with sales. ➟ Transformed the marketing function, igniting growth across 7 distinct B2B businesses.➟ Achieved outstanding brand health at Vanguard with a 700% increase in content usage and record RFPs. -
Director Of Market Research & Voice Of The ClientVanguard Nov 2007 - Jul 2012Greater Philadelphia AreaIn this initial leadership role with Vanguard, I led a team of 20+ professionals in B2C and B2B research across all domestic and international businesses. -
Vice President, Technology PracticeMsi International 2001 - 2007Greater Philadelphia AreaAs VP for MSI International, I held P&L responsibility for the high-tech and automotive practice of a global strategic marketing consultant. I consulted with Fortune 50 clients on global product development and branding strategies.
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Future Vehicle DevelopmentGeneral Motors 1997 - 2001Greater Detroit AreaGM is one of the world's leading automotive manufacturers. -
ConsultantDeloitte 1991 - 1994Greater Philadelphia AreaDeloitte is the world's largest consulting firm.
Shannon Nutter Education Details
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Cum Laude
Frequently Asked Questions about Shannon Nutter
What company does Shannon Nutter work for?
Shannon Nutter works for Sparely - Spaas (Spare Parts As A Service)
What is Shannon Nutter's role at the current company?
Shannon Nutter's current role is Board Chair.
What schools did Shannon Nutter attend?
Shannon Nutter attended Duke University - The Fuqua School Of Business, Macalester College.
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Shannon Nutter
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Shannon Nutter
Greater Seattle Area -
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