Shannon Olson Email & Phone Number

Everett, Wa

After earning a promotion as the site General Manager, I am fortunate to oversee a high ropes course and zip line with over 60 elements. I create an environment where customers feel empowered to push themselves and climb to new heights. My goal is that they have a great experience that they will remember for years.• Under my supervision, our site grew in unique visitors, overall revenue, profits and activities offered. We added mini golf in 2018, laser tag in 2019, along with axe throwing, low ropes course and summer camps in 2020.• People development is a passion of mine. Each season I have the joy of hiring, managing, training and mentoring up to 30 staff.• Ensuring safety is a high priority - through training, equipment inspections and ongoing maintenance.

Everett, Wa

Team Building facilitatorAs a Team Building facilitator, I help teams meld their individual differences into a cohesive team where they are no longer individuals but a strong team with the focus on success.• Set up and facilitate individual team building events• Customer service, assist with equipment gear and train for safety

Woodinville, Wa

Nature Vision is a non-profit Environmental Education organization. Nature Vision educates K-12th grade students on a variety of education programs in their classroom and in the field• K-12 education: engaging and educating the students about their environment and where they fit into it• Community Education: helping adults understand the environment and their impact to it• Part of a Marketing team with a goal to promote our organization to potential customers and partners• Collaborate with teachers to provide the best program for delivering teacher desired educational outcomes and funder key goals while being fun for the students• Wrote curriculum updates based on ever changing science standards• Appointed resource room lead, assisted naturalist team with supplies, program information and support• Lead the set up and supply of new south King County outreach space in Renton

Woodinville, Wa

Serve as an Customer Service Specialist for King Co. conference center at the Brightwater Wastewater treatment Plant in Woodinville WA.• Greet rental guests and monitor to ensure policies are enforced, protecting King County property • Resolve problems as necessary to ensure a great customer experience

Farrel-Mcwhirter Park, Redmond, Wa

Farrel-McWhirter Park in is a public farm where kids and adults can get up close and personal with farm animals • High public contact position - engaging the public about the farm and farm’s history, farm animals• Lead and assist farm programs: hay rides, pony rides, farm tours, farm animal and husbandry classes• Basic animal care and maintenance including grooming, handling, first aid and health maintenance• Operate small implements and various tools to perform routine maintenance • Process improvements – proactively created efficiencies in day to day farm tasks • Innovation improvement team member – this project identified an area of need and provided a solution that will reduce resources and save money

Glyndon, Mn

BRSP is a popular park where guests enjoy tall/short grass prairie, riparian forests, camping and swimming• Communication – with supervisors, coworkers and customers to ensure the highest quality of service and work• Grounds maintenance – grooming and weed control of trails/campgrounds using tractors, trucks, lawn mowers and other implements to maintain park quality • Building maintenance – lighting, plumbing, repairs and general building maintenance • Janitorial – clean restrooms, outbuildings, office and shop• Park Entrance station – first contact with customers selling entry passes and customer service • Park security – patrol trails/campground, night security, respond to emergencies and disturbances • Provide direction to interns and other seasonal employees • Led interpretive hikes introducing the local flora and fauna of the park

Glyndon, Mn

RSC is a program of MSUM that provides science and environmental education for PreK - adult Prepared and delivered educational information about ecosystems and habitats in an outdoors environment for groups of up to 30 elementary and middle school students• Multi-seasonal program: Journey of the tall grass prairie and taught how important the prairie ecosystem is to local animals and the environment• Riparian forest program: Explored a riparian forest to help students understand how water changed the environment and how it effects human kind, investigated how organisms aid in the decaying of bio material • Animal program: Explored the different animals from herbivores (bison, deer, and pocket gopher) to carnivores (wolf, badger, owl) and how they affect the prairie and the ecosystem, used bones and hides to demonstrate different animals• Why Not Winter program: an all-day immersion experience for students; students experienced using snowshoes, campfire cook out and learned how plants and animals adapt to changing seasons• Helped develop a 5k/10k trail run for National Trails Day (multi-year), goal was to promote trails and enjoy nature• Prepared and delivered educational information about ecosystems and habitats in an outdoors environment for groups. With focuses on: o Habitat and habitat destruction o Ecosystem connections o Animal needs and connections o Storm water runoff o Effects Human driven changes to our environment

Fargo, Nd

- Tracking employee safety records to ensure employees were properly trained- Updating procedures chart for each workstation, these had pictures and written descriptions- Videoing work-in-progress allowing analysis for ergonomic safety design and planning- Updating safety protocols and safe zones on the plant floor- Updating and maintaining MSDS information on all chemicals used at the facility

St. Paul, Mn

- Research blueprints to design the best layout for new and or updated A/V equipment- Conferring with architects to ensure the correct specification to ensure proper placement of A/V equipment

Bellevue, Wa

- Working with owners and architects to design best layout for kitchen equipment- Designing color boards that representing the color, fabric and fixtures to be used- Researching architectural blueprints to ensure proper placement of equipment- Onsite verification of equipment and trouble shooting

Everett, Wa

- Working with internal departments/customers to assist them in acquiring office equipment- Managing office relocations, working with internal and external departments to ensure all aspects of relocation were handling smoothly- Providing space planning to best meet employees' productivity needs- Member of Use and Occupancy (U&O) AIW Team responsible for assessing space usage for current and projected demands; and, assuring accounts charge for space utilizations

Greater Grand Rapids, Michigan Area

Space planning involving researching architectural blueprintsConsulting with customers and architects to acquire pertinent design and product informationCollaborating with engineering to modify equipment to fit customers needs

Bachelors Of Science, Science, Education

Activities and Societies: Dean's List

Diploma, Architectural Drafting And Architectural Cad/Cadd