Shanti Raghavan
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Shanti Raghavan Email & Phone Number

Data Science and Artificial Intelligence graduate 2023| Looking for full-time Data Scientist jobs| Python, Data Mining, Deep Learning, SQL, Cloud Computing.
Location: Ipswich, England, United Kingdom 3 work roles 1 school
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Data Science and Artificial Intelligence graduate 2023| Looking for full-time Data Scientist jobs| Python, Data Mining, Deep Learning, SQL, Cloud Computing.
Location
Ipswich, England, United Kingdom

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Shanti Raghavan is listed as Data Science and Artificial Intelligence graduate 2023| Looking for full-time Data Scientist jobs| Python, Data Mining, Deep Learning, SQL, Cloud Computing. based in Ipswich, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Shanti Raghavan.

Shanti Raghavan previously worked as Transaction Risk Investigator at Amazon and Transaction Risk Investigator at Amazon. Shanti Raghavan holds Master'S Degree, Data Science And Artificial Intelligence from University Of Suffolk.

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About Shanti Raghavan

As a recent graduate from the University of Suffolk, I am equipped with a master's in data science and Artificial Intelligence possessing a robust skill set in Machine Learning, Deep Learning, Python, and SQL. Impeccable knowledge for initiating applications with Algorithms, Data structures, Binary trees, Artificial Intelligence, Convolution Neural Network, Recurrent Neural Network, Data manipulation, Statistical analysis, Python, SQL, web scraping, Cloud Computing, and Neutral Language Processing. Engaged in diverse academic projects spanning Python vending machines, SQL-based vehicle parking management system, Predicting COVID death rates with data mining, credit card fraud detection using deep learning, and cloud computing innovation with Cop and Cloud. During my tenure at Amazon, a global leader in e-commerce, cloud computing, and AI, I held pivotal roles demonstrating adeptness in risk investigation and customer-centric operations. As a Transaction Risk Investigator, I meticulously probed suspicious activities across global markets, applying CTPS standard procedures to ensure high-quality decision-making. Swiftly identifying fraud patterns and minimizing risks, I maintained strict confidentiality and met weekly productivity benchmarks while effectively communicating with stakeholders. I honed expertise in addressing customer needs, optimizing user experience, and implementing innovative solutions, resulting in notable achievements. I was consistently recognized for my commitment to operational excellence, strategic implementations leading to increased customer satisfaction, and significant contributions to process improvement initiatives.Proficient in problem-solving, critical thinking, and effective communication, with certifications including completion of the British Airways Data Science Job Simulation, showcasing adeptness in customer data analysis and predictive modeling. Well-versed in data visualization, database systems, and analytical skills, prepared to contribute value to data-driven environments. I am detail-oriented, enthusiastic about driving impactful contributions, and adept at handling high-responsibility roles. Seeking an entry-level position in a dynamic business that values technical prowess and interpersonal skills, offering the chance to collaborate within a team environment and take on substantial responsibilities.

3 roles

Shanti Raghavan work experience

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Transaction Risk Investigator

Hyderabad, Telangana, India

May 2020 - Aug 2020

Transaction Risk Investigator

Hyderabad, Telangana, India

• Investigated suspicious activities and behaviours that could pose a risk to Amazon or our customers in global markets.• Ensured high-quality decision by applying CTPS standard operational procedures.• Identified known fraud patterns, discover new modus operandi trends, and take actions to minimise risks.• Used a wide range of internet and in-house tools to research transactions and gather data to make accurate decisions.• Took appropriate actions to identify and help minimise Amazon’s financial, legal and reputational risk.• Maintained high levels of confidentiality and data security standards.• Met weekly productivity and quality standards while effectively communicating with internal/external customers and financial institutions to make informed risk decisions.

Aug 2017 - Aug 2020

Customer Support Associate

Hyderabad, Telangana, India

• Analyzed customer feedback to evaluate and enhance customer experience effectively.• Developed a comprehensive understanding of customer needs, identifying and addressing pain points to improve service quality.• Analyzed and navigated through customer journey obstacles systematically, ensuring an efficient resolution process.• Maintained updated knowledge of industry standards, trends, and changes in customer experience to implement effective strategies.• Provided in-depth analysis, documented reports, and regular updates on customer-related issues impacting service quality.• Transformed customer experience strategies into tangible business outcomes by focusing on the needs of both buyers and sellers, aligning efforts with organizational goals.• Acknowledged as the Performer of the Month for sustaining a flawless track record of 100% positive feedback from customers, showcasing dedication and excellence in customer service.• Played pivotal role in improving customer experience resulting in a 20% increase in positive customer reviews and a 15% reduction in response time to address inquiries.• Actively contributed to process improvement initiatives that reduced average call handling time by 10%, improving overall team efficiency and productivity.

Sep 2016 - Jan 2017
1 education record

Shanti Raghavan education

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What is Shanti Raghavan's role at their current company?

Shanti Raghavan is listed as Data Science and Artificial Intelligence graduate 2023| Looking for full-time Data Scientist jobs| Python, Data Mining, Deep Learning, SQL, Cloud Computing..

Where is Shanti Raghavan based?

Shanti Raghavan is based in Ipswich, England, United Kingdom.

What companies has Shanti Raghavan worked for?

Shanti Raghavan has worked for Amazon.

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What schools did Shanti Raghavan attend?

Shanti Raghavan holds Master'S Degree, Data Science And Artificial Intelligence from University Of Suffolk.

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