Shannon Lim

Shannon Lim Email and Phone Number

Principal Solutions Architect @ Sprinklr
Dubai, AE
Shannon Lim's Location
Singapore, Singapore
Shannon Lim's Contact Details

Shannon Lim work email

Shannon Lim personal email

About Shannon Lim

Shannon Lim is a Principal Solutions Architect at Sprinklr. She possess expertise in paas, force.com, saas, salesforce.com, cloud computing and 16 more skills.

Shannon Lim's Current Company Details
Sprinklr

Sprinklr

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Principal Solutions Architect
Dubai, AE
Website:
sprinklr.com
Employees:
4259
Shannon Lim Work Experience Details
  • Sprinklr
    Sprinklr
    Dubai, Ae
  • Sprinklr
    Principal Solutions Architect
    Sprinklr Apr 2023 - Present
    New York, Ny, Us
  • Sprinklr
    Solution Architect
    Sprinklr Aug 2021 - Apr 2023
    New York, Ny, Us
    - Q4 FY22 SC/SA of the Quarter
  • Amazon Web Services (Aws)
    Senior Isv Sa
    Amazon Web Services (Aws) Jun 2020 - Aug 2021
    Seattle, Wa, Us
  • Amazon Web Services (Aws)
    Partner Solution Architect
    Amazon Web Services (Aws) Aug 2019 - Jun 2020
    Seattle, Wa, Us
    · Gaining mindshare of partners to lead opportunities with Amazon Connect· Onboard, enable traditional contact center partners to be self-sufficient Amazon Connect partners· Owning technical engagement with partners both pre and post deployment· Evaluate ISVs architecture and drive productization of solution onto AWS MarketPlace· Organize technical workshops and facilitate knowledge sharing both within partner community and internal AWS Solution Architecture team.
  • Salesforce
    Lead Service Cloud Specialist
    Salesforce Feb 2017 - Aug 2019
    San Francisco, California, Us
    - Product specialist working on strategic accounts in APAC- Work extensively on workshops with customers from solution-ing, product demo, platform enablement, recommending industry best practices, roadmap discussions, and supporting sales closure- Work closely with product management on product gaps and trends in the Asia market- Leading the entire Asia Specialist team on product pillar ownership program - Evangelizing the Service platform via marketing events, and targeted market
  • Salesforce
    Senior Solution Engineer
    Salesforce Feb 2013 - Jan 2017
    San Francisco, California, Us
    • Customer facing technical resource supporting ASEAN sales team with pre-sales activities• Gather requirements, develop use cases, and seek to fully understand the clients’ business needs and constraints thereafter propose solution to clients and prospects• Provide consultation, training and sales support services for all product range both to partners and direct customers• Drive and maintain technical relationship with key prospects/customers account • Support sales and marketing activities to raise technology profile in the market. • Conduct product training for the sales team on key features and differentiators• Enabling the Channel Partners by providing consultation, training, demo enablement and proof of concept support
  • Salesforce
    Senior Sales Support Engineer
    Salesforce Aug 2012 - Feb 2013
    San Francisco, California, Us
    • Mentored team of 10 SSEs in Hyderabad India• Involved in workshops and requirement gathering sessions on top of demo.Spoke on 30th January 2013 in a Industry Dialogue Session organised by School of Infocomm and Singapore Computer Society held at Republic Polytechnic. Topic: Driving your Career
  • Salesforce
    Sales Support Engineer
    Salesforce Jun 2010 - Aug 2012
    San Francisco, California, Us
    • Mastered platform knowledge to develop customised differentiators for APAC’s Sales Engineers• Provided end to end proof of concepts for customers’ demo and presentations• Componentised and published demo components • Gain proficiency in proprietary language Visual Force, Apex Panel speaker on 1st November 2011 for IT Management Association 17th IT Best Practices Seminar as a representative of Young IT Professional.
  • Autodesk
    World Wide Localization Software Engineer Intern
    Autodesk Jan 2009 - Jul 2009
    San Francisco, Ca, Us
    • In charge of creating the localised AutoCAD Map 3D 2010 (Hungarian)• Responsible for localising tooltips for all languages of AutoCAD Map 3D 2010• Analysed and fixed software defects for all Hungarian AutoCAD Map 3D 2010 bugs• Reduced defect count for 12 localised AutoCAD Map 3D 2010 product• Coordinated with both internal and external functionality teams on a regular basis• Scrutinized work flow inefficiencies and formulated constructive initiatives• Learnt new programming languages and created practical functional programs • Provided effectively communication flow with the global functionality teams on a regular basis

Shannon Lim Skills

Paas Force.com Saas Salesforce.com Cloud Computing Pre Sales Javascript Enterprise Software Java Professional Services Sales Operations Sales Enablement Crm Salesforce.com Certified Administrator Solution Selling Partner Management Requirements Analysis Sales Engineering Software Industry Customer Relationship Management Software As A Service

Shannon Lim Education Details

  • Nanyang Technological University Singapore
    Nanyang Technological University Singapore
    Computer Engineering

Frequently Asked Questions about Shannon Lim

What company does Shannon Lim work for?

Shannon Lim works for Sprinklr

What is Shannon Lim's role at the current company?

Shannon Lim's current role is Principal Solutions Architect.

What is Shannon Lim's email address?

Shannon Lim's email address is yi****@****ail.com

What is Shannon Lim's direct phone number?

Shannon Lim's direct phone number is +65630*****

What schools did Shannon Lim attend?

Shannon Lim attended Nanyang Technological University Singapore.

What skills is Shannon Lim known for?

Shannon Lim has skills like Paas, Force.com, Saas, Salesforce.com, Cloud Computing, Pre Sales, Javascript, Enterprise Software, Java, Professional Services, Sales Operations, Sales Enablement.

Who are Shannon Lim's colleagues?

Shannon Lim's colleagues are Aka Hrudayanjali, Aastha Joshi, Jay Ivan, Pranati Prasad, Apoorva Aggarwal, Anjali Jain, Aakriti Tyagi.

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