Shannon Sheppard

Shannon Sheppard Email and Phone Number

Scheduling Coordinator at Weddle Orthodontics @ Weddle Orthodontics
Shannon Sheppard's Location
Denver, Colorado, United States, United States
About Shannon Sheppard

👋 Hello! I'm Shannon, a dynamic professional with a diverse background in healthcare administration and sales, boasting 14 years of experience across various roles. My expertise spans time management, data entry, customer service, scheduling, and team management.💼 Currently, I excel as a Scheduling Coordinator at Weddle Orthodontics in Westminster, Colorado, overseeing patient scheduling and ensuring seamless office operations. My previous roles have seen me contribute to the success of various companies, specializing in medical office administration, customer relationship management, and social media marketing.⏰ My proficiency in time management enables me to balance multiple responsibilities effectively and meet tight deadlines. Whether it's handling data entry tasks, managing customer inquiries, or coordinating team activities, I thrive in fast-paced environments where efficiency and organization are paramount, ensuring seamless experiences for both staff and clientele.🌟 Outside of work, I enjoy dancing, event planning, and making new connections. I'm also passionate about learning how to be more environmentally friendly, engaging in community building initiatives, and making a positive impact. Additionally, I aspire for my future career opportunities to align with these interests, aiming to contribute to sustainability efforts and community development.🤝 I'm always eager to connect with fellow professionals, exchange insights, and explore potential opportunities for collaboration. Let's connect and leverage our collective expertise to make a meaningful impact in our respective fields!

Shannon Sheppard's Current Company Details
Weddle Orthodontics

Weddle Orthodontics

View
Scheduling Coordinator at Weddle Orthodontics
Shannon Sheppard Work Experience Details
  • Weddle Orthodontics
    Scheduling Coordinator
    Weddle Orthodontics Mar 2022 - Present
    Westminster, Colorado, United States
    · Scheduled & managed 80+ daily patient workflow through Focus Ortho & Dolphin software.· Coordinated and executed special events, leveraging promotional strategies to enhance office visibility.· Implemented an optimized retainer protocol, transitioning to vivera Invisalign, resulting in increased sales, productivity, improved time management, product longevity and superior patient outcomes.· Actively participated in company-sponsored training programs, demonstrating a commitment to continuous professional development.· Assumed responsibility for managing patient no-shows, implementing efficient scheduling protocols and digitizing records for enhanced organization and record-keeping.· Championed the use of MS Teams as a platform for inter-office communication, facilitating seamless collaboration and information exchange.· Maintained meticulous documentation of patient charts, conversations, and dental office correspondence, ensuring comprehensive record-keeping practices.· Oversaw social media management and orchestrated monthly and quarterly patient engagement initiatives, including games and giveaways.
  • Sturgill Orthodontics
    Scheduling Coordinator
    Sturgill Orthodontics Jan 2021 - Jan 2022
    Johnson City, Tennessee, United States
    · Scheduled & managed 130+ daily patient workflow for two office locations through Cloud 9 software.· Managed high-volume incoming calls and resolved patient inquires, referred calls to appropriate departments when necessary.· Ensured seamless communication among clinic staff through the utilization of radio communication & slack.· Maintained accurate documentation of patient charts, conversations, and dental office correspondence for record-keeping purposes.· Delivered educational guidance to patients and parents, empowering them to enhance their orthodontic treatment experience and providing instructions for temporary comfort until their scheduled emergency appointments.· Collaborated with all practicing doctors by facilitating the transfer of incoming and outgoing documentation to various dental specialties.· Responsible for transcribing daily meetings and adding pertinent information to slack for all employees.
  • Muse Family Chiropractic Llc
    Medical Office Administrator
    Muse Family Chiropractic Llc Nov 2015 - Jan 2021
    • Demonstrated an intuitive and proactive approach, efficiently prioritizing daily tasks based on their importance and urgency.• Proficiently operated chiropractic and massage software to handle scheduling, establish new patient files, arrange appointments, conduct follow-up calls, facilitate billing submissions to insurance companies, and maintained regular correspondence with our billing department. Maintained accurate financial records and tracked daily financial statistics.• Meticulously managed personal injury accounts, ensuring up-to-date communication with lawyers and car insurance companies regarding case status and payments.• Successfully obtained patient authorizations and conducted benefit verification for various major medical insurances.• Managed accounts payable & receivable.• Collaborated with the Veteran Affairs department to schedule veterans' appointments, manage billing processes, maintain records, and obtain necessary authorizations for initial and ongoing treatments.• Managed social media platforms for the clinic, ensuring consistent and engaging content.• Effectively secured necessary grants and loans for the office during the COVID-19 pandemic.
  • Eastman Chiropractic Center
    Medical Office Assistant
    Eastman Chiropractic Center 2011 - 2015
    Eastman, Georgia, United States

Shannon Sheppard Education Details

Frequently Asked Questions about Shannon Sheppard

What company does Shannon Sheppard work for?

Shannon Sheppard works for Weddle Orthodontics

What is Shannon Sheppard's role at the current company?

Shannon Sheppard's current role is Scheduling Coordinator at Weddle Orthodontics.

What schools did Shannon Sheppard attend?

Shannon Sheppard attended Penn Foster.

Not the Shannon Sheppard you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.