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Shannon Lim is a Principal Solutions Architect at Sprinklr. She possess expertise in paas, force.com, saas, salesforce.com, cloud computing and 16 more skills.
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SprinklrDubai, Ae -
Principal Solutions ArchitectSprinklr Apr 2023 - PresentNew York, Ny, Us -
Solution ArchitectSprinklr Aug 2021 - Apr 2023New York, Ny, Us- Q4 FY22 SC/SA of the Quarter -
Senior Isv SaAmazon Web Services (Aws) Jun 2020 - Aug 2021Seattle, Wa, Us -
Partner Solution ArchitectAmazon Web Services (Aws) Aug 2019 - Jun 2020Seattle, Wa, Us· Gaining mindshare of partners to lead opportunities with Amazon Connect· Onboard, enable traditional contact center partners to be self-sufficient Amazon Connect partners· Owning technical engagement with partners both pre and post deployment· Evaluate ISVs architecture and drive productization of solution onto AWS MarketPlace· Organize technical workshops and facilitate knowledge sharing both within partner community and internal AWS Solution Architecture team. -
Lead Service Cloud SpecialistSalesforce Feb 2017 - Aug 2019San Francisco, California, Us- Product specialist working on strategic accounts in APAC- Work extensively on workshops with customers from solution-ing, product demo, platform enablement, recommending industry best practices, roadmap discussions, and supporting sales closure- Work closely with product management on product gaps and trends in the Asia market- Leading the entire Asia Specialist team on product pillar ownership program - Evangelizing the Service platform via marketing events, and targeted market -
Senior Solution EngineerSalesforce Feb 2013 - Jan 2017San Francisco, California, Us• Customer facing technical resource supporting ASEAN sales team with pre-sales activities• Gather requirements, develop use cases, and seek to fully understand the clients’ business needs and constraints thereafter propose solution to clients and prospects• Provide consultation, training and sales support services for all product range both to partners and direct customers• Drive and maintain technical relationship with key prospects/customers account • Support sales and marketing activities to raise technology profile in the market. • Conduct product training for the sales team on key features and differentiators• Enabling the Channel Partners by providing consultation, training, demo enablement and proof of concept support -
Senior Sales Support EngineerSalesforce Aug 2012 - Feb 2013San Francisco, California, Us• Mentored team of 10 SSEs in Hyderabad India• Involved in workshops and requirement gathering sessions on top of demo.Spoke on 30th January 2013 in a Industry Dialogue Session organised by School of Infocomm and Singapore Computer Society held at Republic Polytechnic. Topic: Driving your Career -
Sales Support EngineerSalesforce Jun 2010 - Aug 2012San Francisco, California, Us• Mastered platform knowledge to develop customised differentiators for APAC’s Sales Engineers• Provided end to end proof of concepts for customers’ demo and presentations• Componentised and published demo components • Gain proficiency in proprietary language Visual Force, Apex Panel speaker on 1st November 2011 for IT Management Association 17th IT Best Practices Seminar as a representative of Young IT Professional. -
World Wide Localization Software Engineer InternAutodesk Jan 2009 - Jul 2009San Francisco, Ca, Us• In charge of creating the localised AutoCAD Map 3D 2010 (Hungarian)• Responsible for localising tooltips for all languages of AutoCAD Map 3D 2010• Analysed and fixed software defects for all Hungarian AutoCAD Map 3D 2010 bugs• Reduced defect count for 12 localised AutoCAD Map 3D 2010 product• Coordinated with both internal and external functionality teams on a regular basis• Scrutinized work flow inefficiencies and formulated constructive initiatives• Learnt new programming languages and created practical functional programs • Provided effectively communication flow with the global functionality teams on a regular basis
Shannon Lim Skills
Shannon Lim Education Details
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Nanyang Technological University SingaporeComputer Engineering
Frequently Asked Questions about Shannon Lim
What company does Shannon Lim work for?
Shannon Lim works for Sprinklr
What is Shannon Lim's role at the current company?
Shannon Lim's current role is Principal Solutions Architect.
What is Shannon Lim's email address?
Shannon Lim's email address is yi****@****ail.com
What is Shannon Lim's direct phone number?
Shannon Lim's direct phone number is +65630*****
What schools did Shannon Lim attend?
Shannon Lim attended Nanyang Technological University Singapore.
What skills is Shannon Lim known for?
Shannon Lim has skills like Paas, Force.com, Saas, Salesforce.com, Cloud Computing, Pre Sales, Javascript, Enterprise Software, Java, Professional Services, Sales Operations, Sales Enablement.
Who are Shannon Lim's colleagues?
Shannon Lim's colleagues are Aka Hrudayanjali, Aastha Joshi, Jay Ivan, Pranati Prasad, Apoorva Aggarwal, Anjali Jain, Aakriti Tyagi.
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