C2 Education began as a private tutoring program run out of a Harvard University dorm room. Since then, C2 has grown to include over 160 centers nationwide, serving over 12,000 students and their families each week.We are now the nation’s fastest-growing network of personal tutoring, SAT/ACT test help and educational support centers, offering customized curricula, personalized attention and a wide variety of enrichment services for students in elementary school, middle school and high school.Position Description:Reporting to the CHRO, currently responsible for aligning business objectives with employees and management throughout the organization. Serve as coach and consultant to senior business leaders on strategic work-force planning, succession planning, and organization structure. • Manage HR operations for: Benefits, Visa Processing, Annual Performance Review Process, Leave Administration, and the Employee Referral Program. With the support of one Senior HR Specialist. • Partner with 2 RVPs and 6 District Managers to assess employee performance, identify talent gaps, and propose HR solutions that support the business. • Partner with other HR Business Partners to ensure cross-utilization of information and projects.• Develop and conduct team development/team building strategies both proactively and, when necessary, to improve team performance. • Work collaboratively with management team on all employee issues including progressive disciplines, involuntary terminations, and investigations.

Supported the VP, Human Resources in establishing an HR presence within the organization. The company lacked formal HR for its then, 19-year existence. • Partnered with HR, VP to implement HR best practices for performance management, talent acquisition, retention, compliance and other areas. • Provided consultation to managers on performance, talent development, and employee relations.• Acted as project manager on implementation of new ATS (ICIMS), HRIS/payroll (Paycom), and LMS (Skillsoft).

The BOSS GROUP where Talent and Opportunity meet! It's where creative and marketing communications professionals come to find jobs and assignments, resources and industry connections and where clients find the talent and expertise to help them succeed. Branch Manager/Account Manager Promoted within one year and relocated from New Jersey to Georgia to rejuvenate a struggling office. Managed a personal sales desk which entailed making a high volume of prospecting calls, following up on warm leads, email marketing, networking, client meetings and other business development activities.• Met and exceeded weekly, monthly and quarterly sales targets.• Responsible for hiring, selection, training and management of branch staff (recruiters and account managers).

• Identified new and creative ways to source qualified clients including: contact lists, referrals, database leads, social media, job boards, personal networking, and association websites.• Managed full-life cycle recruiting for marketing, creative and interactive talent including reviewing portfolios, resume help, and qualifying hands-on talent via a proprietary project based in-house system.

Promoted within 4 months to manage full life-cycle recruiting activities for the CFY-NYC site, for exempt and non-exempt positions. Partnered with CFY Corporate HR Department to ensure consistent execution of policy. • Oversaw and managed all part-time staff (100+ employees) including overseeing scheduling for weekly program events throughout the 5 boroughs of New York. • Created and implemented the organization’s first ever full performance management process. • Responsible for managing talent acquisition for CFY-NYC including senior management roles. • Provided interview training to new hiring managers and their teams.

• Led contact, liaised and cultivated relationships with NYC DOE (Department of Education) Program Managers and other Connected Learning Partners. • Managed a team that oversaw the Saturday training programs. Program Managers (9) and Program Coordinators (9).

Directed the strategic planning, marketing, business development, operations and establishment of a privately owned professional services firm. Secured both individual and corporate clients. Implemented business strategies that increased customer and brand awareness and company profitability. • Consulted with local small businesses to develop inventive marketing and business development strategies, event planning, project management, and operational processes.• Recruited sales professionals for small to mid-size organizations in the financial services, pharmaceutical, and construction industries.• Established individual client base for career coaching, resume writing, and interview coaching services. Focus areas included (but not limited to): policy development, program implementation, process re-engineering, talent management and talent acquisition.

Specialized in resume writing and career coaching services for individuals and recruiting, human resources consulting, and corporate event management for organizations.

Key member of senior management team, progressively promoted over four years to positions of increased responsibility and scope.• Designed the recruitment and sourcing plans for professional, campus and diversity recruiting to support the goals for the New Financial Advisor Recruiting Team. Integrated diversity and inclusion strategies into sourcing plans. Influenced senior business executives on strategy, resources, and capacity planning. • Partnered with the Global Head of Diversity and other executives to develop innovative HR initiatives, metrics, global recruiting strategies & practices, and marketing campaigns focusing on diversity. • Managed the daily activity and tactical assignments for the Campus and Events Team leading to the completion of over 450 recruiting events annually. As a result, the team exceeded the prior year’s hiring target by 20%, employing over 1200 new hires.

• Acted as an internal consultant to the New Financial Advisor Recruiting team to develop and implement recruiting strategies for diversity and campus talent acquisition initiatives. Increased the pipeline for diverse talent by 25% from 2005 to 2007. • Developed cross-business and global partnerships to increase brand recognition, maximize & leverage sponsorship dollars, and created more efficient processes.• Responsible for event management for all conferences, career fairs and other strategic activities pertaining to Diversity, MBA & campus recruiting.• Managed relationships with core MBA (26) and undergraduate (26) universities. • Instrumental in developing the strategy for the launch of a new rotational program for recent college graduates (Financial Advisor Associate Program). Successfully hired 108 associates into the inaugural class.

• Produced Field and Home Office ERP marketing campaign (revised website, email communications, posters, seminars, etc). Also reviewed & revamped tracking and administration of program. Increased the utilization of the program from 18% to 30% in 12 months.

Managed the Global Operations and Technology Management Associate Program (25 full-time associates) and Technology Internship program in areas of performance management, placement, training, and campus recruitment. • Responsible for full life-cycle recruiting for IT, Finance, and Operations groups of the North American Data Centers.• Project lead for the implementation of initiatives related to the HR platforms in the areas of Talent Acquisition, Leadership Development, & Training, Performance Management, & Diversity. • Developed and implemented core programs in performance management and human resources planning that sharpened organizational effectiveness by providing managers with practical tools and critical information.

• Drove full spectrum of HR initiatives to support business strategy including, recruitment, compensation, training, employee relations, HRIS, incentive programs, performance management and succession planning for the Operations, Technology, and Finance groups. • Project participant on global conversion to PeopleSoft system, identified and advocated for the unique needs of the HR Specialist function. During implementation served as trainer to HR specialists, administrative assistants, general managers, and other users. • Transformed HR specialist function into high-producing team by implementing cross-training, creating process manuals, SOPs and developed an on-going shared services model for HR generalists and management groups.

• Supported VP, HR and 4 Senior Generalists servicing over 5,000 global internal clients.• Processed all new hire, payroll, leave, benefits, termination and other paperwork ensuring 100% compliance with various laws and regulatory mandates. • Responsible for the rewards & recognition program, employee file management, training and delegating tasks to HR administrative staff.