Shannon Cooper

Shannon Cooper Email and Phone Number

Senior Project Manager | Luxury Travel @ Capital One
mclean, virginia, united states
Shannon Cooper's Location
Arlington, Virginia, United States, United States
Shannon Cooper's Contact Details

Shannon Cooper personal email

n/a
About Shannon Cooper

Results driven Relationship Manager dedicated to building strong partnerships and proactively identifying optimization opportunities. Committed to helping both affiliate & non-affiliate merchant partners meet their individual goals by collaborating with cross-functional teams, analyzing performance data, and developing tailored strategies for success.

Shannon Cooper's Current Company Details
Capital One

Capital One

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Senior Project Manager | Luxury Travel
mclean, virginia, united states
Website:
capitalone.com
Employees:
55043
Shannon Cooper Work Experience Details
  • Capital One
    Senior Project Manager, Luxury Travel
    Capital One May 2024 - Present
  • Capital One
    Senior Project Manager, Partnerships
    Capital One Aug 2022 - May 2024
    Remote
    Served as the main point of contact for 110+ affiliate & non-affiliate merchant partnerships by assisting with onboarding, updating & adding new offers onto the Business Deals site, performance analyzation, and email campaignsDeveloped the first quarterly merchant newsletter as a one-to-many communication strategy to our 290+ merchant partner points of contact to include major updates, user-growth, and best practicesExecuted the EOY NPS survey via Survey Monkey to all of our merchant partner points of contact to collect feedback to better serve our merchant partners
  • Kit Check
    Account Manager
    Kit Check Aug 2020 - Aug 2022
    Remote
    Act as a Trusted Advisor and lead point of contact to my customer baseGrow current customer revenue through identifying business expansion opportunities and generating new leads Develop Customer Success Plans to ensure my customers are achieving their unique desired outcomes through the utilization and optimization of our products Build and maintain strong relationships with customer base and C-Level executives Collaborate with internal teams when necessary based on various customer needs to provide additional value Train new and current customers via Zoom or in-person to ensure efficient and optimized use of our suite of products
  • Pyramid Consulting Group, Llc
    Assistant Account Manager
    Pyramid Consulting Group, Llc Nov 2019 - Mar 2020
    Work directly with Account Managers on client projects, proposals and communicationBuild strong relationships with clients and acquire knowledge of their businessesCollaborate with the recruitment team to present qualified candidates to clientsProcess daily metric reports for the team, along with maintaining and updating our ATS
  • Nth Degree Technologies, Inc
    Client Relations Associate
    Nth Degree Technologies, Inc Jun 2019 - Oct 2019
    Managed relationships with existing customers, demonstrating and proposing add-on modulesCreated and managed e-mail campaigns targeting new prospects and business developmentAssisted Sales Manager at law firm trade shows, providing in-depth product information to prospects
  • Adp
    Associate District Manager
    Adp 2018 - 2019
    Developed and executed a cold calling strategy to target prospects.Mined existing clients for referral business.Built mutually beneficial relationships with Bankers and Accountants.Networked in person and via phone with key decision makers in a designated territory.
  • Bernhardt Design
    Sales Intern
    Bernhardt Design 2016 - 2018
    High Point, Nc
    Engaged existing and new buyers in a friendly and efficient way to promote products and provide product information.Assisted buyers with creating and processing wish lists and orders.Provided superior customer service to local and international clients.
  • Thomson Reuters
    Inside Sales Intern
    Thomson Reuters May 2017 - Aug 2017
    Eagan, Minnesota
    Utilized existing client lists to sell books and online materials to law practices.Created solutions and ensured a smooth sales process through emails and outbound/ inbound telephone calls with law firms.Conducted consistent follow-up with customers to ensure client satisfaction.Used persuasive selling techniques to increase e-book sales, resulting in doubling sales quota.
  • Adam Block Design
    Campus Coordinator
    Adam Block Design 2016 - 2017
    High Point, Nc
    Liaised with various Greek organizations and clubs on campus to promote and sell products.Presented products, provided product information, created orders, and conducted follow up to ensure proper delivery of orders.Assisted with design edits and problem-solved when discrepancies occurred.Collaborated with Sales Manager to develop sales goals, review upcoming orders and discuss product updates.
  • Beautycounter
    Sales Representative
    Beautycounter Jun 2015 - Oct 2016
    Miami, Florida
    Served as an ambassador for BeautyCounter, a toxin-free skin care company.Generated leads and coordinated client meetings; followed up with clients after purchases.Educated customers on products to promote the brand and increase sales.
  • Strategic Marketing International, Llc
    Social Media Marketing Intern
    Strategic Marketing International, Llc Jun 2016 - Sep 2016
    Charleston, South Carolina Area
    Utilized and managed Facebook, Instagram, Twitter, Pinterest, and Google Plus marketing strategies to increase awareness and promote businesses.Tracked and monitored traffic on social media platforms to inform strategic decisions.Created multiple presentations on diverse forms of social media marketing to educate the management.
  • Calvin Klein
    Administrative Assistant & Reception
    Calvin Klein Oct 2015 - Mar 2016
    Welcomed clients in showroom and alerted the appropriate sales representative.Maintained the appearance of the showroom and work areas to ensure an attractive venue.

Shannon Cooper Skills

Sales Marketing Social Media Marketing Customer Service Teamwork Organization Skills Reliability Customer Satisfaction Community Outreach Facebook Communication Customer Retention Salesforc Instagram Pinterest Marketing Facebook Marketing Google Plus Microsoft Excel Advertising Online Advertising Budgeting Event Planning E Commerce Keyword Research Leadership Team Leadership Microsoft Office Marketing Strategy Social Media Networking Online Marketing Microsoft Word Time Management Team Building Outside Sales Cold Calling Salesforce.com Pipeline Development Sales Prospecting Sales Process Strategy Account Management Business Development Customer Relationship Management Business To Business Quotas Inside Sales Direct Sales Pipeline Management Trusting Relationships

Shannon Cooper Education Details

Frequently Asked Questions about Shannon Cooper

What company does Shannon Cooper work for?

Shannon Cooper works for Capital One

What is Shannon Cooper's role at the current company?

Shannon Cooper's current role is Senior Project Manager | Luxury Travel.

What is Shannon Cooper's email address?

Shannon Cooper's email address is sh****@****eck.com

What schools did Shannon Cooper attend?

Shannon Cooper attended High Point University.

What are some of Shannon Cooper's interests?

Shannon Cooper has interest in Social Services, Children, Environment, Health.

What skills is Shannon Cooper known for?

Shannon Cooper has skills like Sales, Marketing, Social Media Marketing, Customer Service, Teamwork, Organization Skills, Reliability, Customer Satisfaction, Community Outreach, Facebook, Communication, Customer Retention.

Who are Shannon Cooper's colleagues?

Shannon Cooper's colleagues are Josh Jacobs, Jessica Perry, David Kamholz, Jennifer Lieu, Sean Mangroo, Matt Cummings, Ralph Reeves.

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