Sheryl Olson Email & Phone Number

Vancouver, Washington, United States

Mortgage Rate Locks- 35% | Compliance Disclosures – 35%| Pre-Fund / Post Fund Audits 15% | Training 15%• Process rate lock requests sent over by loan originators in encompass and optimal blue. Process rate changes and extension requests. Assist loan originator with post-lock inquires. Monitor for expiring rate locks and communicate with loan originator as to status. Track purchase advice earnings. Work closely with secondary market to implement system changes. • Ensure loan estimates, change of circumstance, closing disclosures and post consummation closing disclosures are delivered to consumers in accordance with the GSE’s (Fannie Mae / Freddie Mac), investor and state and federal laws. State and Federal compliance when change on a loan file requires updated disclosures. Assist loan originators with initial disclosures including communicating with title companies for fees. • Work with internal and external auditors including rebuttal and best practice solutions to VP of Mortgage Services on compliance related findings.• Train staff on existing and upcoming compliance and regulatory changes and updates. Train staff on pre-fund and post fund audit findings and trended deficiencies. Work with all staff with difficult and unusual compliance situations.

Compliance Disclosures - 20% |Preparation in closing documents 65% | Coordinate Mortgage closings 15% • Prepared and sent the closing disclosures to the consumers prior to closing.• Assembled, prepared, reviewed and verified documents for a loan closing, and ensured all applicable state, federal, and regulatory requirements were met across multiple states.• Communicate with title company and consumers to set up closing schedule.• Acted in the capacity of FHA default underwriter. Did a complete underwrite on FHA loans in default status.• Reviewed all loan documents coming from the loss mitigation department to ensure all state and federal laws were followed across multiple states. This was a pre underwriting function.• Worked as a home preservation specialist, working with consumers in collecting documents required by FNMA on defaulted loans to avoid foreclosure.