Shannon S. Email & Phone Number

United States

Instructional program focused on CompTIA Security+, Linux+, CASP+, CEH, Splunk Core Certified Power User, UiPath RPA Developer, & CCNA certifications.• Cybersecurity Monitoring & Detection: Real-time security monitoring, event logging, and threat detection with Splunk.• Penetration Testing & Ethical Hacking: Conduct vulnerability assessments and penetration testing with Kali Linux, Metasploit, and Burp Suite.• Incident Response & Investigation: Respond to incidents, mitigate breaches, and investigate cyber threats.• Linux Security Management: Install, configure, and manage Linux systems and security.• Networking & Security: Configure firewalls, VPNs, and routing protocols.• Cybersecurity Risk Management: Assess and mitigate cybersecurity risks and compliance issues.• Cloud Security: Apply security best practices for cloud deployments.• Security Operations Center (SOC): Prioritize and classify risks in a SOC environment.Instructional program focused on CompTIA Security+, Linux+, CASP+, CEH, Splunk Core Certified Power User, UiPath RPA Developer, & CCNA certifications.

North Carolina, United States

Instructional program designed to launch tech careers through hands on training, internships, and microwork projects. • Hardware: Cables, storage devices, printers, computers, laptops, routers, switches• Software: Troubleshoot PC and mobile device issues including application security support• Operating Systems: Install and support Windows OS, Linux, and Mac OS• Networking: Familiar with purposes of TCP and UDP ports, protocols, and common network devices• Security: Identify and protect against vulnerabilities for devices and network connections; implement security best practices• Mobile Devices: Configure laptops and other mobile devices• Virtualization and Cloud Computing: Common cloud models and cloud computing concepts and virtualization concepts

United States

Master's Degree in Information Technology, with graduate certificates in Software Development & Cybersecurity Policy• Information Systems Design & Database Management: Designed database solutions with SQL/NoSQL, developed system architectures, and managed data integration.• Cybersecurity & Policy: Developed cybersecurity programs, implemented risk management, and analyzed cyber threats.• Software Development & Engineering: Created OOP solutions in Java, utilized Agile methodologies, and built full-stack web and mobile applications.• Web Applications & E-Commerce: Developed scalable web applications and e-commerce solutions, optimized UX/UI.• Computer Systems: Specialized in system architecture, embedded systems, and IoT security.

Apex, North Carolina

• Property and Asset Management: Managing over 120,000 sq. ft. of self-storage, climate-controlled units, and office/warehouse space, achieving 100% occupancy rates, and maintaining property value.• Sales and Customer Service: Implementing strategic sales tactics and delivering exceptional customer service to achieve high occupancy rates and tenant satisfaction.• Financial Management and Revenue Optimization: Reducing past-due accounts by 52% and increasing revenue by 30% through effective financial management and strategic planning.• Operations Management: Overseeing daily operations such as customer retention, account collections, rental agreements, financial transactions, personnel scheduling, and training.• Project and Records Management: Maintaining meticulous project files, financial records, rental agreements, and personnel documentation, ensuring confidentiality and professional standards.• Market Analysis and Strategic Planning: Collaborating with the Regional Manager to analyze market trends, assess competitor strategies, and develop solutions to improve portfolio performance.• Legal Compliance and Risk Management: Managing lien processes, conducting regular property inspections, and ensuring optimal cleanliness and maintenance for enhanced curb appeal.

San Diego, California, United States

Leading Petty Officer - 1st Lieutenant Division | Naval Amphibious Base (Apr 2007-Aug 2008)• As Leading Petty Officer for the 1st Lieutenant Division at NAB Coronado, directed a multi-service directorate, overseeing tasks, conducting daily musters, providing training, and maintaining records, demonstrating strong leadership and coordination abilities in managing personnel and operations.Work Center Supervisor - DCPO ER-09 | USS New Orleans LPD-18 (Jan 2007-Mar 2007)• Served as Work Center Supervisor for ER09, leading a team of 20 personnel in addressing equipment discrepancies and spearheading maintenance schedules, highlighting project management and problem-solving skills.Divisional Training PO - Engineering | USS New Orleans LPD-18 (Jun 2006-Jan 2007)• As Divisional Training PO for Engineering on USS New Orleans LPD-18, demonstrated leadership by organizing training sessions, tracking records, and ensuring a 100% Personnel Qualification Standard completion rate, showcasing the ability to coordinate training and certification processes.Skills Summary:• Mechanical and Technical Maintenance: Expertise in diesel and outboard engines, hydraulic systems, HVAC, and industrial laundry systems.• Security and Emergency Response: Advanced training in security operations, damage control, and emergency response.• Leadership and Supervision: Skills in team leadership, supervisory roles, and operational management.• Technical Troubleshooting and Repair: Proficient in troubleshooting and maintaining complex mechanical and technical systems.• Marine and Boat Operations: Skilled in operating and navigating rigid hull inflatable boats (RHIBs), including emergency response techniques.

Cybersecurity Expert Pathway

Instructional program focused on CompTIA Security+, Linux+, CASP+, CEH, Splunk Core Certified Power User, UiPath RPA Developer, & CCNA.

Information Technology

Instructional program designed to launch tech careers through hands on training, internships, and microwork projects. • Hardware: Cables.

Master'S Degree In Information Technology, Software Development & Cybersecurity Policy

• Information Systems Design & Database Management: Designed database solutions with SQL/NoSQL, developed system architectures.

Bachelor Of Science In Technical Management