Shannon Potts

Shannon Potts Email and Phone Number

Director, Marketing and Brand @ Hi Boop!
British Columbia, Canada
Shannon Potts's Location
British Columbia, Canada, Canada
Shannon Potts's Contact Details

Shannon Potts work email

Shannon Potts personal email

n/a
About Shannon Potts

Vision-driven Sr. Marketing Professional with career-long record of business development, operations management, process improvement, revenue growth, and customer service success for leading organizationsProven talent for aligning business strategy and objectives with established marketing and operations management paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused thought leader with a wealth of experience spanning over a decade in project management, content creation, sales, brand development strategies, project management, and process optimization with proven results. Exceptionally dedicated professional with keen interpersonal, communication, and organizational skills, as well as industry partnerships, client relationship management, policy development, technical proficiencies, business leadership, and extensive marketing expertise.

Shannon Potts's Current Company Details
Hi Boop!

Hi Boop!

View
Director, Marketing and Brand
British Columbia, Canada
Website:
hiboop.com
Employees:
11
Shannon Potts Work Experience Details
  • Hi Boop!
    Director, Marketing And Brand
    Hi Boop!
    British Columbia, Canada
  • Hi Boop!
    Director, Marketing & Brand
    Hi Boop! Jan 2024 - Present
    Victoria, British Columbia, Canada
  • Checkfront
    Marketing Manager
    Checkfront Jan 2022 - Sep 2023
    Victoria, British Columbia, Canada
  • Checkfront
    Marketing Operations Manager
    Checkfront Jul 2019 - Jan 2022
    Victoria, Canada
    • Drove the evaluation and implementation of software tools to streamline team productivity and workflow, such as project management and marketing automation solutions.• Successfully spearheaded multiple complex projects, overseeing two complete updates to the company's website.• Responsible for the management, monitoring, and coordination of cross-functional teams of designers, copywriters, website developers, and data analysts to deliver data-driven, ROI-focused results.• Performed comprehensive data analysis and provided regular performance reports to senior management, enabling informed decision-making and continuous improvement.• Partnered closely with sales and product teams to align marketing efforts with overall business objectives and deliver seamless customer journeys.
  • Checkfront - Online Bookings
    Content Specialist
    Checkfront - Online Bookings Aug 2015 - Jul 2019
    Victoria, Canada
    • Strategized and produced a diverse range of multimedia content, including audio recordings, video shoots, photo shoots, and written copy, that successfully engaged target audiences and generated new leads.• Cultivated strong relationships with high-value customers through regular engagement, active listening, and showcasing their stories in compelling content.• Exhibited exceptional learning agility and resourcefulness in producing impactful content across various mediums, despite tight budget constraints and a fast-paced, deadline-driven startup environment.
  • Mediacore Technologies
    Sales Development Representative
    Mediacore Technologies Jul 2014 - Jun 2015
    Victoria, British Columbia, Canada
    • Deployed creative and novel strategies to acquire new business in a dynamic startup environment.• Evaluated and qualified inbound and outbound leads to identify promising sales opportunities.• Produced weekly progress reports for team members and monthly reports for the company as a whole, showcasing the lead generation department's successes and areas for improvement.• Provided rapid and dependable support to our sales team, including timely reminders, scheduling, acting as the primary contact for ongoing deals, conducting research, and handling administrative tasks such as RFPs, quotes, and travel arrangements.
  • Abebooks
    Senior Customer Service Representative
    Abebooks May 2013 - Jul 2014
    Victoria, British Columbia, Canada
    • Received valuable training to provide supplemental assistance for extended Bookseller programs (ACP) and ‘High Value’ orders.• Continually collaborated on projects that drive product development for internal staff and external customers.• Played a key role in planning and executing company and department-wide social events in both Canadian and German AbeBooks offices.• Bridged communications with the marketing department between December 2013 to July 2014 and liaised closely to produce eight videos on diverse topics such as bookselling on AbeBooks, website features, and book spotlights.
  • Abebooks Europe Gmbh
    Customer Service Representative Uk
    Abebooks Europe Gmbh Aug 2012 - May 2013
    Düsseldorf Area, Germany
    • Participating in an ongoing exchange between the Canadian and German AbeBooks offices to create a Global Customer Service initiative, which included a one year residency in Düsseldorf with an aim of acting as a bridge between the two company headquarters.
  • Abebooks
    Customer Service Representative
    Abebooks Oct 2010 - Jul 2012
    Victoria, British Columbia, Canada
    • Investigation and mediation of buyer and/or seller transactions and take independently the appropriate action based on established Customer Support policies, procedures and guidelines.• A consistent high level of service delivered to all customers as shown by detailed metrics and performance reviews.
  • Sage Internet Solutions Ltd.
    Automotive Sector Sales
    Sage Internet Solutions Ltd. Jun 2008 - Sep 2010
    • Responsible for ensuring automotive web data bases match current inventory available from over 15 dealerships on Vancouver Island.• Manage client relations and tailor package specific to each dealership’s needs.• Participate as a team member for further development of client’s websites and databases.

Shannon Potts Skills

Customer Service Social Media Social Media Marketing Online Marketing Marketing Sales Leadership Team Leadership Online Advertising E Commerce Public Speaking Social Networking Microsoft Office Management Marketing Strategy Lead Generation

Shannon Potts Education Details

Frequently Asked Questions about Shannon Potts

What company does Shannon Potts work for?

Shannon Potts works for Hi Boop!

What is Shannon Potts's role at the current company?

Shannon Potts's current role is Director, Marketing and Brand.

What is Shannon Potts's email address?

Shannon Potts's email address is sh****@****oop.com

What schools did Shannon Potts attend?

Shannon Potts attended University Of Victoria, Camosun College.

What skills is Shannon Potts known for?

Shannon Potts has skills like Customer Service, Social Media, Social Media Marketing, Online Marketing, Marketing, Sales, Leadership, Team Leadership, Online Advertising, E Commerce, Public Speaking, Social Networking.

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