Shantel Johnson Email and Phone Number

 Analyzed and reported program data using MS Excel, Salesforce, Banner, Argos, Box, and Canvas software,providing insights to drive program improvements and strategic decision-making. Mentored 400 Honors Business students by offering guidance on scholarship applications, course registration,program involvement, and activity planning. Supervised and trained 4 student workers on FERPA policies and program information, ensuring effectiveperformance and professional… Show more  Analyzed and reported program data using MS Excel, Salesforce, Banner, Argos, Box, and Canvas software,providing insights to drive program improvements and strategic decision-making. Mentored 400 Honors Business students by offering guidance on scholarship applications, course registration,program involvement, and activity planning. Supervised and trained 4 student workers on FERPA policies and program information, ensuring effectiveperformance and professional development to support program and its participants. Managed and reconciled daily financial transactions and reports, maintaining accurate financial records. Streamlined office operations, including the procurement of supplies, branded merchandise, and program gifts. Facilitated monthly program events and meetings to support 20 professional mentors and cohort leads. Show less

 Coordinated 10+ weekly events for External Relations, Dean’s Department, and Student Centers, providing seamlessevent execution and administrative support. Supervised and mentored 4-6 student workers, fostering a collaborative and productive work environment. Managed office operations, including procurement of supplies, computers, equipment, and keys/prox access, ensuringoperational efficiency and resource availability. Facilitated building repairs, maintenance… Show more  Coordinated 10+ weekly events for External Relations, Dean’s Department, and Student Centers, providing seamlessevent execution and administrative support. Supervised and mentored 4-6 student workers, fostering a collaborative and productive work environment. Managed office operations, including procurement of supplies, computers, equipment, and keys/prox access, ensuringoperational efficiency and resource availability. Facilitated building repairs, maintenance, modifications, furniture orders, and surplus management. Oversaw the onboarding and training of new staff in External Relations and Dean’s Department, resulting in a smoothtransition and quick acclimation to roles. Show less

 Provided administrative support to staff using MS Office, EMS, Millennium, ServiceNow, Salesforce Lightning, andSlack, enhancing productivity and communication. Coordinated internal events and budgets to maximize the use of space and resources. Supervised 4-6 student workers, training on all relevant policies and procedures. Recognized for timely and accurate task completion when filing insurance claims, processing payments, orderingsupplies, and sending appointment… Show more  Provided administrative support to staff using MS Office, EMS, Millennium, ServiceNow, Salesforce Lightning, andSlack, enhancing productivity and communication. Coordinated internal events and budgets to maximize the use of space and resources. Supervised 4-6 student workers, training on all relevant policies and procedures. Recognized for timely and accurate task completion when filing insurance claims, processing payments, orderingsupplies, and sending appointment reminders. Show less

 Oversaw administrative operations, including supervision of 3 staff, assistance with senior management projects, andmanagement of office equipment and systems, resulting in smooth and efficient workflows. Supervised Accounts Receivable processes, supported Accounts Payable tasks, and generated monthly sales reportsand commission statements, maintaining accurate financial records. Implemented e-commerce and EDI customer setups, enhancing efficiency and improving customer… Show more  Oversaw administrative operations, including supervision of 3 staff, assistance with senior management projects, andmanagement of office equipment and systems, resulting in smooth and efficient workflows. Supervised Accounts Receivable processes, supported Accounts Payable tasks, and generated monthly sales reportsand commission statements, maintaining accurate financial records. Implemented e-commerce and EDI customer setups, enhancing efficiency and improving customer service. Show less